Mary Martinez, Franchise Owner was excellent at providing us with programs that can help us. She…read morecalled around to find the appropriate agency. Five Stars.

Talked with their social worker Cindy Brown. She said not enough staffers for now and that their…read morestaff retention has been low for a while since the COVID thing started. Couldn't provide me with a driver for my transportation needs. I was disappointed so I guess this means another agency I will be hiring.

My mom is living in a memory care home for dementia. Roadrunner reached out to me and I went ahead…read moreand signed her up for their service. They have been so loving and attentive with her and have been great at keeping me in the loop at all times. They basically do everything so I am not having to try to remember. The RN and MD are frequent visitors and are on top of things at all times. They know I'm an RN, and treat me as a professional, which makes me feel included and valued. They are QUICK too! They ordered a hospital bed for my mom and it was there the next day. I'm so glad to have been able to get this help with my mom's care.

Roadrunner Healthcare has genuinely been a blessing for my family. Their team is patient,…read moreresponsive, and really knows how to explain things in a way that makes healthcare less stressful. The nurse who helped us was kind, professional, and made sure every question was answered.

In just 2 weeks, terrible experience of overnight care for my terminally ill father who is a high…read morerisk fall. 1. Two Caregivers falling asleep during multiple shifts. With a falling incident due to no assistance due to caregiver was sleeping. 2. Another caregiver yelled at my father, refusing to help resulting in him urinating all over the carpet. 3. Another caregiver appeared to not be able to read English. Concern if assisting with medication or reading instructions for care. Advised agency of these issues and attempted to email the owner, no follow up. The care manager seemed inexperienced and not interested in trying to improve our experience or keep our business. Very unfortunate that my terminally ill father had to have this experience during the hardest time in his life.

Our Home Care Assistance care manager understands our needs, and I like how they do things. I get…read morealong with my husband's caregiver as he is considerate. The office staff call me ahead of time and they are friendly. The services keep my husband engaged while I receive a break. I recommend the agency because they have sent quality caregivers.

Bayada is unique. The name of the organization is someone's last name and that means something…read more They do things differently here and that's really what makes them stand out. I am an employee of BAYADA and I have to say, I've never worked anywhere like this before. At BAYADA they say that everything comes down to the Bayada Way which is based on 3 core values: Excellence, Reliability, and Compassion. What I've found since working with this organization is they really, truly, stand by it and walk the walk. They provide excellent training for all of their employees, and this training doesn't end when they start working. They provide continuing education for their home health aides, they offer in services and trainings frequently for their office staff as well. Bayada is always working to improve client experience, and regularly reach out to clients and find out what they can do better. One way they do this is by having clinical oversight by at least 2 Registered Nurses on staff overseeing the home health aids. The nurses visit clients once a month, every month. And the first assessment is totally free! Bayada nurses offer medication management and medication refills. No more filling mom and dads pill boxes yourself. Bayada also takes great care of their employees with competitive starting pay and a benefits package even for part time employees. That's why Bayada attracts the best caregivers. If you want the best for your loved ones, Bayada is the way to go.

To be in a position of needing Home Health Care means you live daily in very stressful situations…read more This company and all its personnel at this local office helps to remove some of that stress. They are and have always been there when we needed them. This is the second company we have used locally. Left the first one because of FREQUENT miscommunication. Bayada made the transition seamless. What a relief! I would highly recommend this company to anyone who is in the position of needing Home Health Care services.

We have so appreciated the diligent & loving care that For Your Care In Home Care has provided to…read moreour folks for over the last 4 years. They did their very best to provide the coverage that was needed.

Liz and her staff helped us through one of the most difficult times in our lives. Care was…read morearranged quickly and completely. The staff took care of my mom but also supported us family who were doing our best also. The team nature of the relationships that developed enriched the last weeks of my mom's life. We could not have done it without them.

The absolute best care my grandma ever had, this company is professional and kind -we couldn't have…read morehad the greatest last moments with her without the care this company provides. Thank you very much.

From the owner: Love where you live, We can help you stay in your home! We provide light housekeeping, companion…read morecare, transportation, meal prep, personal care and so much more. Call us today!

I've been waiting for 2 1/2 weeks for them to pick up the hospital bed. It's in my small living…read moreroom and is a constant reminder of the bad experience I had with my my husband's passing. They say they have been to my house a couple of times, but I get lots migraines and I'm usually in my bedroom trying to get rid of my migraines which is on the other side of the house. All they had to do is call me and I could've opened the door and let them in. I'm home all day. They said they would come on Friday February 14th and I waited all day for them, they didn't come and I had things to do!!! Pamela Green. 505.218.2970

Do not use this agency. They falsified paperwork with the VA stating my father had conflicts…read moremeeting with the nurse because of his doctor visits and wanted to change companies. My father never expressed this to anyone. They stated they needed to have a CNA employed to give him a bath, which was not true either, but still billed the VA for those hours. they expected my father who is legally blind to sign paperwork with out reading it to him. Horrible place. Do not use!!

