I would just like to add from my earlier review that my nerve was also exposed, still is! And he did nothing to make me more comfortable. Awful . This is in Morgan Hill. Darlene Aoki. read more

If you're looking for a dentist who doesn't communicate well and will allow a problem to fester without much notice, this is the right location for you. The only person who shows compassion and sympathy is the receptionist/manager. Dr can be dismissive and not very polite. My daughter is the patient, and she's only 5 years old. The doctor does not appear to be experienced with children. In the past, we did not have issues with cleanings or quick cavity fillings, but he does not communicate about any cavities. You will need to specifically ask about what was found and what was done during the visit. Due to lack of communication, a cavity had festered to the point of infection. Keep in mind, we had been having frequent visits within the month to have fillings done, but this one specific cavity was left alone to rot. Dr. prescribed antibiotics, and shooed us to find a children's specialist who could anesthetize my daughter and extract her tooth. I received no written referrals or recommendations to other specialists. I had to research through my insurance. read more

Hong Jonathan, DDS - 2/16/2022 X-ray taken of infected tooth - General Dentistry Near Me - Morgan Hill, California

If I could give this place no stars, I would. However - this is a fair warning for people looking to possibly get care from this office. First off, the manager of this clinic is an entitled, cranky old lady who seems to hate her life and hate patient care. I have no idea why she works there. She's not helpful, cuts you off when you are speaking, and has an attitude of a 13 year old girl who didn't get her way. She couldn't even schedule me correctly, or give me an answer to my question. In hindsight, now that I think about it -she probably had no idea what she's doing and using her attitude to mask the fact that she's unintelligent. After dealing with the disrespect I received on the phone, I didn't even want to proceed with booking here. Sorry to the dentist - but you're losing potential patients because of the terrible service from your staff. read more

I have been Dr. Hong's patient for a years, very happy with their service, I made a appointment last month for cleaning my teeth, but one of my tooth the filling stuff fell off last week, today I asked Dr. Hong if he can do filling my tooth with cleaning same day ? I know filling up the tooth needs long time appointment, I am ok to come back again just for filling, but when Dr. Hong knows my busy working schedule, he squeezed me in to do filling tooth without hesitation. He is excellent Dr. I never have this good and comfortable feeling after filling is done, Thank you Dr. Hong!!! read more

Great dentist! Very thorough and gentle. Understanding of how uncomfortable I was and made my experience a good one. I was told by western dental that I had 3 cavities and only had a filling that needed repair. Will be going back. read more

Disappointed is an understatement. Both of my children have been to this office at least twice. We had no issues until yesterday. My 8 year old daughter had an appointment made last week because she had been complaining of a toothache. I specifically asked her cavity be fixed that day since we had to wait a week to be seen. The morning of the appointment the office called my husband instead of me (a common occurrence here) to confirm 10 minutes before the appointment time. He called me* from work to pass along the message. The moment we arrive and I pull the door open, I was greeted by a woman I didn't recognize from previous visits. Dress head to toe in: a hair net, face shield, mask, gown, gloves and shoe covers. Okay, way to scare my kid... The first thing she tells me is that I can't come inside with my daughter, "you can wait in your car." I was caught off guard and was single parenting it with my older son who's 10, so I told her I was alone and I didn't want to let her go by herself because she is fearful of the dentist - like ANY kid her age. Instead she insisted I wait outside and then proceeded to tell me the appointment was for a cleaning only and she would have to come back for the cavity. By this point I was livid- 1. You're asking me to wait in the car as if I was dropping my dog off at the vet. This is a CHILD, not an animal. 2. You have now terrified her with your space suit- we are masked, sanitized and have been quarantined for 5 months. There is NO NEED to cause more fear. And 3. YOU GOT THE APPOINTMENT WRONG. I told her this wasn't what I scheduled for and no one bothered to tell me I "wasn't aloud inside" even when their confirmation call was way too little too late. My daughter was now starting to cry thinking she'd have to follow this astronaut inside completely alone. The image of her tears falling into her mask while she hugged her stuffed animal still kills me. I let the door close and could see my child through the window as I saw red and called my husband. He answers and in that moment we decided we were no longer patients of theirs. Jonathan J Hong and Staff: I urge you to reconsider the types of protocols you have in place for your patients who are minors. If your team is taking the necessary steps to instill a hygienic and safe environment, then the request for a parent to wait outside the office in their vehicles is absolutely ludicrous. Especially where there is a child involved. We came from the same household, separating us will not lower any percentages. How can you make a parent comfortable if they are not aloud to see what procedures are being done to their minor-child who cannot advocate for themselves? Due to the dire state of our worldwide pandemic and the current sex trafficking one cannot turn a blind eye to, it is your responsibility as a dental care practitioner and one that practices on minors, to create a protocol that yes, not only insures safety against disease, but also safety against Stranger Danger - for lack of a better term. As a responsible parent, I did not feel safe leaving my 8-year old female child alone with adult(s) I couldn't even recognize or confirm would be taking care of her properly. Regardless of credentials, a stranger is a stranger and it is a parents' basic human right to be at the side of their child while undergoing any kind of medical care if that parent sees fit. I would question the integrity of a parent that does not. read more

