A-1 gave us an amazing price on our SmartStrand carpet and installation. Saved literally hundreds…read moreof dollars over Lowe's/McCool's for the exact same high-end carpet. The store front and showroom may not be as impressive as other stores, but that's his competitive edge and allows him to give better prices. We had some specific concerns and requirements, and the owner genuinely cared about making sure we got exactly what what we wanted/needed. It was installed quickly and carefully. We've had no issues whatsoever after 3 months and are completely satisfied. I give A-1 my highest carpeting recommendation - it's worth the drive to Clermont for sure.

A family-owned business with a very kind family. Jessica was enthusiastic and knowledgeable and…read morequickly helped me narrow down options in my budget range. Greg called me immediately after my flooring arrived at their store and helped me schedule the installation. Andrew was great at communicating and helped answer all of my questions before, during and after the installation. When I noticed some issues with a few of the boards that were installed, he quickly sent out a crew to replace them and they did it flawlessly. I'm extremely happy with my new LVP and carpet!

The whole process with Brothers was great. The install was difficult to say the least with so much…read moreprep work needed to make the floors even. Everyone we worked with was pleasant and professional. All of our questions were answered and we never felt rushed or like a bother. From start to finish, picking out flooring, viewing all options to the estimate and install our experience was great. Still waiting to have one lose place fixed but communication with Andrew has been quick and I'm sure we will have that spot fixed soon. We would definitely recommend Brothers and will be return customers if any flooring needs arise with any future endeavors.

Re-floored an entire house. Total cost was a little over 7 Grand. Once the floors were done, my 3…read moreyear old daughter moved a chair and it scratched the floor. I called Empire (they answer with a simple Hello, which was weird for a business) got a case number and was told they would call me back. 2 weeks went by and I finally called back. They said there was a note in my case. The "scratch Resistant" floors are NOT covered under warranty. It's literally 2 panels that need to be replaced and they won't cover it. The sale rep. also was pushy and lifted up his shirt in front of my wife to wipe some sweat. Not a sleeve wipe, a full on here's my belly/chest wipe. My wife was alone with him at the time and felt very uncomfortable. Buyer beware.

I hate to do this but they leave me no choice…read more.. Empire Today Flooring: Do not use this company for wood flooring. Their promises are lies. Their work is shady and unprofessional. Their customer service people are great but anyone actually responsible in the company is insanely hard to reach by phone. They rarely reply to messages left and they purposely postpone appointments to push through warranty time limits. They are criminal in their pricing and should be removed from the Better Business Bureau! Do not get drawn in by their charming sales reps. It's all show and no substance! I have been fighting for almost two years to get the $4,000 floor I purchased right! It's infuriating. I am disabled and am at risk for falls.

My wife and I decided it was time to replace our 23 year old carpet in our living room and family…read moreroom. After contacting several carpet installers we decided to use Marion Adams Flooring in Mooresville, Indiana. We visited their showroom where Ernie answered all of our questions and presented many samples for us to consider. Our visit was most pleasant and we agreed on a date to install. Our installers, Bill, Mike and Dexter, what a wonderful crew. Our install was flawless. These guys worked well together and our finished carpet looks amazing. The carpet makes such a great difference in our home. Our choice of using Marion Adams was, by far, the best. We are very pleased. Jim & Angie Campbell Camby, Indiana January 2024

Great service, high quality products! We have used them several times, would definitely recommend!read more

