Prompt and professional. Also a very nice guy…read more aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

I gave this guy every opportunity to make good on his promise to repair my car's power steering…read moreissue! I called him the first time and he came out and failed to complete the repair and wanted $130 bucks and promised to come back and repair the problem. Then it snowed. After the weather was better I never heard a word from Antwoine! I called him and he came out and again he failed to repair the car. Claimed he would ensure better communication and didn't! Haven't heard from him since. I DO NOT recommend his services. Extremely unprofessional and does not know the courtesy of a phone call and will not do what he promises. I can understand busy schedules but a phone call only takes a minute! The only reason I'm not giving him a big fat 0 is because I had to give at least one star! He won't be in business long so use him at your own risk!

Haved used his service on several occasions and the service was prompt ,professonal & affordable…read more I'm sending him a message today to do another job on my car. I think the greatist thing I can say is that I have never had him do a job that had to be redone. And I have had him do multiple jobs for me. He is defintely worth calling!

My Mazda 3 needed rear driver's side brake work. James made it convenient for me & came to my…read moreresidence to diagnose my car's brake issues. He came prepared with his tools, professional & got to work. After taking off the wheels on the rear of the car he saw that I needed new brake pads, calipers on both sides & a new rotar on the driver's side. James was able to find available new parts close by, gave me the price. Which was fair, upfront and honest. He then went to get the parts, came back and got to work. He even saw that I was 1/4 low on oil & picked that up too! I was able to stay in the comfort & convenience of my home while James took care of everything. I am very pleased & will definitely call upon James at 123 Roadside Service again.

My son was recently stranded in the area and White Glove did an amazing job in quickly getting his…read morecar to the dealership. Highly recommended.

If i could rate 0 stars i would. I got my car impounded & came Monday morning as soon as the office…read morehad "opened". At Arrival, the office was closed. Attempted to call the office multiple times with NO answer. not very Open for M-F from 8-5 ‍

The repairs they quoted had nothing to do with the work that was actually needed. Beware of the…read moreexcessive alleged diagnostic fee whether the repairs are made or not. They think females are gullible and also set prices based on other biases. I would rate zero if I could.

Brought my Jaguar. F-Type in for a rear differential service and coolant fix. Dropped the car off…read moreand was told it was done weeks later. Drove an hour to get there just to find the car misfiring without anyone checking thoroughly. The car never had a misfire till they touched it. And they handed me the keys ‍ My rear differential also broke a month later. Turns out the mechanic failed to set my preload. They also sourced the cheapest gear oil possible but charged premium for it. Everything costed me more than $6,000. They even added oil changes I did not mention of wanting. I also called to ask for a quote for a brake job a bit after. After handfuls of missed calls, I told them I had all the parts and yet they still quoted me $2000. Absolutely ridiculous. After jacking the car up by myself I also found all my bolts on my under tray were stripped.

5/5 - Honest, Fast, and Truly Saved Our Car…read more Huge thanks to Jesse and the team at West Side Auto Care! Our car kept dying, and we couldn't figure out why. Turns out, the last shop that did our oil change didn't properly seal the oil filter housing cap, which caused oil to leak all over the engine. Jesse diagnosed the issue quickly, explained everything clearly, cleaned up the spilled oil, and topped us off with new oil. All at a very fair price. If he hadn't caught it when he did, our engine could've locked up. They've definitely earned our trust, and we'll be coming back for all our future auto needs. Highly recommend!

These guys know this stuff. Very thoughtful and explained everything that was wrong and why it…read moreneeded to be fixed. They went the extra mile and truly made me feel that I came to the right place to get my car fixed. I will certainly be back!

Very prompt and professional. Communication was clear and the car was delivered safely with clear…read morephoto updates. Really appreciate the great service and highly recommend!

Service was great Sam communication with me was top notch and there wasn't any surprise cost add…read moreons, he show up when he said and was kind and courteous. Price was fair as well. If ever I need a tow or know anybody that does I will recommend them.

At the beginning of August, my Hyundai experienced an unexpected engine failure. I remembered…read moreseeing My Car Doc's sign on the street corner by my apartment a while back, so I took a chance and had my car towed there (here) and I am SO glad I did. I don't even know where to start. When John called to deliver the bad news and walk me through my options / his recommendations he was so kind and patient, answering every single one of my questions with plenty of detail. The night before, I had left him a voicemail and had mentioned a possible warranty on the engine in passing. He went above and beyond by calling local dealerships and checking (I believe it was) NHTSA to see if there were any active warranties that would cover me. The entire time I felt like this team had my best interest at heart. I know they probably see tons of customers a week, but they made me feel like more than just another job, which meant the absolute world to me. Unfortunately, my best option was to get a new car. While I worked through everything with Hyundai and searched for a replacement, they've let me keep my car on their lot for a generous amount of time, leaving me with one less thing I've had to worry about during this very stressful time. My Car Doc is a masterclass in customer service and I cannot recommend them enough!!!! I have so much gratitude for this team, and I will absolutely be back for any future services on my new car.

Amazing staff, they will do anything they can to make sure you feel taken care of. Reasonable…read morepricing for the area. I've taken my car here a couple times, and this most recent time was the best and most memorable. They listened to what I wanted to get done, and when there was a miscommunication, there was an extreme effort to make sure I was satisfied. I'm extremely pleased with the service I received here. Highly recommend!

This review is a bit late, but if any of the same people work there or trained who works there,…read morethen it's still valid. I posted this on a different forum, and now m cross-posting it here: Story time: There was a place on South Side of Indianapolis: 3-D Carburetor. I'm thinking they're the Dire or Dwire family, & 3 of 'em were the mechanics. This is more than 20 years ago. Apologies if I'm bungling their surname. They kept me employed by keeping my POSs running. A few times they put parts I'd pulled from junkyard. They'd warranty the workmanship, but not a part I got from god knows where. They'd also order new parts for people, but that was rarely a problem I had. Never had an issue. Never left feeling screwed over. More than once they worked up to or past their closing time to get my roommate or me underway to the far north side where we worked. Once, they even let me bring them cash the next morning instead of making me find an ATM and be late. Paying dealership prices and dealing with dealership level responsibility hot potato and I would have been unemployed followed shortly by homeless. I can't thank them enough. Excellent mechanics, and all around very decent people. 5/5 would recommend all day. I can't say enough nice things about them. Keep being awesome! Cheers!

First off the customer service was awesome and the work they did was great they have a great…read moremechanic once I got my car in the shop they got busy car was finished in no time at all I will definitely be a return customer