Horrible customer service, incredibly rude, terrible pricing and job had to be re-done 5 TIMES just…read moreto still not be completed properly. Go anywhere but here save your money for someone who actually knows what they're doing because the only thing they sell here is jokes

I cant say enough good things about Vics.All I can do is share this post with you,so you know its a…read moregreat place to take your vehicle.They are amazing, good people who do great work,are very good mechanics, and charge you whats fair for the work done.No upselling, or scamming telling you need work done that you dont like other muffler shops in Chilliwack.Just good, honest people who do a great job every time and at a very competitive price.I will never go anywhere else for exhaust, suspension or brake work.

I would like to give a higher rating but this is as high as I could go. I went into the Vedder Rd…read more Location as I needed wiper blades. I went to the parts counter to get assurance I had grabbed the correct ones for my vehicle. Rod assisted me and I also asked if someone could possibly help replace my old ones as I'm disabled. Not only did he replace them, the previous wiper left rubber on my windshield, he went back in the store grabbed a razor blade and removed it so I did not wreck the new ones. He went above and beyond and when he was finished I asked if I could get him a coffee or anything to which he declined.

I'd probably give this store a 3 or 4 star rating, but I'll go with 5 star to compensate for the…read moreman-child who gave a 1 star review because a light bulb cost a dollar more at Lordco. Pettiness knows no bounds. I have found that other stores have better prices (e.g. Walmart, Canadian Tire), but this Lordco is very close to where I live and they always have the parts I need in stock. I have *never* had any problems with staff. I've also had to return a couple of things, and never had any problems with returns either. Clean store, well stocked, helpful employees.

Jesperson's rescued my 20yr old F150 from going to the wrecking yard! Because of the truck's age…read morethe necessary parts for a fuel line repair were no longer available....anywhere! Through their persistance and ingenuity they worked to a solution that has the truck in reliable condition and back on the road. All for a most reasonable cost. Thank you for great customer service! I highly recommend Jesperson's Ann Raisbeck

I have a 2002 GMC Jimmy (22 years old). These people have been looking after my vehicle for a long…read moretime. I recommend this establishment.

Spoke with a gentlemen by the name of Ross over the phone who was very knowledgeable on the…read moreservice and fluids I required for my company vehicle When I showed up Ross was very kind and quick to start the work I will return for future service when in the area !

The short review, don't let these idiots touch your vehicle! I am not sure why I have to give them…read more1x star, they don't deserve even 1. My aunt (who has zero mechanical skills) had overheating issues with her diesel & was stuck at the side of the road. For the sake of this review, I will call our mobile tech "Moron". Moron came out for roadside assistance, and somehow deduced it was the fan clutch that was causing the overheating. He missed the fact the radiator was completely packed full of oil and debris that was caused from the blow-by overfilling and spraying onto the rad which started the chain reaction of buildup, which was causing the overheating, not the fan clutch. He replaced the fan clutch - charged her for the rad, which he never gave her, and of course the fan clutch plus his time. This was over $1K. During all of this, my father and his brother who works on these 24 valve diesel engines, had over the phone determined the exact issue but still Moron would not listen, proceeded to tell my aunt she was good to go and could now drive across Canada and it would not overheat. She made it about 20-25 mins down the road when the vehicle overheated. At this point she limped the truck to a car wash as advised from my Dad and cleaned the debris from the rad, which allowed her to drive the truck normally with slight overheating until she was able to get the radiator properly cleaned out. So in short, if Moron would have A) listened to the phone consult and waited until the vehicle cooled, he could have cleaned the rad/taken it to be cleaned. B) changed the radiator even though it was fine, just plugged. C) had any mechanical knowledge whatsoever, and came up with his own way of truly solving the issue, she would have been able to continue and the issue would have been resolved, and I would not be spending my time writing this. Good luck to you if you do need any services from these clowns.

I have never had an issue with Ken's tire and wheel. They rarely take appointments and serve first…read morecome first serve. Always had great service with these folks and reasonable pricing for service done. Highly recommended.

I came from out of Province and needed new tires. I cannot say enough about the company. They are…read morehonest and reliable and do only what is needed . This is the most refreshing transaction I have ever had with a mechanics shop. If you live in the area and do not use these guys you are wasting your money. 10/10 for Honesty and 10/10 for service. Austin the young guy is extremely knowledgeable for his age, and all the other guys are just so friendly . I can thank you guys enough for my experience today.... Chris MacDonald

I have 1977 Buick with a hard to find windshield. Got it replaced, new free wipers, car freshener…read moreand vacuum job inside and another little repair. Well done will get my Ford Expedition done soon.

they were super nice!! they got me in right away and they were the cheapest place in town. i was…read moreable to drop my car off on my lunch break and take a courtesy car while they fixed my back window. they even detailed my car and gave me chocolates! and then they mailed me an ice cream coupon WOOHOO! the lady at the front was especially friendly and helpful

Quick service in a pinch with the right price when we were down and out with car troubles away from…read morethe Canyon. We were given the best of service and assurance needed to get back home safely that same day. Auggie and his team members were attentive to our needs when everyone else in town was booked that day. My girls and I were driven to a cool nearby place to chill while the work was being done. It was a great blessing and relief that day, West Yale Automotive was able to compassionately hustle & accommodate us. My car is working like new again. Would highly recommend! ~ Danielle Edwards

Want to send out a big thank you to Don and Aubie at west Yale auto for the great service and all…read morethe extras. Was travelling , so not from chilliwack when my car broke down. Would recommend them to anyone. !!!

Louie sold his business. Do not take your car here anymore. If I could rate less than 1 star i…read morewould They forget to tighten not only your wheel lug nuts but the bolts on your in-take too Then they try to blame you for driving on the highway for them being loose; mmm right after they work on my car, that's interesting No offer of a refund nothing of that sort. Just flip the blame to the customer.

we are more then happy with them they helped us a lot with our cars very honest and helpful people…read moresince we moved from another province we are very thankful for everything they did for us ! we highly recommend