I've never been dissatisfied with their service. Prompt - quick service when I needed it. Very…read morehelpful. Knowledgeable. Hard to find a company that is so exceptional!

The C&D team proved to be top of the line professionals! They not only installed my new generac…read moregenerator in a timely fashion but they were very patient with this septuagenarian and fully explained everything I needed to know. The price was fair and I now have confidence that my house is protected against energy loss. I would not hesitate to recommend C&D to friends and family!

My furnace was making loud banging, knocking, and scraping noises, so I called to request a…read moremaintenance service. They were able to come out within two days, while every other company I contacted quoted two to three weeks just to get an appointment. The person I spoke with on the phone was incredibly kind and understanding. They kept me informed, called to let me know the technician was on the way, and even texted me a photo of the technician beforehand, which I really appreciated for safety and peace of mind. The technician who arrived was very nice, professional, and extremely helpful. The entire experience was smooth and stress-free. Since the visit, my furnace has been running quietly with no more strange noises. Best of all, the maintenance service was under $200, which felt very reasonable given the quick response and quality of service. I'm so grateful they were able to help on such short notice and would absolutely recommend them.

If you're an average parent like me with minimal plumbing knowledge, and want to be overcharged and…read morehave to spend the next couple of months paying off the extra cost of a service that should've been 60% cheaper...go with this company. We had what I now learned from a non-local family friend was a simple backflow preventer failure. The friend ball parked it around $500-600 max, and that was with up to 2 hours of time taken. This company charged me $1300 for an hour of time with a single part being replaced. Similar parts are available online for $150 (and I assume they get parts even cheaper). My family is leaving town this weekend and I wanted to ensure this got fixed (but it was not an emergency call), so I didn't take time to vet out other contractors. I regret that, and have learned my lesson. Thanks F.F. Hitchcock. The Tech who visited was professional / explained things well. I'm not sure who sets the price, so if he had nothing to do with it, then this feedback should strictly go against F.F. Hitchcock's pricing structure. I reached out to F.F. Hitchcock a couple of hours after the service was performed, but so far have not received a response 2 days later. Do yourself a favor, find another company to service your plumbing / hvac.

This guy is a thief. I believe with all my heart that his reviews are lies. I have owned several…read morehomes over the years with different HVAC companies. This guy claims everything is the home owners fault when you call for service he has every excuse to not be available. If you set the thermostat to xyz temperature and nothing happens. He tries to say it's you. He has claimed mice have chewed through wires when they had not. Other HVAC company saw poorly done inappropriate wiring and setup.

Bill is THE MAN! Had another company tell me my AC system was toast and that I needed to replace…read morethe whole thing, but then they weren't getting back to me about quotes and timing. Something felt off and I wanted a second opinion so I called Bill. He came out the same day fixed everything in 3 hours and the system is working better than ever - and it was, obviously, at a fraction of the cost of replacing the whole system. He earned a customer for life today!

Nero's techs are professional and knowledgeable about every aspect of heating, cooling and…read moregas-fired heating and water heating systems and smart thermostats for optimum efficiency. Dispatching and customer service staff are courteous and take-charge responsible. It is a pleasure to recommend them to others here in Southington!

I called Nero to bid on my new ductless mini-split heat pump after having called on them a couple…read moreof times in past years to service my gas heating/hot water system. It was an easy, straightforward experience overall from Chris in sales, who explained my options and arranged a relatively quick turn-around for the install. Brandon and Aaron, the installation team, were top-notch in all respects. Our older home gave them good opportunities for demonstrating their skill, creativity, adaptability, and determination, all of which they showed in good measure. I can say that the sales people and technicians I dealt with have all been very respectful and considerate of the homeowner. I went with Nero in spite of a slightly higher bottom line, and am very happy with the results.

Had a massive clog in my sewer line that was dumping onto my front sidewalk. Called on a Saturday…read moremorning. Here in less than 2 hours. Worked on the problem for 2 hours and was unable to break all the way through, but got enough done that we could use water lightly. Came back early Monday morning and worked until they cleared the clog. Very responsive, cleaned up all the mess, and charged a reasonable price.

I called because I needed maintenance done on my boiler and they got it done. They were on time and…read moreworked quickly. They let me know what they did and when I should call back to keep my system running. Would recommend.

I contacted Almonte Heating and Cooling to get a quote on replacing my HVAC unit with was 23 years…read moreold. I was able to get a call back in 30 minutes to have them come out and see what was needed. I have my quote within 24 hours. I asked if he could quote another brand so I could compare them and another quote was provided as well. Pricing was good compared to other quotes that I had received. After signing to do the work and setting up the day which was on a Saturday he emailed a few days as a reminder he was coming. They arrived on time they were neet and clean during the install. The unit was tested to make sure it was running right. I would highly recommended them.

I had another company look at my system as it started acting up. They gave me me an estimate to…read morereplace the entire system and I said how much do I owe you for the visit and sent them on their way.... I called Alpha at the recommendation of my Auto mechanic shop. It was earlier in the day so I didn't hear from them for a few hours. I had called other places and they were too busy or not what I was looking for. It was going to reach 100° this week and today was Monday. I received a text from Scott, the owner saying he'd be reaching out soon. Shortly after we spoke on the phone and I told him the symptoms of my system which is an old Trane(it's hard to stop a Trane). Right away he knew what to look for and said he would make it tonight and I jokingly said "we're up until midnight"... Well sometimes after 7: 00 pm I got a text saying they are on their way. They showed up and with no hesitation. Went right to the system and started analyzing. They found what was wrong within a couple of minutes and immediately started to do the repair. I had my lady go inside and turn the AC on and boom the compressor kicked on as it should have which is the unit outside the house that was kicking on and off. No fuss, no muss and we are now getting deliciously cold air again! HECK YES I recommend this company.. Thank you Alpha Tech

Our boiler stopped working suddenly. I called Scott and he responded immediately. Mind you it was…read morethe afternoon and he was leaving on vacation the next day. Despite this he came all the way down to Branford at 9 PM just so we could be operational. Our motor was blown and he replaced it with a shiny new one right away. He could have not answered since it was end of day and he could have scheduled me after he returned or referred me to someone else but he didn't. He was responsive and upon meeting him, you could tell he cared. He also was very reasonably priced (and given the circumstance I fully anticipated it was going to cost me an arm and a leg)! Superior service! I will be using Scott for all my HVAC needs moving forward!

Our Mainline was Backed Up.The Landlord Called Jake the Snake, Quick Response Time. 2 Gentlemen…read moreArrived. Less than 1/2 Hour I was Doing Laundry! Professional Demeanors, and Work! Highly Recommended.

About a month or so ago I used Jake the snake plumbing to come over and unclog my sink drain which…read morehad a slow drain but not completely clogged he showed up with another guy and worked on this 2 inch pipe slow drain for about an hour and a half and eventually got the job done. about a month later the slow drain clogged up again I called Jake back and told him that the drain was clogged again he was not very receptive to the idea that he should come over and recheck his work but gave me a hard time on the phone and eventually never showed up. It's hard to do business with people that don't back up their work since this was a fairly new job I expected better but I was wrong and I'll be hard pressed to use Jake the snake again very poor service