November 27-28, 2023 Look no further for all of your chimney…read moreand masonry needs. Igor and his crew are extremely knowledgeable and SO incredibly hardworking. We just purchased our home and our chimney was a complete disaster and needed to be partially rebuilt among other things. Igor and his team were in and out within 2 Days and we now have a gorgeous and safe chimney! Igor was great at communicating and explaining everything that was going on, as well as finding solutions when small things came up. We are so grateful and will recommend them to anyone! Well worth the cost for the incredible quality of work! Thanks again Family Chimney Repair! *edited review to add finished photos

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

I called Matchbox Chimney sweeps in January 2026. Our chimneys spark cap was full of soot- so smoke…read morewas seeping into the house, through the 30'+ long pipe( inside our house w/vaulted ceilings) for our freestanding wood stove. Garren is the owner and only chimney /stove worker, his wife answers the phone and sets appointments. They were both professional, very knowledgeable, friendly/pleasant to work with, answered all my questions, and showed up the next day - after calling just before closing the day before. Our clogged cap came about because the previous chimney co. I hired- just sent a wire brush up the pipe in our house and called it Good. I had questioned them at the time how could they reach that high and really get the cap clean , he said they do it all the time : ( Garren did it right, and climbed on our steep roof, and even brought the cap down to give it a good scrub.... Too many fly by night companies who are in it for the volume and money to be made....This family company is the real deal, and I feel are very trustworthy, honest, and reasonable. I will only call Matchbox in the future to help with our woodstove needs. Hiring Matchbox Chimney Sweeps, was a Great experience and made 2 senior citizens very happy to have our fire back. JD Brush Prairie WA

Had our duplex inspected today. Garren was very knowledgable about it's condition and even the…read moreconstruction. Ours was built before 1970s so its without the extra chimney tile liner. He gave us ideas and several options if we use it, and most importantly how to enjoy our specific type of fireplaces. Overall 5 star review to keep us safe in our house. Knowledgeable and super nice and the bonus is he has special chimney credentials so we KNOW he is a legit pro! Highly recommend this business to anyone needing any chimney cleanings or inspections! Thanks Matchbox!

The form used by Kurtis would not print. It also needs explanation to understand what needs to be…read moredone. It is useless to the consumer. It took days for him to make printable and send it to my email. The bill for the inspection was $475 and when I asked what should be done I was told I would need another inspection. Costing $900. What Kurtis called a level 2 inspection. His advice was to tear down the chimney and rebuild because it had been painted. I called out three other companies who said clean it, rebuild the crown, put new caps and it will be fully functional. I would never use this company.

Adam's chimney does amazing work. We had an old fireplace that didn't draft at all so we couldn't…read moreuse it. They replaced the liner and put a new cap on and now we can have a fire anytime. We are so glad we found this company and felt like they went out of their way to make sure we had a safe properly working fireplace.

Great chimney cleaning job that was reasonably priced. Very personable and explained everything.read more

Corey has done a lot of work for our family. He totally restored the old chimney and installed a…read morefireplace insert in our home. We are very pleased as this is our main heat source. Corey was such a pleasure to deal with and did a spectacular job! We would highly recommend Three Rivers Chimney!!

When we bought our new house, we quickly discovered there was a small leak coming from under the…read moregas fireplace. We obviously turned the gas off to it, but then we were in a new area with no idea who we could get to fix it. I'm so glad that I found Sure Flame online because not only were they willing to come out to our rural home, but Elijah also spent over 4 hours troubleshooting, tweaking, and cleaning up the fireplace as he ruled out all of the least expensive repairs. While we did end up having to replace an expensive part, I trusted that it was actually necessary because he really did try everything else first! In addition, It's apparently part of a regular service call for them to clean up the fireplace, wipe down the glass, and even spray the interior with fresh heat-safe paint, so our fireplace even LOOKS almost new again! So excited to have a fireplace we'll get to enjoy as the temperatures drop at our new home and I'll definitely be using Sure Flame for their annual service check-up too!

excellent service for my gas fireplace. Jacob was on time and very profess. We will use this…read morecompany every year.

