When we bought our new house, we quickly discovered there was a small leak coming from under the…read moregas fireplace. We obviously turned the gas off to it, but then we were in a new area with no idea who we could get to fix it. I'm so glad that I found Sure Flame online because not only were they willing to come out to our rural home, but Elijah also spent over 4 hours troubleshooting, tweaking, and cleaning up the fireplace as he ruled out all of the least expensive repairs. While we did end up having to replace an expensive part, I trusted that it was actually necessary because he really did try everything else first! In addition, It's apparently part of a regular service call for them to clean up the fireplace, wipe down the glass, and even spray the interior with fresh heat-safe paint, so our fireplace even LOOKS almost new again! So excited to have a fireplace we'll get to enjoy as the temperatures drop at our new home and I'll definitely be using Sure Flame for their annual service check-up too!

excellent service for my gas fireplace. Jacob was on time and very profess. We will use this…read morecompany every year.

Super nice workers and office/admin staff. Very helpful and happy to explain pros/cons of different…read moreoptions. Honest. Rapid response to service request and transparent about costs. Excellent service at a reasonable cost.

If you have a 1895 house like I do, you may not like the news that the old chimney needs to be…read moredecommissioned and/or rebuilt. I got that news, but coming from Mike, who was thoughtful and thorough I definitely felt like I was in good hands with a trustworthy company. I had two chimney projects completed on the house a full decommission and a new hot water heater chimney. Duck worked carefully, quickly and honestly. He communicated regularly, and did great work. Thanks!! My old house needed a special touch on the demolition at the roof line and I couldn't be more pleased. Yes, a higher bid than another, but this is a great positive example of "you get what you pay for!" Excellent, professional work, completed on time. Duck left no trace. Thanks Mike for your honesty and Duck for your professional craftsmanship.

The form used by Kurtis would not print. It also needs explanation to understand what needs to be…read moredone. It is useless to the consumer. It took days for him to make printable and send it to my email. The bill for the inspection was $475 and when I asked what should be done I was told I would need another inspection. Costing $900. What Kurtis called a level 2 inspection. His advice was to tear down the chimney and rebuild because it had been painted. I called out three other companies who said clean it, rebuild the crown, put new caps and it will be fully functional. I would never use this company.

Adam's chimney does amazing work. We had an old fireplace that didn't draft at all so we couldn't…read moreuse it. They replaced the liner and put a new cap on and now we can have a fire anytime. We are so glad we found this company and felt like they went out of their way to make sure we had a safe properly working fireplace.

We had Haven Pool and Spa replace the liner on our above ground pool. We bought the pool during the…read morepandemic and the company insisted we would easily be able to install the liner ourselves. This was not true and although we were able to install it ourselves it was not perfect and we had to replace the liner within a one year. We installed it ourselves again and it leaked around the skimmer until the end of last summer when thoughts of just taking the pool down (due having to refill the pool daily) entered our minds. Our skills were obviously not up to par in pool liner installation so in March of this year we decided to inquire about getting some help from Haven Pool and Spa. We are so pleased this is what we did. Admittedly, we were taken aback at the price of buying a liner and getting it installed as it was as much as we paid for the pool. However, knowing that it took us days to do it ourselves (and it was not done correctly in the end), forced us to make the decision to have the professionals do it for us. Boy, did it make a difference and we truly wish this is the way we would have done it in 2020. I can tell our pool will last many years now and we will not have to continually worry about leaking and other issues. Use the professionals at Haven Pool and Spa! Thank you to this company and I am headed to the pool right now! Happy Summer!

Bobby helped us so much get our pool in top shape. We appreciate his knowledge, experience and…read moregreat customer service. Highly recommend.

For anyone needing service on their pellet stove, I have a great recommendation! Call Rob & Heather…read morePorter at (360) 869-6630. At some point I was waiting for some kind of upsell or manipulation to get me to sign up for regular maintenance. At no time did Rob do this. He's an old school businessman, something you'd see back in the 50's. He practically trained to maintain my fireplace, but I'll still call for the annual check up. Rob also edified me on pellet brands. Being a skeptic, I tried about 5 different brands and sure enough, he was dead right on the Packsaddle brand. Even though it was twice as much as the cheapest brand i won't use anything else now. With Rob's fine tuning my old Whitfield is producing three times the amount of heat now. I'm going to be saving some money on pellets! HIGHLY RECCOMEND!

We called to have our fireplace looked at because it would not turn on. Upon arrival, the tech…read moregreeted me with a smile. My dog barks a lot when we get strangers, and the tech offered, with my permission, to feed my dog liver treats he made. He was so good with my dog. When we went to the fireplace, he explained what he was doing step by step. I was so impressed with his professionalism and knowledge. He got my fireplace working again and taught me how to look for the most common problems and how to fix them myself. I recommend hiring this firm if you need fireplace services.

They live up to their name. Family owned business with a professional and personable expert. On…read moretime, informative, and reasonably priced. Highly recommend this company.

