We have been using RLD for heating and cooling services for nearly twenty years. This family-owned…read morecompany goes above and beyond for their customers, providing competent, professional results and the BEST customer service I've ever experienced. Their prices are reasonable, and I have the utmost trust in them in my home. If I could give them ten stars, I would.

Ray is a true professional! He went way out of his way to service our home even through inclement…read moreweather he made out it to save the day. I was so impressed with how personable he was and how quickly he made it out. Our A/C issue was resolved as if it never happened. RLD was my first call and I will continue to recommend them to my family and friends. Ray and his team were truly wonderful, they us as if we were family.

Very nice man and very trustworthy. I highly recommend Critian because Critian does what he says he…read moreis going to do.

I called because I needed maintenance done on my boiler and they got it done. They were on time and…read moreworked quickly. They let me know what they did and when I should call back to keep my system running. Would recommend.

Nero's techs are professional and knowledgeable about every aspect of heating, cooling and…read moregas-fired heating and water heating systems and smart thermostats for optimum efficiency. Dispatching and customer service staff are courteous and take-charge responsible. It is a pleasure to recommend them to others here in Southington!

I called Nero to bid on my new ductless mini-split heat pump after having called on them a couple…read moreof times in past years to service my gas heating/hot water system. It was an easy, straightforward experience overall from Chris in sales, who explained my options and arranged a relatively quick turn-around for the install. Brandon and Aaron, the installation team, were top-notch in all respects. Our older home gave them good opportunities for demonstrating their skill, creativity, adaptability, and determination, all of which they showed in good measure. I can say that the sales people and technicians I dealt with have all been very respectful and considerate of the homeowner. I went with Nero in spite of a slightly higher bottom line, and am very happy with the results.

Like many in 2024 we experienced water in our crawl space basement for the first time; and when…read moreneeding a sump pump installation like many we also experienced dozens of companies price gouging, long wait times, no call backs, too busy, and a variety of non-apologetic responses. So we pumped ourselves out hoping in late summer we can find a company to install a sump pump. Enter Griswold Plumbing Services and Eli. 1. Phase One - Point of Contact: Cold called 4 companies, and no contest, Griswold's office was friendly, considerate, quick to schedule within in days of the call and I knew what to expect before they showed up. 2. Phase Two - First Visit, Inspection, Quote: no contest, Eli and his apprentice Brent showed on time, went right to work, took measurements and immediately provided a quote WITH a detailed and simple explanation of the entire process. Eli was professional, down-to-earth and made everything understandable - honestly it was if i knew Eli, and just a nice person. The Quote was not the highest, not the lowest but affolrdable, provided options (my request) and Eli made me feel comfortable the job would be done right. While I did not have to, nor was i pressured in any way, I accepted the quote and was quickly scheduled. Phase Three, The Job: Eli and Brent arrived as promissed and both NEVER stopped working until the job was done - even when I offered lunch! Eli, who remained in the 4ft crawl space all day, would pop his head out to answer a question or when they were about to perform a "major" portion of the job. I have been in construction my entire life and Eli was one of the nicest young men i have meet. The job was completed in August, the new pump removed remaining water from under/around house and remains working perfectly. As a side Eli took time while on vacation to answer a question, even providing graphics overlaid on pictures we had taken. Thank you Griswold and Eli!

From the owner: Griswold Plumbing Services, LLC is your locally owned and family operated expert CT plumbing,…read moreheating, water pump, water treatment and well water specialist proudly serving homes throughout Middlesex County, and portions of New Haven County, New London County, Hartford County and Tolland County in Connecticut (CT). With our well-trained, reliable staff of plumbing, heating, water pump, water treatment and well water technicians in CT, we pride ourselves in providing our customers quality workmanship at the best value.

Great response for a minor issue (running toilets) that we're using 1,000s of gallons of water…read morewithout us even knowing there was a problem until our water bill came. The guys were pleasant and did a nice job. Highly recommend.

