We were in the middle of moving from one coast to another and we had a belt and water pump go at…read morethe same time. We had our kids and 2 dogs with us. They were so kind to have a car come get us and they towed our truck back to their shop and let my husband fix it there. They were the nicest guys and very helpful. If I'm ever in a situation again and in the area I'd call them in a heartbeat.

From the owner: Hook's Towing, locally owned and operated in Mandan, ND, offers unparalleled roadside assistance…read moreand towing services to the community and surrounding areas. Our commitment to customer satisfaction ensures prompt and reliable wrecker service whenever you need help. With a focus on swift response times, Hook's Towing guarantees timely arrival to provide the necessary assistance. Trust Hook's Towing for professional and efficient service, dedicated to getting you back on the road quickly.

I scheduled them to tow my vehicle because i couldn't get it to start after a dead battery. they…read morecame over and decided to attempt to jump start it first. the driver hooked the cables up wrong and let out a huge spark and smoke. he noticed it and swore then swapped the cables to the correct position. He finally got it started after about 20 minutes and some wiggling of the battery cables. i took it right to the shop and the next morning it wouldn't start. after diagnosing the car it was discovered that the brand-new starter i had replaced 1 month ago was fried. i called them up asking for them to pay for part of the repairs since they hooked it up incorrectly. he proceeded to tell me that he has been working on cars for 25 years and it had to have been a bad starter already. i will never call these crooks again.

They moved my car 20 feet because my apartment building's lot was being swept and I was parked in…read morethe "wrong spot". I'm pretty sure the scratch they left in my car is just as long as the distance the vehicle got moved.

The cost associated with our towing experience with this company was over $2,000. $950 to tow and…read more$950 to store, plus fees. Mind you, Our car was towed less than 10 miles. This is highway robbery. There was no disclosure that there was a daily rate to keep our car there and the only reason why it stayed on their lot is that they were impossible to get a hold of, it took them nearly a week to tell us they couldn't help us, and then another week for us to actually get them to assist us in moving the car. In fact, they refused to move the car even when we wanted to pay cash asap to get the car to someone who could help us. They were rude, unprofessional, did not return calls and we were left with a bill of over $2,000 for a simple tow. It was a complete nightmare scenario and we feel robbed and taken advantage of. Please avoid this company as they will steal from you.

From the owner: Big Or Small, We Tow And Winch 'Em All!…read more Bergs Towing and Crane will get the job done right the first time, every time. No matter the year, make, or model of car, truck, or van you need to be towed, you can be sure that Bergs Towing and Crane can handle it. Our trucks are equipped with the latest state-of-the-art tools so were prepared for any scenario. Were proud to offer friendly service to our customers 24 hours a day, seven days a week. We are certified, licensed, bonded, and insured for your total protection. We at Bergs Towing and Crane strive to provide a top level of service that our customers have come to expect, providing service promptly and at fair and competitive prices to keep our customers coming back time after time.

STAY AWAY! I brought a boat trailer tire in because of a slow leak. 95 Percent tread left. They…read moretold me it couldn't be fixed and replaced the tire with another brand tire with different tread and geometry. I told them a boat trailer couldn't have two different tires on it. They argued with me and would not exchange the tire to match the damaged one. Needless to say, the boat trailer handles terribly down the highway. They refuse to make it right. I would expect a professional tire facility to know better. $125 paid in tuition. Two new matching tires now on trailer and it is fine. STAY AWAY!!!

I recently did business with Northwest tire, I mean, I tried doing business with them…read more I had called before I arrived and told the gentlemen on the phone that I just needed a trailer tire put on a rim (I provided the tire and rim). He said no problem, drop it off and they would just squeeze it in. He said it would be $11. I dropped the tire and rim off he stated it would be done shortly. So I ran around and did a few things and stopped by 2 1/2 hours later and the rim and tire were still sitting where they had placed it. I asked them how long till it was done and they said, "oh, yeah, maybe 45 minutes to AN hour. I told him I would just take it to Tire Mart and he said OK! Almost like my business was unwanted. I have never experienced such poor customer service in my entire life. I will not be doing business with them again.