Bryan was so efficient, kind, and gave quality work. I received quotes for a project and his prices…read morewere less than half of what other wanted to charge. He was very clear about what would be the best option for me in the long term, while still being cost effective. I truly appreciate his guidance and knowledge.

I was a bit disappointed when they reached out to me to get a scope of my work vs having the…read morewillingness to stop by my house to discuss "what" I wanted to do. I'm "old school" and if I'm requesting a quote from someone, I would expect a representative from the company to be willing to visit with me in person. I was planning on doing a facelift to my outdoor deck and indoors (paint, changing light fixtures etc). They've lost my business. To be fair, I gave them 3 Stars as I can not speak for their actual work. Hope you have better luck than me.

Service was exceptional, end result is amazing! The installers were kind, respectful, and…read moreknowledgeable. The price was fair, too!

Okay, so my issues are now fully resolved. I would say "it was quickly resolved" except... I got…read moreCovid... then the flu... then pneumonia... so I held off on getting them back in when they reached out. ...but then I discovered a leak. Christmas Day. Step out of a long, hot shower, and I noticed a pool of water on the floor (cue weird staring at a puddle on the floor wondering how it happened, like it'd retract and disappear). This lead to a "okay, when you have someone free, I need it checked out and will not be using the shower because I don't know how it's leaking, just that it's leaking." Monday: "We're getting someone lined up." Tuesday: "How's Friday?" Wednesday: "He'll be there between 9-10am" Friday: arrives, takes care of my concerns, and - redid the caulking to be sure the leak would stop from the "supposed" area (we felt it was in one area) - he redid another section "just in case" (you know, like with all things, "we fixed the obvious symptoms, but the problem is still there," so he did a couple extra things to hopefully cover all the bases. So... it's resolved (for now - I have to let it all dry, and I'll wait 24 hours, before I test it out). But after this issue, I'm pretty damn happy.

Work just completed! Anthony and Mikey handled fixing our step/porch/walkway area - it's no longer…read morean angled step and a big leap to the porch! They called ahead of time (two hour window - they arrived a little early!) They were professional and thorough - it looks great, and I feel like it's one more "house item" checked off that's not going to stress me out. Original review below: This is my initial review - I am working with Justin Swegart. I made this appointment what feels like forever ago - and 1. he texted me he was on his way 2. arrived almost on the dot during the scheduled window (c'mon, we all know that's a rough arrival time when they have multiple clients, right?) For Justin: he was friendly, he was clear about the options, and communicated everything out as far as "what needs done," "what's in good shape," and "things to keep an eye on." He didn't push upselling, didn't push me to spend an extra $4k on work that wasn't necessary, he gave us all the options to make an informed decision. He explained the processes, the materials used, and didn't try to get overly technical or litter with terminology to make it seem fancier than it is. I felt more educated in just talking with him! So I've made my deposit with them (thanks to Justin). I'll update this as the contract moves forward!

We needed to have an older concrete stab patio stabilized and repaired. The entire experience with…read moreSmart Level was very professional and painless. From our interactions with Ty and Travis to get our project underway to completion of our project by Victor and DeAndre everyone was a pleasure to work with. Oh and can't forget to mention Sammie and Nancy who took care of payments and scheduling. It was a pleasure working with this team. I forgot to take before pictures but trust me when I tell you it is a dramatic improvement. Thank you all for making this a painless home project. Nora P

Nick and Luis super great job! Very professional crew. They…read moreshowed up on time, cleaned up afterwards really well. Worked in the rain and was able to complete the job in 6 hours.

This company is very poorly operated and organized. The seem to be operating out of an office in…read moreWorthington, but both times I was there it was empty and unlocked. One employee Brack is all I ever saw. They don't have a full understanding of the roofing process. I wouldn't trust your home to them!! I didn't have them do any work for me after meeting with them, seeing their location was empty and unstaffed. ​​​​​

