This tour was great and the employees were fantastic. They made everything very easy and we're super good to work with. This was our first time to Hilo and we enjoyed every minute of it. The driver was very informative and gave us points of history from the locations of which we stopped. The candy shop stop was the absolute best. We had time to go downtown on our own and had lunch, which was fantastic. We caught the shuttle back at the drop off point and returned to the pier. The whole process was a breeze. Highly recommended ! read more

Daniel was our guide and he gave an amazing tour! If you are looking for a great tour book these guys.

This was a reasonable priced way to see the few attractions of Hilo. At the end of the tour, the bus drops you off at the farmers market in town which makes it a nice shopping spot you can purchase from locals. You can get on and off on any hoppa bus which come by every 20 minutes. Very convenient. Takes you to a couple of beaches too! Our driver was very informative about the island and Hilo itself. Highly recommend. read more

Amazing customer service. Our tour was given by Bulla and he had a wealth of information about the island. He was warm and welcoming and kind to the disabled. This was a wonderful experience. I recommend this business. All the drivers were very nice. read more

Well run tour. Guide took us to rainbow falls, Japanese gardens, candy store, and Hilo farmers' market. Everything was well paced. If my diet allowed, I would have bought a case of the shortbread cookies. Shakuah, our guide was knowledgeable and his delivery was filled with jokes and cute anecdotes. For $50, I could ride the regular 2 1/2 tour and then headed to the black sand beach. We chose to go to the farmers market in downtown Hilo. I have never seen so many types of produce. Beautiful fruits and vegetables right from the farms. This was the best way for two seniors to experience Hilo. read more

Quick tour and got to see a lot of the city. Would recommend booking this, plus it's cheap!

I went on the tour of Hilo that ended with dropping us in Hilo town with the option of hopping back on the bus to get dropped off at the cruise ship. Usually everything on other visits are fine but I can remember in October that a rude unfriendly driver on the way back to the ship from hilotown was grumpy and didn't even try to answer a question that my sister had. Thus is the reason for the 4 stars. The buses need to be cleaned a little more as well. read more

The handicapped bus was broken. Please get it fixed to make seeing you lovely island easier for people in wheelchairs

Great way to see Hilo in one day. We were on a cruise ship so we were very happy we could get a ride right from the port to where we picked up the bus. Loved all the stops - rainbow falls, big island candies, king Kamehameha statue, the Japanese garden and finally a chance to be dropped off near the farmers market which was only a few blocks from Pineapples- which was where our friends told us we had to get drinks. They were right, those friends. Our driver/guide was funny and knowledgeable. We had a wonderful day and this company helped make that day happen! It was very reasonably priced - I got the tickets online at the website. This tour beat anything our ship has to offer. read more

They recently went from around $20 to $42 in less than 5 years....That's a significant increase in price. Also they don't respond to emails so bother reaching out that way. I realize for me I'm cheaper just getting an Uber as I don't need a tour and don't want to go shopping. read more

Driver was rude. Stops not interesting and driver was argumentative with passengers as no one understood what he was explaining about a beach stop even after hearing from majority of people on the bus. One bus also ended up with broken AC. After having us waste time and swapping out bus the microphone on second bus did not work. Overall bad experience and monies should be reimbursed. read more

We used the hop on hop off bus while in Hilo and really enjoyed all the spots it takes you. The guides are knowledgeable and they escort you to a few places. I wish they gave more time at a few of the spots but overall the experience is worth the price. They take you to Rainbow Falls, King Kamehameha statue, Big Island candy factory, Liliʻuokalani Gardens, and drop you off for the farmers market downtown. read more

Had a super day with Uncle Shaka on the Hoppa on Hoppa off Bus in Hilo! Shaka was funny, entertaining, knowledgeable, and kind. Felt we got good value for our $45. We went to Rainbow Falls, King Kamehameha statue, the cookie/ candy store, and a lovely Japanese park. Afterwards we checked out the downtown Hilo area. Option also included a separate stop to 2 beaches if so inclined. Recommend the bus in hilo! read more

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AVOID IF YOU ARE ON THE CRUISE Our cruise didn't stop at the port and we didn't get a refund or even a partial one yet lots of other companies in the area do give refunds (without having to take out insurance) so much safer to use one of the other companies. read more

Great way to see Rainbow Falls and some of the town. The price is reasonable. They pick you up from the pier and take you to the home office to pay and get wristbands. They only operate on days cruise ships are in port. Some buses are open air, some are more like school buses. The guides/bus drivers are knowledgeable and friendly. It's not a long route/tour but just enough to sightsee and explore and possibly catch one of the free shuttles for shopping. read more

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The driver was very informative, and the bus came around enough for you to go to various activities along the route. I would highly recommend if you do not want to commit to any particular excursion. The area is a tourist hub for shopping and the beach. Beautiful scenery And everyone was helpful and friendly. I highly recommend if you don't want to do a lot of walking, but you want to see the sites. read more