I called to make an appoitment. They want my insurance info so i gave my delta dental ppo including memeber id number. She said she will call me back in short time but never called me back. Next day i called and nobody answered. I left message. They called me almost end of the day and asked me what do i need. They must be short of staffs and no system to add new custmer. My wife used to come here but i think my whole family should change to other dentist. read more

I had a toothache and being new to this area sought out a dentist. A friend referred me to Dr. Hong. It took him one quick x-ray to see the problem and ask me very specific questions about symptoms. Within a couple of minutes he saw the problem and took time to explain it to me. I had a deep cavity on a molar that had an existing crown. My options were a root canal or removal of the tooth. He did not push me toward a specific action but explained the implications of each. I took a day to think about it and opted for the root canal, my first. I experienced no lingering pain or discomfort from the procedure. Not only was he great but so too was his team. Juanita and Sarah were both friendly, helpful and quite competent. I plan on making Dr. Hong my regular dentist. read more

Dr. Hong and staff are the best!! They are all very professional and friendly!! My family and I been going to him for 20 years. He's patient and very gentle. I highly recommend Dr. Hong Jonathan Jung DDS!!! read more

I am truly grateful to Dr. Hong for fixing my tooth that was accidentally cracked on Thursday night before the Memorial Day long weekend even though he was busy. He squeezed me in and helped fixing my cracked tooth while there were other patients. The staffs are all nice and helpful. I am appreciated to everyone at Dr. Hong's Dental Clinic. This is the second time I showed up without any reservation for emergency dental care. I got warm service from everyone there. I definitely recommend Dr. Hong for dental services in Morgan Hill, CA. read more

I have been coming to Dr Hong for almost 2 years now ND he's amazing his staff has high quality service. I have recommended my family here and they have a great experience also. I have gotten second opinions cause that's just how I can be with my health and other dentist who have been advertising how great they are didn't catch the issues Dr. HONG has. I have peace of mind knowing me amd my famil are in good hands. Lots of parking. read more

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The worst experience is to be in pain and not be made comfortable at the very least. I walked from my home Friday around three in the afternoon last spring after holding out to get seen by a dentist. I had a wisdom tooth that acted as the 12 year molar in the very back of my lower right jaw that cracked the week prior. The pain was horrible and I didn't think I could safely drive. There were two Dental Offices within a half mile from my door and i was hoping one of them had a moment to stabilize the area until Monday when he/she could permanently fix it. I knew it was late and also knew it was infected and I would not make it through the night without medical attention. The lobby was empty. The receptionist was dressed unprofessionally, but she was young and probably didn't know that she looked like she was going to a party or street corner. I explained my situation and she checked with the dentist to see if he could take me. Yes, I just needed to fill out paperwork. After filling out the paperwork I sat and waited and waited. I was in shock from the pain and remember was sweating and it was hard to breathe. I asked how much longer, and she didn't know but said the dentist was in a meeting. At 4:45 and still no dentist I started to worry that maybe he was too busy for a new client. A blonde in her 30's and dentist in his 50's emerged from the back. I was not acknowledged by the dentist and at that point drenched in sweat left to go across the street to the Dentist in shopping center were Dollar Tree and The Water Store is. I wouldn't recommend this dentist to my worst enemy. I have no idea how good his work is because his 'bedside manner' was incomprehensible. read more

I've been going to Dr. Hong for a little over a year now. He's a very gentile dentist, and he didn't even yell at me, eventhough I hadn't been to the dentist for 3 years prior. :) read more

I just recently started to go to Dr. Hong. My wife and I needed a switch from our ridiculously over-priced dentist, also located in Morgan Hill to something a little more feasible. Dr. Hong and his awesome staff have provided excellent service to my teeth, with minimal pain, and I hate going to the dentist with a passion. The follow up and courtesy reminder calls for appointments is also great. I highly recommend Dr. Hong and staff to anyone who needs excellent dental work, and at reasonable pricing. read more

We have been coming to Dr Hong for many years. He is the best dentist I have ever had. Very gentle and professional. His staff is very kind and sympathetic. Yesterday I had a tooth removed and it was not an easy one to remove. I did not suffer at all. He is a very caring and I have never experienced any pain. read more

Dr. Hong is a very good dentist--it has been years since I've had a dentist do my cleaning rather than a dental assistant! He is very professional and careful. read more

My husband and I drive 70 miles (each way) twice a year to see Dr. Hong. I don't like going to the dentist "period" but Dr. Hong's work is always thorough, and he's got a gentle hand and demeanor. He's got a great educational background too (UCB & UCSF), the best in California. While the drive wears us down, neither my husband or I want to find another dentist. Thanks Dr. Hong! read more

Billing and accounting needs to be closer looked at. I don't appreciate being charged for services that were done in 2014 when they said i never paid. Three years later they notice i have an outstanding balance after I told them I was overcharged on my last visit... not okay with that. read more