Cord provided excellent service to my family's gas fireplace. I am home sitting for them and while…read moregone their fireplace stopped working. Cord went out of his way during his busy day to add us in and get it fixed. We are so grateful and he did a great job, disassembling, cleaning fixing, and reassembling the fireplace. He left the job without a mess, and was efficient in his work.

If you're considering Alliance, don't…read more Roughly a year or so ago I hired them due to a leak coming from my chimney. After their inspection it was determine the flashing was in poor condition and needed to be replaced. This was done. About a month or two later the leak returned and some additional work on the flashing performed. Cut to earlier this year and the leak once again returned. Having lost faith in Alliance I went with another PDX-based fireplace and chimney company. On inspection they immediately asked who had done the work being going over how it was some of the worst, most incompetent/novice work they'd seen, went over the issues, and provided a quote for new flashing. Once work started and the Alliance flashing was removed it was then brought to my attention that not only was the flashing problematic but that the brickwork underneath it was eroded, quite noticeably so. While not Alliance's fault, this was called out as a contributing factor to the leak and should have called out when the original flashing was removed. Should have. They never brought it to my attention. Separate from work performed, Justin was pretty sloppy with communication and paperwork, as it would sometimes require 2 or 3 voicemails before I would hear back from him, as I'd notice issues with the quotes, and as I received calls from him from a few different phone numbers. There was also a tarp left wrapped around the chimney for a few weeks that he had no clue about. In summary: don't walk, run away. Between sloppy admin skills, bad communication, poor quality of work, and the willingness to do the bare minimum while covering up larger issues, I can't in good faith suggest Justin or his "team" to anyone.

I moved into a place with a fireplace and chimney, so I hired this business through Yelp Projects…read morefor cleaning and inspection services. They were responsive, arrived on time, and appeared knowledgeable. However, I'm deducting stars because I wasn't fully convinced about the thoroughness of their inspection and the value. For example, they didn't check whether the gas fireplace was working and mentioned that the fireplace was clean enough, which resulted in the entire visit--greeting, inspecting, cleaning, and leaving--taking less than 20 minutes. Despite this, I was charged the full flat fee. While I understand it was their busy season, I expected a more detailed inspection for the price. Overall, the experience was okay, but I wouldn't recommend them for anyone seeking an in-depth evaluation of their fireplace or chimney.

Andrew is an honest HVAC technician and standup human being. I worked in HVAC wholesale for a few…read moreyears and got to know the majority of companies in the area. There are only a handful you can trust, Andrew being one of them. Whether you're doing a new instal or need a repair, you owe it to yourself to get a quote from him. That is if he has any availability haha. I had an issue last year with my A/C. Had a company come out right away and the tech tried to sell me on something that I didn't even need. Finally was able to get AC NW out , and the rest is history. Andrew was able to fix it, without over charging me or upselling me on things I do not need. He's a dying breed in the trades industry. Worth every penny!

I was impressed with Andrew from the first contact through the completion of the unit installation…read more He is very knowledgeable about the mini split we went with; the things he told me were totally in line with the information I read online. My dad ran his own construction firm for years and is a very honest guy. Talking with Andrew reminded me very much of talking with my dad about how to proceed with various projects around my home. He was competitive with the price, and I think it was very fair. I will have him out at servicing time, or if repairs do come up. He is not the biggest company out there, but he is the best. Doing business the way it used to be gives you the information to decide. I knew everything was going to go 100% issue free. From my first contact with him would recommend him to friends and family.

Ugh. I really wanted to like Chuck's. I had them come out and service my gas fireplace as it was…read morenot coming on. The technician came out and did a winter service for the fireplace, which is not what I asked for. He did get the unit working and left after collection $200+. Within in two weeks, the fireplace was not working again. I called Chuck's back and they stated that since I had winter service, I'd have to pay for a full service call for them to look at it again. I explained that winter service was not what I originally needed, as my fireplace wasn't working. I went ahead and scheduled them to come out. We set a date and time and they never showed back up. I'd recommend finding another fireplace service company.

Braden is absolutely amazing! Best HVAC person in the PDX and Metro area! We didn't have heat at…read moreour office. Braden came out right away and found we had multiple broken lines to our mini split ,as well as a poorly based heating unit from a different contractor. While getting some parts, he tore his achilles tendon and needed immediate surgery. He messaged right away letting us know the circumstances. Few days later he was back out on the site in crunches and fixed the heater!! He even stopped by a day after to double check everything was still working properly. A true professional through and through! I highly recommend him to anyone.

I've used K & B Stove cleaning for many years! Blake goes above and beyond every year to keep my…read morestove running cleanly and efficiently! He's very professional and never leaves a mess! His #1 quality, he loves dogs!! He has seen me thru Cupcake, Lindor, Kitten and now Ember!! Dogs know quality people!! ‍

We were in need of a technician to service and professionally clean our pellet stove due to…read moreinconsistent performance. We found K&B on line and gave Blake a call describing our issues with our stove and were assured our problems would be taken care off. Blake arrived on time and went right to work servicing our stove addressing our known issues and also identifying an issue with our igniter we were unaware of. When all was said and done our stove both looks and performs like new again. We couldn't be happier. We enthusiastically endorse and recommend K&B to any and all who may need a pellet stove serviced.