We've been searching for new bathroom flooring and decided to check out Flooring For You in…read moreBrownsburg. The store is easy to find, and it sits on North Green Street next door to Applebee's. They carry a large selection of beautiful waterproof flooring, carpet, and area rugs. We were greeted by two friendly clerks as we entered. After discussing what we needed, she directed us to the correct side of the sales floor. I was very happy with the waterproof flooring selections I found throughout. The samples are large, and the description, dimensions, manufacturer, and warranty are on the back of the sample flooring. They allow customers to take samples home to view in your lighting and decor. You have to provide a valid credit or debit card, which they put on file. It is destroyed when the samples are returned. I first took 3 samples home because I was certain any of the 3 would be perfect. Well, that was a bust when I placed them on the bathroom floor. All 3 would have worked if necessary. However, something didn't feel right. So I returned the samples and brought home 3 more, and 2 of the 3 were perfect, so I wanted to test the lighting throughout the day and night. The good news was that the flooring brand I selected was on sale and saved us some money. I made my final decision and we ordered the flooring. They told us the flooring would take 10 days to arrive. When the clerk wrote up the order, he informed us of a $100 shipping fee. My husband would have walked out, but he knew I wanted the flooring, so he paid the statement. The flooring arrived within 10 days in perfect condition. I can't comment on their installation process because my husband installed the flooring. They were great to work with, listened to my concerns, and addressed each of them. The samples are larger than the other stores we visited. The sale was helpful, and several of the name brands were on sale when we ordered our flooring on May 9, 2023. I will return to Floors For You when we replace the carpet in 2 of our bedrooms. Shipping fee or not, it was a simple, stress-free process. Check them out.

I reached out to FFY in March, 2024. Colleen was good and patient with my mother as this was an…read moreinsurance claim and my parents wanted me to be there when they went to FFY. I got into town in May so we went to FFY. The first sample we saw was perfect. We were also shown a second because Colleen though the second would hold up better with our rolling chairs. We chose the first. The sample was at an angle and we said we like this better because of the angle and color. I took my parents check for half in a week later and signed the agreement with David (Colleen was out of the office). He got us scheduled before I was heading out of town which we greatly appreciated. When the independent contractor (Justin) arrived on June 6 he told my mother the floor was not in the contract to be laid at an angle. I called Colleen to see what happened. She said the contract did not say the floor would be angled. That to do that would cost $1500 extra (extra material and labor). I said I understood that but that I would like a courtesy discount. She said she'd call me back. When she called back she had the actual new quote (which I didn't request). I said we're not interested in the angle any longer due to the cost and not having anytime to make the decision about spending more money. She then passed me to the owner, Lori. THIS IS WHEN THE PROBLEM REALLY STARTED. Do Not Use this company due to the owner and her response and treatment of me. She said they did NOTHING wrong. I tried to explain that my parents don't have the extra $1300 to get what they thought they were getting. They were very disappointed. Lori twisted my words and said I wasn't going to pay the remaining balance due. I NEVER said that. I said it was too difficult to suddenly spend an additional $1300. I said as a courtesy for their disappointment at not getting what they expected, we'd like a courtesy discount. I pointed out that Colleen screwed up. We said we wanted it angled. We did NOT realize there was special terminology to have a floor angled (we are the lay people). Lori would NOT even admit that Colleen made a mistake. Lori yelled at me and said if we don't want the floor then just cancel (of course she never mentioned refunding the $1300 we had already paid them). Of course, we didn't want it cancelled as my parents had their original carpet torn out since February, 2024 and the basement was just cement. Most rude owner of ANY company I have ever encountered. I will NEVER return and NEVER recommend this company. We had used FFY in 2000 when building our 5,000 sq ft house. At that time Lori's father ran the company and we had no problems at all. All in all the floor and Justin the installer were great. Colleen and Lori not even being able to admit they made a mistake and the unprofessionalism of the owner made this the worse transaction I've ever encountered. BEWARE!

Excellent quality floors! Priced very well and the sales team is great to work with. Higher quality…read moreselection than what you see at other large flooring companies.

From the owner: At Transitional Flooring Professionals, we don't just install floors-we create spaces where you can…read morelive, work, and grow. With over 20 years of experience, we bring a commitment to quality, transforming homes and businesses with flooring solutions that are durable, beautiful, and customized to your style. Whether you are looking for plush carpets, sleek hardwood, or waterproof options, our flooring is designed to last you forever. Go to tfpros.us & schedule now.

Great service, wonderful product, outstanding price! We saved thousands with Floors to your home!!!!read more

Adrian gave outstanding service, great product & explanation…read more Plenty of choices, great options, trim available also.