Always treated professionally and fairly priced, even for a small volume infrequent customerread more

I was picking all the wrong tiles for my granite backsplash (brought in a piece with me). Jean and…read moreLyndsay immediately brought out the perfect match. It was fabulous. Listen to their recommendations. They are the BEST at the selections and they know the competitive tiles on price.

Great guys. Thorough. Insightful. Our report was delivered remarkably fast and was hugely specific.read more

My agent set up my home inspection through Traverse City Home Inspection, and I'm so glad she did…read more Travis and Evan were incredibly patient and professional. They asked about my particular concerns, and answered all of my newbie questions with practical answers, and I always felt respected. The inspection report was long and thorough, with pictures and a summary of the most important issues they found. Based on what they knew about my new neighborhood, they strongly recommended radon testing and were able to get it done within the short inspection window. I'm so glad they did, because is significant radon, and I was able to get mitigation scheduled for shortly after closing. My follow-up call to the office went well, also. They clearly have a healthy organizational culture of respect and customer service. The only thing I would have changed about their service is that I wish they had worn masks to the inspection---but that seems to be a general culture problem in TC, so I'm not taking any stars off for it.

Very good customer service the guy up front spent the time with us to help find the best equipment…read morewe can and even wrote out quotes for us. And they have a great inventory for scat exmark and toro mowers. They also sell a great inventory of stihl and echo.

I take care of my elderly Grandparents in Elk Rapids. About ten years ago they had their wood…read morefireplace replaced with a gas fireplace. As I did not live with them then and because they are both in their 90's we were unsure who originally installed the gas fireplace. We began having issues with it last night so I was calling around to try to schedule someone to come out and have a look at it. I decided just to go down the list and started with Ferguson's. I was greeted by the most unbelievably rude person I have ever had the displeasure of "doing business" with. When I informed this "gentleman" of the issues we were having and that I was unsure who installed it he replied with, "What kind of car do you drive?!?!" Dumbfounded by the question I hesitantly answered, "Umm...a Subaru?" He then curtly responded with, "WELL WOULD YOU TAKE YOUR CAR TO A CHEVY DEALER?!?!" Stunned I said, "Well no..." AFTER biting my head off he THEN decided to ask for the name and checked the records to see if they were the ones that did the instillation. They were not and I must say, I am thanking my lucky stars for that! I have worked in the service industry for 15 years and if I EVER treated a patron that way I would have lost my job instantly. Buyers beware, these guys are the worst. With "customer service" like that I can't believe they are even still in business. If I could give a rating worse than 1 star, I would.

I wish I had found Zimmerman's years ago. A little inconvienent for me but sooo worth it. I found a…read morefew things I had been looking for,some I wasn't looking for and what I didn't find they very willingly ordered it and in good time. He has been very helpful in finding the out of the ordinary for me. I try to buy native,wildlife plants and trees that are hard to find. Next test is in getting a few firs and hickory and others for my former mini pasture. Love this place!!! Interlochen NOT California

We had Jim give us a quote and do some landscaping for us on South Lake Leelanau last fall. (The…read moreentry area to our new cottage was overgrown, disorganized and downright ugly and embarrassing and we needed HELP!) We were super pleased with Zimmerman and are hiring them for more work this fall. 1. The design was just what we needed: simple, beautiful, low maintenance! 2. The price was great; very fair! 3. Jim was courteous, prompt and professional; great customer service! 4. Gave us great additional advice about what to do around the property, eg dead trees that needed removal. 5. The work they did last fall looks fantastic a year later; filling in nicely. Nothing died. Everything looks happy and healthy and neat but not overdone. I'm thrilled and proud of our pretty garden! Thanks, Zimmermans! Highly recommend!

Paul knows about many if not all APPLIANCES. He helped me decide on my washer to be repaired or get…read morea replacement. He has many items in stock. If you're not in a hurry he may be able to locate what you need. Thank you Paul!

Very informative group of gardeners…read more Plants are healthy and well taken care of. Great supply of mulching materials and soils.

Good place to go for perennials, bulk mulch, and bagged manure, etc. Staff are always friendly and…read morethe gift shop has a lot to offer.

You wouldn't think that the hardware store would become a reoccurring vacation destination, but for…read moreus that's absolutely what this place is. We have loved watching it grow and expand its offerings over the years. my husband being in the maintenance and carpentry fields at times found himself needing things and North Woods hardware has always been there to assist with a cheerful smile. Service has always been friendly and helpful. I love perusing the HomeGoods and I've enjoyed exploring the expanded garden areas no stop to Glen. Arbor is complete without a pop into our favorite northern hardware store.

I've spent money and time here in the past, but never again. Today I went in to buy some paint…read more There was a woman at the paint desk. She said "I'll be right back." She went to the front of the store and started chatting with a coworker. I waited. And waited. Finally, I went up to the front of the store, and on my way out the door I said "Thanks for your help." She replied very contemptuously, "You're so very welcome." I don't know, maybe they feel they have too many customers. If that's the case, I'm happy to help alleviate that situation.