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    Hoot Heating and Air

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Hoot Heating and Air

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Hoot Heating and Air Photos

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    3 years ago

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    Blue Dot Services

    Blue Dot Services

    (354 reviews)

    They sell your personal information upon first contact. The…read moreguys that came to do the inspection were fine enough. They never succeeded in actually doing the inspection so I did pay a hundred bucks for nothing . But the selling of the personal information. Just slimy

    Extremely disappointed with Blue Dot…read more About four years ago, I paid roughly $18,000 for a brand-new HVAC system expecting reliability and quality service. Instead, I've dealt with recurring issues over the years, including multiple problems within the last two weeks. Most recently, my AC stopped cooling properly during extremely hot weather. I scheduled service and was given a 2-6 PM arrival window for 5/20/26. No one showed up. I called multiple times that evening and was repeatedly told the issue was being "escalated" and that dispatch or management would contact me. No one ever did. I called again the this morning. The representative could see all prior escalations but could not explain why no technician showed up or why no supervisor contacted me. I was again promised service between 2-6 PM today. Again, no technician arrived. Meanwhile, my system began freezing over, with visible ice/frost on the indoor lines and outdoor unit. I ultimately had to shut the system down entirely to avoid possible further damage. I called once more and was told the local branch and management had already gone home for the evening, so no one could provide answers or assistance. At this point, this is heading into a third day with no service, no management follow-up, and no resolution. I understand HVAC companies get busy during extreme weather, but the lack of communication, accountability, and follow-through has been unacceptable, especially after investing so much money into a system that has had recurring problems since installation.

    Hoot Heating and Air - hvac - Updated July 2026

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