The tour from the Hoppa-on-Hoppa-off was fabulous! They run an efficient operation. Picked us up and dropped us off at the pier. The driver was very knowledgeable and shared history of the Hawaii Islands. Took us to several key sites in Hilo--Rainbow Falls * Old Town Hilo * Hilo's Farmers Market * Big Island Candies * King Kamehameha Statue * Queen Liliuokalani Gardens. Much cheaper and a better tour than the one sold by the Cruiseline. Highly recommend! read more

Hoppa-on Hoppa-off Bus - Rainbow Falls - Tours Near Me

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Usually a great way to get around a town. We look for these wherever we travel. They are reasonably prices and will take you to all the most popular places where you can get off, enjoy the area, and get back on to continue all for one price. They run often and a very regular schedule which is usually about every 15 min. It's a bargain for $20. read more

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We had an amazing time! Jeanette was our tour guide and she was awesome! We saw so much and she was full of great information. Very friendly and worth the money. I'd book with them again, for sure! read more

Our experience was mixed and I would probably not recommend this tour with our guide. We found our way onto the bus easily from our cruise ship and were able to start the tour. The guide predominately talked about himself and his lineage rather than fully covering other topics of interest. After the second stop, static and random radio took over the speakers and it was quite annoying and dubbed 'technical difficulties'. Eventually, the guide turned off the speakers and we were left to look up info for the sights from our mobile phones. read more

Great service today while docked in Hilo on our Pride of America Norwegian Cruise line. A few steps from the ship and then to a shuttle bus to the main office to buy your ticket for the shuttle ride to 7 stops in Hilo. The cost for the ride is $20. You can stop and meander along each of the stops or just take the shuttle around the 7 stops for a 1 1/2 hour ride. It's best to stop and take a look around to enjoy yourself sightseeing and shopping. Being patient is the key to any traveling, especially here in the islands. The shuttles run every 20-30 minutes and with 8 shuttles operating, if one is full you can wait for the next one. If your impatient, you can stand holding the handrail until the next stop. Overall, the price was worth it along with the friendly staff. read more

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What a lifesaver. Having made a reservation for a tour at another location at the tune of $200 per person, we were bummed when it was cancelled as we pulled into Hilo. We didn't have plans but was still wanted to see what the big island had to offer. After passing a few road side offers for sketchy vans, we stumbled upon hoppa on hoppa off. Located to your left as you get out of the pier off of the cruise shift. They offered two tours. The local on and off as well as a volcano tour. We got both. The local tour was quite reasonable at only $20. They took you to the local shopping / farmers market, Japanese gardens, the king Kamehameha statute, Richardson black sand beach with sea turtles, chocolate factory, and rainbow falls.You can get on and off at any of the stops with the shuttle running every 20 minutes or so. The second volcano tour for $65 or $75 for both tours. We were in a mini bus with about 15 people and went to the Volcano national park. This part of the tour consisted of stops at the Thurston lava tube, Lua Manu - lava field, Richardson Black sand beach, the Jagger museum and associated crater. On the way, we stopped at the macadamia nut factory where we were able to get lunch. We were able to walk through the lava tube. About a 10-15 minute walk in the dark and damp. Our tour guide called ahead and rearranged our schedule to make sure we were able to see the sea turtles at the black sand beach. The most amazing part of the tour was the walk through the lava field. While many of the tour guides from other busses sat waiting near their busses, our tool is on a narrorated tour of the lava rocks. He walked with us, discussed the history, local vegetation, and different aspects of the formation. Our tour guide, Gene, went above and beyond what was expected. We had extra time on the way back and we stopped at an orchid farm. Afterward, we were taken back to our cruise ship. I highly recommend this tour to anyone stopping in Hilo. We were able to see everything we wanted for a reasonable price. read more

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What a mess! Only one person checking in customers and taking their money should have been the first sign, but then the buses were so full that only a handful of people could get on at each stop. We heard from other passengers the next day that there was a lot of tension and people were pushing to get onto the bus as our deadline approached, with some waiting more than an hour before a bus with standing room came along. Add to it that we only saw 4 stops and a lot of vacant and run down parts of town, and I left disappointed! I would have been happy to pay the $20/person for a tour of Hilo even, but this was not a tour that highlighted the beauty of the city at all - in fact not sure I would return to Hilo after seeing it from this bus drive around!!! read more

I'm a huge fan of the hop on and hop off experiences. This one delivered as well for the whole family. It's $20 a person for the whole day and quite frankly I don't think can be beat. We got to hear some of the history that would otherwise be missed taking a more commercialized tour, which was worth the price alone. We got everywhere we wanted to go, and that includes the famous black sand beach and taking a nice dip in the ocean. I'd highly recommend this for families. They have plenty of shuttles running and we never waited more that 5-10 minutes to board for the next adventure. read more