My father is 97 years old and is on Hospice. I left him at Compassionate Care Home for a respite…read more The owner and staff were amazing! They took excellent care of my father in fact he wanted to stay with them. I was very impressed. The owner is a nurse, I was able to leave town and not worry about my father. I highly recommend them to any family looking for permanent living and/or temporary care

From the owner: Welcome to Compassionate Care Home, your trusted residential, assisted living haven nestled in the…read morescenic North Valley area of Albuquerque, New Mexico. We are dedicated to providing a warm and compassionate home for seniors, where they can thrive and find comfort in their golden years. We take immense pride in our dedicated team of caregivers who provide personalized assistance tailored to each resident's unique needs. Our compassionate staff creates a nurturing environment that fosters independence, respect, and dignity. From daily activities and wellness programs to delicious, nutritious meals, we ensure that every aspect of our residents' lives is carefully attended to. Choosing Compassionate Care Home means choosing a place where compassion meets professional care. We invite you to visit our beautiful residence and experience firsthand the love and dedication we have for our residents. Let us be the trusted partner in your journey to provide a nurturing home for your loved ones.

Visiting Angels Albuquerque is amazing. I had an Angel show up 9 hours after I signed up so I could…read morecatch my flight home. Lisa-Marie Beaty in particular was very good with my Father and they became fast friends. I was very lucky to find them and would highly recommend them.

A nightmare! My…read moremother was admitted for home hospice over the summer of 2022. She lives in a trailer park on the outskirts of Albuquerque. I implored my mother over a year ago to consider relocating closer to my family after her husband died, but she refused. I live in Virginia, and I am the only surviving family member to advocate for my mother. Visiting Angels was recommended by Compassus Hospice care. She has been "robbed" (reported by providers) numerous times while attendance was present. I left $700 cash and a gift card for $500 (to cover expenses) in a pocketbook stowed in a location that only my mother and an attendant knew about- only to be informed that her pocketbook has gone missing. I have called numerous times when the attendant caregiver answered clearly roused from sleeping- and more than once with an attendant who was slurring their words. Furthermore, I have received multiple calls where she has fallen while attendants where present. My mother's checking account has been depleted and the only management involvement is to harass me about payment. The calls have been numerous and each with the caveat that home care will stop, and she will be discharged from hospice. I have been labeled an "exploitive absent son" and the attendants seem to be gaslighting my mother. They are restricting my calls and I have no way to reach my mother. It's been almost two weeks since I've been able to talk to her - I am recurrently told that she is sleeping, or that she doesn't want to talk. Now that her funds are exhausted, I've been receiving buttery calls from the manager that her care can be extended if other funds are available. But, if not she will be discharged. She's being transferred to a skilled facility and expected to be placed in a nursing home over the holidays. I am travelling over Christmas to be with her. I think that as the early boomers reach an age that home care is more frequently relied upon, that exploitative practices and unscrupulous symbioses have been forming between home hospice agencies and home attendance providers. I think more scrutiny and oversight of these businesses are warranted. But I am just another exploitative son. Working long distance with Visiting Angels has been an ugly experience. I expect a reply from a visiting angels representative below or subsequent posts to reply that we should talk this out or that I am being unreasonable... but I am not. It's been an abuse and a nightmare. My mother's last days are tainted by my experience with these people.

Great at delivery- very quick, but didn't have part of what we needed and didn't inform us until…read moredelivery. Returning the equipment is a huge hassle. They only call and give a 30 minute heads up, but you don't know which day. Impossible to coordinate if you work.

Stay away! Stay far, far, far away! I wish I had looked up their reviews before ordering anything…read more They have a garbage rating for a reason. I ordered a replacement backrest for my rollator, picked the one they said was correct for my specific model. It arrived quickly, but it turned out it didn't fit my walker at all; two inches too short on the ends, with knobs too wide to fit through the corresponding holes in the rollator. This was annoying enough, but the real nonsense started when I tried to return it. Turns out no living human ever answers their phone, their chat bot is a joke, and the link on their Returns page will only dump you onto an error page stating, "Page Not Found". Emailing is useless. I've tried twice and no one has replied to me. So, now I'm stuck with a backrest I can't use and no way to return it. Oh, and the cherry on top: If I ever do get someone to get back to me with return info (not holding my breath for that), I'll be required to pay a 15% restocking fee! Yes, for an item that does not fit because they advertised it incorrectly. Pay attention to all these bad reviews. HME got them the old fashioned way: They EARNED them.