I've had RE Godwin come to my home several times and have always been extremely pleased with his…read morework. He completed a full furnace cleaning that was neat, thorough, and left absolutely no mess behind. On another visit, he replaced the "whistle" in my oil fill--something I didn't even know existed! He took the time to explain what it was and why it mattered, which I really appreciated. I wouldn't hesitate to have him return again and always refer him to others I know.

Lost our Heat at 3:30 am. Avery came and diagnosed the problem. Replaced some parts and within 25…read moreminutes the problem was corrected & we had our Furnace back heating our Home. We've been Customers of Wilcox Energy for 8 years. Avery , our Technician, is a knowledgeable, personable young man. Thanks so much!!

We had an awful experience with this company. - They…read moreinstalled a defective furnace in our home that made a loud banging noise (likely a refurbished product). They gaslit us for weeks, saying we were imagining the noise. After multiple follow-ups initiated by us (they didn't want to fix it), they reluctantly admitted they heard the noise and installed the correct furnace. - According to the Town of Madison, Wilcox installed a water heater without obtaining the necessary permit for installation - proof they cut corners to save a few bucks at the expense of safety and compliance. - Upon requesting propane delivery, they delivered the propane to the wrong house (they are so incompetent that they couldn't even remember the house they delivered to), but sent us the bill! They acted like it was no big deal, showing complete disregard for the safe handling of dangerous gases. When they showed up at my house post-error (they assumed it was a gauge issue at first), they inexplicably didn't even bring propane with them to fill up the tank! Despite having "reliability" and a "commitment to customer satisfaction" plastered all over their website, the owner of the company said he "didn't have the authority" to make it right and offer a credit for the hassle and inconvenience. We were gaslit again, saying we were being too hard on them and wanted empathy for the team hustling amidst staffing issues. Based on our experience, this is a sketchy, dishonest and unreliable company despite the empty BS jargon on their website - not to mention their products and services are grossly overpriced compared to their competition. UPDATE BASED ON WILCOX DIATRIBE: In Julie's long-winded diatribe, she admits they installed a furnace that didn't work (even though she comically doesn't think "defective" is a fair word), didn't obtain a water heater permit (either before or after the installation) and delivered propane to the wrong address. She conveniently didn't address someone who claimed to be the "owner of the company" (who really wasn't) not having "authority to make it right," basically admitting their website jargon is complete BS. It would be lovely if Wilcox spent as much time doing their job (which they do very poorly) as they do writing encyclopedias in response to customer reviews. They're so incompetent that they don't even realize that saying "we don't gaslight customers" is gaslighting in its purest form. Lovely company.

This company gets good reviews, but I'd never use them. I waited 8 hours for their plumber to show…read moreup, and he never came or called. I was told that they drive by homes and decide whether to show up, or blow off jobs. This happened years ago, and I'm still annoyed.

I called Canestri because my usual plumber dropped off the map. They responded quickly and gave me…read morea comprehensive estimate for sump pump replacement and re-plumbing. As soon as I approved the estimate, they scheduled a date and got the work done! I cannot say enough good things about Canestri plumbing. Everyone I spoke to during the process was courteous and professional. The work was very well done--quick, clean, and thorough. The new pump is great, the connections are solid and well-anchored, and the drainage tie-in works perfectly. I will definitely call on them again!

i would not recommend this company. When I called to schedule the air duct cleaning service, they…read moreconfirmed that they had a special for $99.00. They were supposed to be at my house to get the service done between 8-10am. They called at 9:30am to inform me that they would come between 11am and 1pm. One hour later, they called again to ask if I knew about the price. The man also wanted to know why I wanted to get the service done and he said that I will have to pay $200. At the end I had to cancel. Waist of time.

Purchased a dryer but couldn't be installed until vents were cleaned or replaced , called Green Air…read moreDuct Services they were able to help me and get it done on same day , also even hook up to dryer that was not even suppose to be done by them , but did it anyway very friendly and professional cleaned everything before leaving as well I highly recommended these guys