I got their services via HSA; they came next day after a visit was requested, and fixed my dryer…read morewithin an hour! They told me exactly what was wrong (blown fuse), how to help maintain my dryer for the future, and were even nice to my dog. Great team!

I had a very disappointing experience with VinTech, the first company assigned through my home…read morewarranty to service my GE Monogram built-in refrigerator/freezer. Both my refrigerator and freezer were warm. The VinTech technician came out but stated that he could not access the freezer panel and recommended that the entire built-in unit be pulled out. This was extremely concerning to me. The refrigerator is a built-in GE Monogram, and the components needed for diagnosis and repair are accessible from within the unit. There is nothing behind the unit that would logically require it to be pulled out to access the freezer components. I requested a second opinion through my home warranty. The second technician was able to properly access the freezer, diagnose the issue as a failed freezer evaporator fan motor, and replace the motor--without pulling the built-in refrigerator out, all in 1 hour. The difference between the two service calls was significant. The second technician was able to complete the diagnosis and repair that the first technician said could not be accessed. If you have a high-end or expensive appliance, particularly a GE Monogram, I would not recommend allowing VinTech to service it based on my experience. I would strongly recommend requesting a different service provider rather than risking an incorrect diagnosis or unnecessary work to the appliance. I am grateful that I requested a second opinion, because otherwise I could have been left with an unresolved appliance and an expensive recommendation to pull out a built-in unit unnecessarily.

Did not honor the maintenance contract after a Generac Generator was installed. Did not follow…read morethrough with DTE to replace my meter, but kept the money I paid to have them do so. Failed to honor appointments. Never showed up or call to inform me of a no show. Stay far far from this company!

Very reliable very efficient very knowledgeable about their business very quick to respond to all…read moremy needs that I've had

I'm very pleased with F Lax Construction for the great job in repairing water damage to my…read morebathroom, bedroom and family room. The Project Manager Brandon and all of the crew members were very professional and thorough in everything they did.

Our experience with this company--particularly with the assigned project manager--was deeply…read moreupsetting and unacceptable from start to finish. The project manager Brandon Mazzacco, was consistently unprofessional, failed to communicate clearly, and generally did not appear to know what he was doing. He provided an inaccurate timeline at the outset and failed to consult with the work crews responsible for carrying out the job to ensure it was feasible. As a result, the timeline was extended at the very last minute--not once, but three separate times--which left our family displaced from our home for three times longer than we were originally told. The quality of the work performed was equally unacceptable. Much of the work was done poorly, and in several instances, it was completely incorrect. We repeatedly raised these concerns with the project manager, who failed to address them adequately. As a result, areas of our home were damaged--damage that could have and should have been avoided had the work been done with care, competence, respect and proper oversight. What is most disturbing, however, is the growing belief my wife and I share that this mistreatment and negligence were not just about incompetence, but deliberate. As a mixed-race gay couple, we could not help but notice the dismissive tone, condescension, and blatant lack of respect we received throughout the process. We cannot ignore the pattern of disregard and the persistent failure to correct mistakes that, in our view, went beyond negligence and bordered on discriminatory behavior. We expected a professional experience. What we received instead was disrespect, broken promises, poor workmanship, damage to our home, and a lingering sense that we were never treated as equal or worthy clients. No family should have to experience this--especially in their own home.

Incredible Service!! Our entire basement flooded. William Little, our Project Manager, was…read moreavailable and worked to get our project completed as quick as possible with fantastic contractors. Delaney coordinated the packout, removal and return of our belongings, and was incredibly organized, even locating items we needed that were in storage and made them available to me for pick up within a few hours. Both William and Delaney were always available for any questions, and immediately responded to every phone call and request. We could not have asked for a more caring and responsive team for this project and have only rave reviews for their assistance during this difficult time.

We were blatantly lied to about our share of the cost. Project manager was worthless and avoided…read morequestions. Would NOT recommend

I must say I am thoroughly impressed with this company. We moved into our house last year in July,…read morethe previous owners lived here for almost 30 years with cats. I was hesitant to do an air duct cleaning as a lot of people say it's a scam. I can whole heartedly say it is definitely not. I reached out a few weeks ago and was waiting to make an appointment, I have a young baby and needed family to sit for me as I was worried about dust for her. I got a call this morning asking if I was still interested as they had a last minute opening and could give us a good deal and man was it a good deal! There was some dust so I'm definitely glad I had my mom baby sit. The gentlemen who did the cleaning were awesome! They took the time to clean each register, took off their shoes and were actually quite quick I think all said and done it took a little over an hour! Additionally to prove to myself that it "worked" I took before and after photos from the same vent. They did also show me the area they removed to access and it was equally gross. I'm so glad they had a last minute opening and gave me a call! I think for the size of my house and the price they gave it was a great value for such a big house. They cleaned up nicely after, I do have a little vacuuming to do but nothing out of the ordinary. Very professional and responsive to questions. The technicians were also knowledgeable, and let me know cat dander can live up to 20 years in your vents! Gross! But also so good to know. Thank you power vac!

Easy to make an appointment…read more My biggest gripe is the fact they made such a mess in the house when cleaning I got the ducts. There were piles of dirt left by every single register.