I scheduled them to tow my vehicle because i couldn't get it to start after a dead battery. they…read morecame over and decided to attempt to jump start it first. the driver hooked the cables up wrong and let out a huge spark and smoke. he noticed it and swore then swapped the cables to the correct position. He finally got it started after about 20 minutes and some wiggling of the battery cables. i took it right to the shop and the next morning it wouldn't start. after diagnosing the car it was discovered that the brand-new starter i had replaced 1 month ago was fried. i called them up asking for them to pay for part of the repairs since they hooked it up incorrectly. he proceeded to tell me that he has been working on cars for 25 years and it had to have been a bad starter already. i will never call these crooks again.

They moved my car 20 feet because my apartment building's lot was being swept and I was parked in…read morethe "wrong spot". I'm pretty sure the scratch they left in my car is just as long as the distance the vehicle got moved.

The fellows at Hook's Towing are great! Our car broke down…read more10 miles outside of Bismarck in the middle of a thunderstorm. Streets were flooding, they had been pulling people out from flooded underpasses. But, they got to us quickly. By us, I'm talking about myself, my 13 year old son, my 10 year old daughter and our cat, Purrie. The tow truck allows up to 2 people to ride. So, another truck came out to pick up all of us and bring us to the hotel, including the car. They also advised us on some places that could fix the car. The next morning, Hook's came out again to tow our car to the shop. He held off on the payment of $40 for the short distance tow until I called our insurance company to see if they would cover it. Both gentlemen were very nice and helpful, which was nice in our stressful situation. Thanks Hook's Towing!

I was moving to Butte mt from Minnesota I had bought a Ford 350 flatbed diesel a month earlier I…read morewas pulling my travel trailer and blew the head gaskets on my truck hook towing from Bismark came and towed my trailer to Garrison and returned to tow my truck also to Garrison and charged me almost a thousand dollars I cannot get them to send me receipt for payment so I can get reimbursed from AAA not only that they offered to buy my truck Wich we agreed on 2000 dollars they gave me 1500 and Greed to pay Ballance soon Travis called me and said he would be sending me the remaining $500 balance the following day I have not heard from him since he does not answer my calls and I can't communicate with him on any level and I have no way to get ahold of them so I'm going to have to make a special trip to Bismarck and visit him face-to-face in person he's a liar a cheat and a thief and he thinks that I will not be coming to Bismarck to deal with him personally adds insult to insult to injury so I would not advise having this guy tow Garbage to the trash can

This Tesoro is so small, but does the job! This is the last gas station before you hit the road for…read moreHwy 6 for a long distance, so I fill up here before heading south on Hwy 6. I like that it isn't too crowded, but the inside snack options isn't as plentiful as other gas stations. It is in a great location. It is a little dated for a gas station. Overall, it is A-OK!

Absolutely terrible mechanics! Took my car in for master cylinder to be replaced, cost me $998 with…read moreover $450 being labor & when I got car back, not only were the brakes dangerously hard to push in, which never was before, but now there's new problems that did not exist before I took it to them & we noticed right after picking it up ( when in idle or at at brief stop the transmission get stuck or it will die if not continuously giving gas ​

These guys did a great job for us. The transmission on our Honda van blew out on a weekend …read more.. they made the time to assess the status after 5pm on Saturday (so we knew to get the process started at sourcing a new transmission before the weekend was through). They didn't push us to get the work done with them, and were open and transparent about what it would cost, et cetera. Even were willing to provide some positive reviews of the Honda dealership, since I had asked about them. That's a good sign for a mechanic to be willing to recommend alternatives. Eventually we did get them to do the work, and we did it all remotely (since we were then home, not in Bismark any longer). They were quick, and extremely helpful. They delviered on time, and alerted me to some other issues that they suggested I get fixed before long (without asking to do the work). All things considered, I'd definitely go back to Maas if I was looking for a mechanic in Bismark.

Don't accept insurance company requests for service, send updates that you're coming, hang up on…read morethe insurance company, and then over an hour later, say that you aren't going to take the call. We were stranded on the side of I 94 in extreme heat for over two hours thanks to your non-response.. Would post negative stats if that was possible.

Highly Recommend Guenchers!…read more We were traveling and broke down unexpectedly, and Gunscher's came through for us in a big way. Even on a busy Monday morning, they were accommodating and got us in right away. They quickly diagnosed the issue and provided two clear bids--one with branded parts and one without--so we could make an informed decision. Their waiting area was clean, comfortable, and even featured a slideshow honoring local veterans, which was such a nice touch. The whole place had a warm, family feel, and they even gave little toy cars to our kids, which totally made their day. We're so grateful for the kindness and professionalism at Gunschers. I truly can't recommend them enough!

I would trust Troy with any of my cars. Great guy, been a customer for over 10 years now.read more