Josh came out and did a diagnostic for my residential system that was not providing cool…read more He went above and beyond to let me know what the issue was. He also looked at the existing supply/return trunks, registers, calculated sq footage, air handler, ect. to evaluate that my system was loosing cfm which translates to less efficiency and higher heating and cooling costs. He produced estimates with multiple options and clear cut solutions to rectify the issues. Josh and his team are professional and honest. Josh is also is one of the few HVAC pros that, if services are used, put the diagnostic fee towards the work order adding additional value. Thanks Bob

I received an estimate from Josh M., AirAdviserDE.com, for installation of a ductless mini-split…read moreunit. Josh is a thoughtful, experienced, professional. He has researched alternative models and provided the reasons he goes with the brands he recommends. I chose Daikin and I think he gave me a great product, and great service at a reasonable price. I was also impressed with the quality of the installation. The unit and cables, etc., were carefully laid out so as to maintain a good appearance. Really impressive! Thanks Josh!

They came promptly, but they said I needed a complete new air conditioning system with the latest…read morerefrigerant. Of course it's always nice to have a complete new unit but I didn't need one. My problem was solved by another company that added some refrigerant which solved my problem at a fraction of the price. .

So far, they have been out to my home twice. Once to service my heater, and then to clean my air…read moreducts. They show up when they say they will, are always on time, and are very nice and professional. They are on top of everything and I didn't get the run around. I have been very happy with them. I also appreciate that they take the time to really explain thing to me so I highly recommend them.

We had an issue with our 16 year old heater. Several people recommended Ace, so we called. They…read moretold us someone would be out between 10a and 1p. Joe and Anthony arrived shortly after 10 and were awesome from beginning to end. We decided to get a new furnace. Joe emailed and said they'd be at our house at 730a the next day. At 730 Joe and Anthony arrived. The new Bryant heater and Honeywell thermostat were installed flawlessly. We got the rundown on the new system and registered the product. The guys were done before 10a. These guys were personable and did a great job. We will be calling Ace in the future for our HVAC needs. A++

Great service at competitive pricing. Went out for pricing for 6 others and Ace was awarded job…read moreand completed install in 3 hours. Replaced heater only as A/C was working fine, other bidders were pushing for total system install and Joe said why change A/C now if it's not broke. Save ~50% of the cost vs. whole system. New 96+ efficienty Bryant system is working just great. If you're in the market for HVAC system be sure to give Joe and Anthony at ACE a call. ' I'm from Wilmington DE...not sure why CA address showing up.

Liam provided a professional service for me and did a great job. The price was fair and the repair…read morewas executed perfectly. A+

On 02/12/25 , A tech came to my home and we talked about the on going issue I was having with the…read moresystem. He noted on the invoice I was not happy with the system and stated he and the service manager would be back out the next week to check the system. As of 02/27/25 I have not been by contacted by anyone from this company. I have made multiple calls about this system and it is still not working correctly. To have this system put in was not cheap , and it is still costing money. I just want the system fixed so I can have proper heat in my home and an electric bill that is not almost $500.

I hired Tri-Elite after a Yelp search for AC repair. Phil responded quickly and even arranged to…read morecome fix the AC that same evening within an hour, without an after hours mark up. He diagnosed the problem, replaced the faulty part, removed the excess condensate and restarted the central AC. It has been running great since. I would hire him again if needed.

Phil provided exceptional service. Hands down, he is the best HVAC technician in the tri-state…read morearea, and I will use him again for HVAC and plumbing services. He was very knowledgeable and thorough taking a meticulous approach to his work. Excellent value for the money I paid, and he was worth every penny.

What a crook of a company. I scheduled an appointment for 9:00 AM, yet the technician showed up at…read more8:20 AM. At that exact time, I was getting ready to call and cancel because I had already troubleshooted the issue myself and confirmed my system was working normally, so the service was no longer needed. When I originally called, the only fee mentioned was a $120 diagnostic fee. There was no mention whatsoever of a no-show fee or a travel fee. Now they are trying to force me to pay a $59 travel fee, even though the technician arrived before the scheduled appointment time. To make matters worse, this fee was not explained to me until after they had already shown up. Completely unprofessional and misleading business practices.

Great experience with Maichle's HVAC! Rich was courteous, professional, and diligent, taking the…read moretime to ensure everything was done right. The office staff also provided excellent communication and follow-through, making the entire process smooth and easy. I highly recommend Maichle's HVAC!

We recently required service at my son's for a cooling issue. I live near Affordable and stopped…read morein. I spoke with the owner and secretary, who addressed the issue quickly. They contacted my son at that time for a time to be at his home. Service was there the next morning before 9:00 am. My family has used Affordable for over 10 years and never have been let down. In finishing the service is Great!!! The cost is appreciated and Affordable. Joe B New Castle DE

Nate always provides outstanding service and takes time to explain the situation. Prices are…read morecompetitive.