Had a great day using Hoppa On Hoppa Off with bus driver and tour guide Aaron. Traveled to Hawaii Volcano Park where Kilauea was erupting. He have us the opportunity to go to the rim of the volcano where other tour busses didn't. He was very informative and well spoken and well versed in the island history. I highly recommend!!! read more

A very affordable way around Hilo! It stopped at black sand beaches, waterfalls, and other tourist attractions all around Hilo. For $20 a person, we were given all day passes. We were able to enjoy the oriental garden and coconut island and catch a bus after. There are 5 buses that go around all the time so the waiting time isn't usually bad. Once in a while you will see two buses close together and then have to wait a while until the next. Typically 20-30 minutes apart. Glad we didn't book a shore excursion on the cruise ship and pay $100 a person for the same thing! Love the flexibility of Hoppa On Hoppa Off. read more

Hoppa-on Hoppa-off Bus - Tours Near Me

Very good, professional. Our tour guide knew the area I think her name was Bonnie. We did a stop at Rainbow falls and downtown, gardens, Banyan street/River. She was very informative and answered questions well. Overall a great experience. $20 day pass and you can hop on and hop off all around town. Shuttles are 20-30mins apart if you do choose to get off at one of the spots to stay longer. I would say more refreshments/ lights snacks in the store would of been a great addition :) Kimo who took us on the National Park tour was amazing!!! very professional, funny and always was very fun!! he kept our tour on track and went above and beyond our expectations on this cruise. We saw lava tubes, craters, the nut factory and steam vents and more. Well worth the $k65 (Combo with tour above) Kimo is your man if you want this tour. our group was 4 people so very intimate but we all enjoyed our selves read more

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Great Tour, we did this spur of the moment with them and was well worth it. Cousin Eddie was very entertaining and a great guide.

Do this! We were trying to decide what to do and how to get there with our one day in Hilo. They are 2 blocks from the cruise port, easy to buy tickets and stop at all the highlights of Hilo and have another bus that goes the opposite direction to the beach for the same ticket price. The guides were polite, professional and I learned a lot. You can't see everything in one day but it gave us an idea on what to do next time. My favorite was Rainbow Falls. This company seems very well run from my first experience. read more

Don't pay the big fees that the cruise ship charge for excursions. $20.00 a person and you are taken to all the spots. Bus every 15 min. Drivers very informative as well read more

This was a great relaxing way to see some of the sights of Hilo. The building is extremely close to the pier, the employees were friendly, the tour bus drivers gave good information and we never had to wait very long for a bus. They do run 2 tour bus loops (which I didn't know beforehand) so we did Rainbow Falls, Big Island Candies & the Japanese Garden/Coconut Island in the morning, got lunch back on the cruise ship (NCL Pride of America) and then headed back out to go to the 2 beaches (Richardson's & Carlsmith) in the afternoon. We got to see some turtles at Richardson's & then got to swim with turtles at Carlsmith so it was a great time. read more

Only way to see the big isle on Hilo side. Came in on cruise ship (crown princess) and got to see everything close by and learn about the island while doing so. Good job Jay and family read more

Excellent service and good sight seeing. Took the Volcanos national park tour and thoroughly enjoyed it. Our guide Bonnie was very patient and really showed us a good time. Highly recommend them for your day tours in Hilo. read more

The staff were all super friendly and made everything easy. They all gave us helpful info and history during the drive. This was a great and inexpensive way to see a bit of downtown, a waterfall and the beaches. So quick and easy to get to Richardson and Carlsmith parks if you want to swim or snorkel. There were large turtles sunning themselves on the rocks. Worth the $20. read more

Great way to see the sites of Hilo. The people who operate this business are so nice and accommodating. I missed placed my glasses and they had their driver check the van. Luckily for me I eventually found the glasses, but they were willingly to do what they could to help. Thank you and aloha. Until we meet again read more

I took the Hoppa-on Hoppa-off Bus in Hilo, HI on 12/12/2014. I was the 1st time that I've used the Hoppa-on Hoppa-off Bus but it was my 3rd time in Hilo (2010 & 2011). It was great. For just $15.00 I was able to travel around Hilo all day. It makes 7 stops including Rainbow Falls. Dwaine of Hilo was a great driver with an even better name (ha! ha!). read more

This tour was not professional at all. They told us in the beginning that they will make stops at particular areas then changed it. We went in the escorted tour of volcano and it was also unplanned. The tour guide on the bus was absolutely inexperienced. He first said that he was born and raised in the island and then flat out said I dont know much about the history or the importance of any of the "stuff" we are asking about...its better to just rent a taxi and ask them to show you around rather than paying for this tour.. It was just a bus ride on the island for us read more

Best deal in Hilo to get around town and see the sights, very affordable. They don't gouge you as the larger tour companies do. Nice courteous drivers. read more

We were very pleased with the service and flexibility of the drivers. They were very knowledgeable and friendly and went out of their way to get us where we wanted to be. ... we'll use this service in Kona too. read more