Dr Jerry Floyd has been my PCP ever since I retired from the Navy. He is one of the best doctors…read moreI've ever had. He listens to my concerns, he's thorough in his assessment, takes the time to explain in layman's terms what is wrong, has a wonderful bedside manner, and has great medical instincts. In addition to this, his staff is personable, professional, and very helpful. They always make sure I see my dr in a timely manner , and that my medical concerns are addressed , even when it sometime requires a same day appointment.

I came to this office at the guidance of my PCP for my sinus issues that I had been dealing with…read morefor over 3 years. The doctor tried to talk down to me and acted like he was scared to touch me; then when the allergist came in to speak to me she acted like she did not want to help me and suggested I pay out of pocket for the services as it would be "cheaper" on me. Needless to say I will NEVER GO BACK after being treated like this. Also, if you do not like the reimbursement of the network that you signed up for, GET OUT OF IT. Yes, I work for my insurance company and I have reported you.

Communication is horrible!!! We should not have to wait weeks before somebody calls us with…read moreresults. My mother was notified by Labcorp with results -- 2 weeks later clinic had not called her (there were abnormal readings that needed further testing). She had to call up there. I was there earlier in the week at the Millington location. They gave me meds to pass kidney stones. Called a few days later because it feels like I now have UTI. Called first thing in morning and left message for callback. By 4:00 I hadn't heard anything so I left message with front desk. I Was assured she wrote everything on a sticky note and it would be placed right on the computer for them to see. It is now the weekend and I still have not heard back from them. Maybe it isn't a UTI but you would think somebody would call because they would be concerned about infection. But this is the norm for this clinic. Did they get my two messages?!? Do they just not care?? If they are understaffed then maybe they need to do something about it. As a patient, feeling neglected and not knowing is the worst and it is not a good way to do business. Patient care is obviously not a concern for them. I work in a medical office and if we treated our patients like this I would be fired and we would be out of business. It feels like they just want to get patients in and out and aren't focused on the patient care. They are just focused on how many people they can see in a day. Be warned!

The staffing is not the most organized nor the most friendly. Expect a long time wait for your…read moreappointment. But if you need a good doctor who will listen to you and honestly wants to help, go here. Dr. Baig is a fantastic doctor who is underrated here. He's extremely intelligent, and above all, will sincerely listen to you and try to figure out how to help you get better instead of pushing pills and treating symptoms. If you need something quick and simple like a flu shot or covid test, go to an urgent care clinic for faster service. But if you have an ongoing health condition that you've had difficulty getting diagnosed or treated, he is the first one I'd recommend. Doctors are like mechanics. Sometimes you gotta find the right one who can figure out the problem and the solution.

This place is just... sleazy. I was a frequent patient for five years until my insurance expired in…read moremy early 20s. I started attending appts with both doctors at 16. At the time I was just starting to recover from anorexia. I wasn't complete skin and bones, but I dropped 50 pounds in a very short period which affected my health. I never made appts regarding my eating disorder, but I was transparent from the beginning that I was trying to recover. I would always ask the assistant taking my vitals to not read out my weight, and the nice ladies would sometimes write the number on their hand so I wouldn't see it. Although they communicated with the dr that I didn't want my weight to be brought up, he did it every time. If I came in for something common like the flu, strep, etc. he somehow managed to bring up the fact that I've gained a lot of weight since my first visit.. of course I've gained weight after being anorexic and no longer in a teenage body. I am not overweight by any means, and I exercise daily; my literal job is lifting heavy objects full time. No matter how many times I reminded both drs of the fact I was starving previously, it didn't matter. I even got blood work done and I was deficient in NOTHING. I go to Christ community now and they're awesome, even though they're more affordable they really care.

All of the staff and doctors are amazingly awesome. Anything I need like referrals, doctor notes or…read moreif I need them to reach out to the insurance they get it done. The are so gentle and patient with my nonverbal level 2 and 3 autistic sons and make them feel comfortable. All the staff feels like family to us and are so kind and loving. I even switched one of my sons over to primary pediatrics Dr. Algea because I wasn't happy with the other doctors office.

Absolutely love them hands down best care!!!! Front desk is…read moresuper nice!!!! Nurse was awesome!!!! Doctor took 45 min with me wasn't rushed!!!! Highly recommend

I have been a patient of the Family Medicine Group for about 30 years. Dr. Miller and Dr. Hyatt are…read morevery professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. Dr. Hyatt always spends the time needed to answer my questions and also to help with other things; she is super supportive. We appreciate your help and kindness throughout all these years.

My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.