In September we contacted Brown's Roofing to give us an estimate on repairing some broken rafters…read morein our main roof. We were in the process of selling our house and the home inspector had noted that there were some cracked or broken rafters that needed repaired. Visual inspection from the attic access only showed one obvious damaged board, one of the hip rafters. Dan told us that the entire roof sheathing needed to be torn off to repair the damaged rafters. He quoted us over $8000 for that and $30 a foot to repair broken rafters. Being that the only rafter that I was completely aware of was a hip rafter, I reluctantly signed off on the outrageous rafter repair price due to the labor involved in sistering or replacing a hip rafter. During this process Dan was one of the nicest people that I had ever met. He stated that they would only replace\repair what was necessary to pass inspection. Mid October his motley crew arrived and began removing the shingles and sheathing. The "foreman" never once came over and talked to me, I had to talk to him and ask him how things were going. I asked him to have them pull back insulation from the soffits while they had the roof off, which he promptly screamed up to his workers, to which one replied "nope we're not gonna do that." I observed them smoking above an open roof and tossing energy drink cans in the yard, not one iota of professionalism. After seeing an alarming amount of 2X6s being carried up on the roof, I asked the "foreman" how many feet they had used so far. He screamed back and forth with one of his workers, neither seemed to have an accurate answer, but finally agreed on something over 100 feet. I told him that I was going to need to talk to Dan due to what he was charging me per foot. I called Dan and left a message for him to call me. I had just stepped outside and my wife answered the phone. She asked if I could call him back to which he stated that it was after hours so it was now or not tonight. My wife brought the phone to me and to my surprise a man that had come across as salt of the earth was suddenly completely belligerent. He was yelling at me and telling me that I signed off on the contract. Apparently he had spoken with his "foreman" and they had come up with something like 170 feet so far. I advised him that I had signed off on that price due to the labor involved in repairing a hip rafter. Most of the rafters that they were "repairing" were common rafters, which they were sistering full length on both sides. He was charging me $360 for a $10 2x6 and the 10 minutes of labor to "repair" the damaged rafters. They finished the job the next day adding another 40 plus feet. The job that was quoted at just over $8,000 was now almost $15,000. Due to the fact that we were under contract trying to sell our house, we paid the bill to avoid him putting a contractor's lien on the property and making it impossible for us to sell.

I had spots in my roof repaired and had a new gutter installed. Everything looks great and they…read morewere very professional and easy to do business with. Highly recommend.

Extremely Disappointed - Unprofessional Workmanship and Poor Customer Experience…read more I rarely leave reviews, but my experience with Signature has been so frustrating that I feel compelled to share it. What should have been a straightforward countertop installation turned into a 7-week ordeal full of errors, delays, and subpar workmanship. From the very beginning, the quality of the installation was unacceptable. The seam on the island was sloppy and drew immediate attention, outlets didn't fit properly due to poor measurements, the sink alignment was off, and the caulking was carelessly applied. A Side splash was installed on a wall I never approved, and the company did come back to remove it, leaving me to pay my contractor to patch and fix the wall. Despite multiple visits to "fix" the issues, the repairs were never up to standard. The same seam was worked on several times and left looking dull and worn on either side. Instead of using new material, they repeatedly tried to salvage the damaged piece, even suggesting shaving off sections of the quartz -- hardly a professional solution. Communication was often kept professional with the operations manager, Tim, but came across as cold and short during the final visit, which only added to the frustration. After several follow-ups and ongoing dissatisfaction, they finally agreed to remake the island with a new slab. By that point, I had already lost nearly two months of use in my newly renovated kitchen. I expected a professional job and instead got a prolonged, stressful mess. I would not recommend Signature to anyone looking for quality work or good customer service. -- Kaleb S.

Alan and his team assisted in designing and installing my laundry cabinets in the Raleigh area. I…read moream thrilled with the outcome. It was well worth it! Thank you! Melissa

I called Buckeye Electric to come out and replace our slowly dying GFCIs in our kitchen and to…read moresplit out electric in my wife's (now) home office. We found that the original builders were doing shortcuts, etc that made this house just (barely) pass inspection. Now, my home office is on it's own circuit and my wife is on her own circuit. Our kitchen is back to working order! Edgar really did us a huge relief of mind for the work he did for us. You won't be sorry calling these guys!

Dan, the owner, was prompt and clearly explained the issue with my breaker panel. Friendly service,…read morefair prices, highly recommended.

This company came to give us a quote on cleaning the debris off of the roof and gutters. We hired…read morethem and they did an excellent job! I was surprised at how low the cost was for the thorough job that they did. They spent several hours on the roof cleaning and came back twice. I am more than happy with the service I received. And the price couldn't be beat!

Contacted this company through yelp. Heard back within 20 minutes of the inquiry. Mo responded and…read morefound him to be quite pleasant and cooperative by phone and in person. Wanted to see if there had been any hail damage to our home this spring. They set up an appointment which had to be delayed 24 hours because of an emergency where a tree had fallen through a roof. Didn't mind the delay clear prioritization, and therefore an emergent situation turned out to be some nail pops and loosening by two skylights quickly repaired that day by Mo and the owner for reasonable cost. Excellent experience.