TL;DR: they refused service to long-time clients because we had the audacity to ask for a measly…read more$200 off their HVAC bid. Clients of theirs for years, no complaints. When we needed a new HVAC, we got an estimate from Frederick that was $1000+ over the estimate from another long-time, reputable local company. But out of loyalty to Frederick, we politely asked if they would shave $200 off to come *slightly* closer to this other quote. We actually hate haggling, but had read that you're expected to, for new HVAC. Can't hurt, right? They responded. Had they just said, "No, that's not possible due to XYZ," we would have hired them and paid the full price. But instead the rep explained why it wasn't possible, and then, in a polite but insulted tone, *rescinded their bid*, essentially telling us they would not be doing the job either way. All over a request for $200 off a $7000 job. We were stunned. Needless to say, we haven't called them for anything since, and we're the kind of easy-going, non-complaining customers contractors usually like to have. We got our HVAC at the other place and it's running fine, a few years later. Owner, if you're reading this: I get that you're doing well enough that you don't need to accept anyone's attempt to haggle, and can charge a lot more than the competition. Good for you. I'm purposefully not giving you a 1 star because I don't believe in trying to hurt someone's business. But talk to your guys about not reacting in a personal way to long-time customers. The reaction we got was really uncalled for. Maybe the guy was having a bad day, but you have to leave that behind when you're interacting with a customer, especially an established one. He could have just said "No, we can't do that, but let me know if you want to proceed with us." We would have.

Our original HVAC company said my Carrier furnace was broken. I called this company to get a second…read moreopinion and they agreed with the first company. Alexis, the very nice salesperson, gave me a quote on three systems, and helpful information to review. We chose Joseph Frederick & Sons because they are a certified Carrier provider and they only install Carrier systems. All of the HVAC professionals were friendly and explained the system well. The cleaned up after themselves.

Chuck came out to diagnose and repair an issue on ourA/C. I felt that the pricing was fair, and he…read morewas knowledgeable. The problem was resolved quickly. A++

I recently (within the last few years) had mini-splits installed all throughout my house. No less…read morethan 6 Heads and 2 outdoor units capable of 4 heads apiece. I had a three company bidding war going on to see who would, in the end, give us the greatest value for our system. It turned out that Aire Serv, through the owner's brother, gave us the best equipment for the best value. So we went with Aire Serv... and then I've had nothing but headaches since. 1. One of the six heads iced up thick enough make snowballs. One of the installers connected the refrigerant line from another head to it, so it iced over even though it didn't need coolant. 2. My largest head carrying the most load has had issues since very shortly after installation. I was told "there's nothing wrong", "there's not enough coolant", "there's too much coolant", "there's nothing wrong" again, "it's your fault", and finally one of their technicians correctly determined the blower wheel motor was defective and got it replaced, but not until being gaslit for no less than probably 4-6 technician calls. 3. When I went to purchase the maintenance agreement, the owner's brother never told me the price he was quoting me was for only 1/2 of my system. Imagine my surprise when the maintenance agreement was double the price. 4. One of the heads leaked water over my original hardwood floors and caused damage. Why? Because an installer didn't wrap the refrigerant line in insulation so it condensed and ran down my wall. Their fix? sand it down until you can't see the damage. 5. I was told by one of the technicians "I'm not sure this system was designed correctly. You probably need another head for your main living area". Awesome! So the system I purchased wasn't correctly sized or designed? That's just great! No wonder I feel like the system doesn't do a good job of keeping my living space cool in the summer time. 6. And now, I'm being told if I want to maintain my warranty that I have to purchase surge protection for over $1,500. It can only be installed by them. I can't get my own protection or contractor. I'm pretty sure a post hoc change like this is illegal, but I'm not a law professional. I would encourage anyone who is in law to look at this review and consider reaching out to get a class action together. From what it sounds like, Aire Serv is doing this to all of their customers. It's not OUR, the customer's fault, that Aire Serv did not have the foresight to consider that surge protection would be a great idea for installations... but they certainly are trying to make us pay for their hindsight. I would NOT recommend Aire Serv. If you have a modicum of handy homeowner skills, just get a Mr. Cool DIY system from home improvement stores for 1/4 of the price. Or better yet, just buy the $400 in window mini-split units that look like legacy window units and save 90% of the cost of install. If you don't or can't install it on your own, there are other HVAC companies, like Moon Air. Don't get me wrong, the system works 75% to my expectations. Mitsubishi makes great mini-splits. But go through another company other than Aire Serv - they are the problem.

I was very pleased with Tom ......he did a great job to fix my AC problem…read moreI will always recommend him for all my needs in the future

After several estimates and many weeks of trying to decide which HVAC company to use to replace our…read moreair condition and heating system, we came across Hillside Oil Heating and Cooling and we're glad we did. After consulting with the Service Manager who was patient and answered all our questions, we felt comfortable in our decision to go forward with this company. In addition to their good reviews and ratings, their price was even better than the competition. The workmen were experienced, efficient, knowledgeable, on time and very neat and the installation was done in one day. I highly recommend this company if you're looking for good value and high quality service.