I would not hire this business. They came out to my neighbor's house and parked in front of my…read moredriveway for almost half an hour. I went out and asked the passenger to move the vehicle from in front of my driveway and he said the boss would be out in a few minutes. I told him there was no reason to be parked in front of my driveway at all (there was plenty of legal parking available on the street). He replied that there's always one. Maybe that's because they have a pattern of disrespectful parking. There is a photo of them taking up more than one parking spot in a parking lot. A company that doesn't respect others doesn't deserve my business. Do they deserve yours?

I scheduled them to clean my fireplace chimney. I was clear I had one fireplace and one with an…read moreinsert. When they came out they said they did not have time to clean the one with an insert and would need to schedule. After several calls I spoke with someone. They said they verified the information they had was correct and did not know why the crew did not have time to finish the job. They said they would re-schedule and call back. I did receive a call but was on the phone and could not answer it. I have called a total of 10 times today and no answer. I left messages and calls have not been returned. I was also told I would receive a confirmation email. No email has been received. I would like them to complete the work but may need to contact another company.

Extremely high priced for what they offer. Plus, they offer…read morea rather pushy sales pitch, too. I was not pleased with the salesperson. I found myself asking a lot of questions; he should have been telling me in his presentation about his company and the product they offered. Had no idea why he could ask that kind of money for a job that small.

I just had my chimney completely redone/restored as a result of an inspection I had to have to buy…read moremy house. I contracted Chimcare to do the inspection/estimate and to do the work required. The cost was a little much but I was able to add it on to my home loan. The high-ish cost is the only reason this review isn't five stars. The couple that came and did the work were really good. They got everything done in less time than I was expecting and the did a great job. They turned my fireplace and chimney from falling apart/inoperable to perfect condition in two days. I'm VERY satisfied!! Would call again.

I requested service on my Chimney and dryer vents. Charlie and his son did a great job. They also…read morecleaned my kitchen stove vent which was terribly filthy. They were prompt, reasonably priced, courteous, and thorough. i recommend them highly.

We called Charlie out to inspect our chimney to see if we could section it off in order to do some…read morehome renovations. When we scheduled the appointment all he did was ask for our address and we coordinated a time and date for the appointment. When he arrived at hour home, he moved the screen away from our fireplace and used a flashlight to look up into the chimney. Immediately he identified a coil/vent and stated that we can't section off the chimney because likely that was the exhaust to our water heater and/or furnace. He went outside, looked up at the chimney and opined that was in fact what it was. Throughout this 15-20 minute exchange he spent the majority of the time talking about random facts about himself ie, when he purchased his home, for how much, the interest rate etc. We were polite and listened to him speak, waiting for a break so that we could walk him out. When we walked him out he turned and said, normally I charge $150.00 for an inspection, how does $80.00 sound? I was dumbstruck. At no point were we ever told about a service fee and no inspection was completed. We paid him the $80.00 and it hasn't sat right with us since. We feel taken advantage of and duped. We get quotes all the time and have never been charged, as its simply the cost of doing business; quoting jobs for potential work. The best part, he commuted less than a mile from his home to ours. We are very disheartened by this experience and hope that this doesn't happen to others.

I have paid Justin and Jennifer L $1747. 51 on November 16th for parts and labor! I was told the…read moreparts would take around 10 days to arrive due to Thanksgiving being so close; both, Justin and Jennifer L assured me that in spite of scheduling difficulties and family issues, Justin would be able to get the fireplace fixed no later than the 10th due to scheduling overlap, and family difficulties. I agreed to that, however on the December 11th Jennifer L sent me a text stating that Justin booked a four day job without consulting her, but he would fit me in during the next day or so no matter what. Yet, here we are, December 19th,and I am being ghosted due to a text I sent to Jennifer L telling her that unless my fireplace place is fixed by end of day on Friday the 13th I expected to receive a full refund. Her response was: "that is fair", however, meanwhile I am out almost $1800 dollars and still have a broken fireplace. DO NOT hire these people because their business practices are shady at best!

I would not recommend this company. I rarely post reviews and I have to do this to help others…read morelearn about them and avoid if possible. They were nice and prompt for the initial inspection request and suggested replacement of parts and I paid 400$. They said the parts would arrive in 3-4 business days and after that payment they went dark and not responding to texts or calls. They say they will call and schedule but they never do. I lost money and didn't get the fireplace fixed .