Awesome place to get the money you need when you need it. Great people to work with. If you need…read moremoney and quickly, this is the place to go.

Great customer service! The girls are very friendly and helpful!…read moreHighly recommend them.

We've been customers for a few years now. I had to go on a medical leave and for planning purposes…read morewe contacted them about the possibility of skipping a car payment and a truck payment just to be safe. As it turns out because our payments have been on auto pay for the whole time of our loans and we pay half of a car payment every two weeks. We were actually two months ahead on our car payment and were advised by the representative on the phone that we didn't need to skip a payment because we were already ahead with nothing due until October. This was in July and we also checked their website which also said nothing was due in September. They since have said that it was too early for it to show us that however, on September 12, I took an additional screenshot that said zero dollars due on September 5. Yet they continue to harass us for a payment. They said it was too soon on the website to show that anything was due, but how can seven days after the payment being due be too soon for the website to show that something is due? And also if your website is wrong, then your live representative should not have also acknowledged that we were ahead. The fact that we were ahead really made sense considering that there are some months that we pay a car payment and a half because we pay half of a car payment every two weeks. Furthermore, when my husband asked them to pull the tape for the recorded call the lady says that we acknowledge that we owed a payment in September, this did not happen. I was standing right next to my husband when he had the conversation and we even discussed with the representative what the website said. When my husband asked to hear this call, she said she didn't know if we were allowed to hear it or not so not only do they record your calls and refuse to possibly let you listen to them to validate what was being said. Their website is inaccurate. And now they are harassing us. We have literally never been late with a car payment and this is how they treat us. And now they are offering to let us skip payments that shouldn't have already even been due if we pay an extra $50. Again, I do have a time stamped screenshot showing seven days after the date they are saying the payment was due that it said we had zero due.

Tyler helped me out so much and was aways quick to answer my questions. He seamlessly helped me get…read morepre-approved for a car and to get the dealership out of state the check so quickly! Never even had to step in the bank!

I had the pleasure of working with Tyler from INOVA and his…read morecustomer service was top tier! Communication was great and he was very thorough with the whole process. I was with INOVA for years with my last car and glad to be back with them for my new car. I have never had any issue with them whatsoever. Thanks Tyler and INOVA!

INOVA made refinancing my car very easy. I had my car for 6 months with CarMax and they gave me one…read moreof there loans which sucked because it was a night monthly payment. I got a letter in the mail From INOVA researched them and then completed the application online it was fast and easy and a specialist got back to me in 2 days stating other documents I needed in all the process only took a few days and I was approved and pay almost $100 dollars less than I did with CarMax.

my experience with Pita was grate!!!!! she was very…read morewelcoming, helpful and friendly, I appreciate all your help she even helped me with a job Now that's great customer service !!!!!! Nicole

great service will go back. Fast friendly experience made my first time loaning easy and worry freeread more

Jason Switalski in Elkhart is always an honest agent. Ashley in South Bend on Portage Ave has been…read morehelping me for the past several years now. I ended up staying loyal to them and she was able to lower our car insurance by $125 a month with a really good new company. Loyalty and second chances are always worth the risk.

The closing on our new home was easy and quick. Scott went over all the papers as we signed them…read moreand made it very easy. We had an 11:30 appointment, and we were out of there in time to get the lunch before 1pm! And then he mailed all the documents over so I wouldn't have to carry out all the paperwork!! Thank you Scott for making it easy!

Chris D. Bachtel and staff have helped me prepare my taxes for the last several years. As a travel…read morenurse it was easy is prepare & submit my taxes even out of state. Chris is wonderful to work with and was quite prompt with email response and with completing my return. I highly recommend Metzger Mancini & Lackner!! 5 stars!!

It's no longer a bank it's a credit union . That's the bad thing with small town banking they…read moreconstantly change names and every time they do the service changes as well . It's ok but it's not the same.

I own a small business which met all the eligibility requirements to qualify for a Paycheck…read moreProtection Program (PPP) loan. I applied through Chase. The night before this program was expected to be funded by the government, I received an email from Chase suggesting that "due to the extremely large volume of applications ahead of mine, I may wish to decide to try applying with another lender." I contacted Edgewater Bank the following morning, asking if they would be able to help me with this loan. They responded immediately and processed my application within a few hours. One week later, the Small Business Administration approved my loan and I received the funds shortly after. The people at Edgewater demonstrated exceptional customer focus and professionalism and I only wish I could give them a ten-star rating instead of the maximum allowed by Yelp of five!