The form used by Kurtis would not print. It also needs explanation to understand what needs to be done. It is useless to the consumer. It took days for him to make printable and send it to my email. The bill for the inspection was $475 and when I asked what should be done I was told I would need another inspection. Costing $900. What Kurtis called a level 2 inspection. His advice was to tear down the chimney and rebuild because it had been painted. I called out three other companies who said clean it, rebuild the crown, put new caps and it will be fully functional. I would never use this company. read more

Adam's chimney does amazing work. We had an old fireplace that didn't draft at all so we couldn't use it. They replaced the liner and put a new cap on and now we can have a fire anytime. We are so glad we found this company and felt like they went out of their way to make sure we had a safe properly working fireplace. read more

After inspecting another companies shoddy workmanship I called,but they would not come out for about a month even after I explained I was having major surgery soon. Called Adam's and the owner came out within a few days and confirmed my suspicions about the poor workmanship. Fixed the chimney to get me through until I can get it re flashed correctly. Very informative and seems to care about doing quality work. read more

An opinion for you to consider: Pricing - Not the most expensive and not the cheapest. 50% deposit required for over a month in advance of the actual work...the reason was to secure materials I was told. 50% deposit is way too much...which is likely due to them being a small family owned business. Larger companies do not have such large deposits. Keep this in mind because the deposit was non refundable...what a joke. Customer Service - Was pleasant on the phone, however make sure to document and take pictures before, during, and after the process to protect yourself and your property. I have to agree with other reviewers...the responsiveness was lacking on their part. Multiple red flags with regards what was said on the phone or in person versus the contract. Example, quoted a specific price for a specific add on item. I double checked with the owner multiple times to confirm the price however it was double on the final bill. When I inquired as to the price difference, as I told our company would never quote you such a low price. Really? Because you to me in person...to my face! The Actual Work - Professional, however they failed to inform the property owner on numerous aspects that would be utilized in the process which caused multiple issues inside and outside the building in question. Overall does the chimney look good...sure. Did they fully clean up after themselves...they tried...but no. When I pointed several things out and provided evidence of the issues I was essentially dismissed. Payment - 3% fee for credit credits, however it mysteriously went up to 4%. When I pointed it out, the surcharge was reduced back to 3%. Again not a huge issue however if I didn't point that out i would have paid more. Again just an opinion. As with any company, be careful. read more

I had hi hope with some of there positive reviews but my experience is totally opposite. They try several time to upsell you. They didn't do a very good cleaning job. They didn't have a list of instructions of what to do or not to do before their arrival. Consequently they had to return at a later date. They want to charge for a return trip that was their negligence. read more

If you need anything for your chimney, whether it is a simple cleaning or a full rebuild, call Adams Chimney Specialist! We needed our crumbling chimney rebuilt, and we had a heck of a time finding someone. Many wouldn't call back (hey, I have thousands of dollars to give you, so maybe you would want call me back), or they WAY overcharged, or they were chimney sweeps but not qualified masons even though they acted like they were. We needed real chimney masons that provided a quality product at a fair price. When the Adams crew came out I immediately got a great vibe from them. They are a family business, and they were polite, honest, and willing to answer all of our questions. We decided to go with Adams. The experience was fantastic! They were right on time and got to work. Their crew members were professional, kept everything clean, and they were efficient. They were even done a day early (3 days instead of the projected 4 days). My new chimney looks fantastic and I have no doubt it will last for decades. I will absolutely never choose any other chimney service again. read more

Don't recommend them. Poor communication, incorrect information, and high prices are in my opinion the reasons you shouldn't do business with them. read more

I can't recommend Adams enough. Kurtis and Heather bailed me out big time recently, capping off an open chimney that squirrels were running into. Their response time was excellent, their prices were great (I also had them replace some flashing), and they kept finding ways to make the job LESS expensive. Their craftsmanship was top notch, as well. I highly recommend them. read more

Kurtis and Heather and the rest of the Adams Chimney team became VERY well known to us, as the job we hired them for was quite extensive and time-consuming. Over a three month period, they tore down and rebuilt our entire chimney, and repaired and rebuilt pieces of two fireplaces that had been neglected over the years. Despite being the most expensive of the three bids that we received, their bid was also the most detail-oriented and they took the time to explain each of those details, often answering our same questions multiple times. I never felt like they were over-charging us for anything, or offering us something that we didn't need. They consistently did professional and exquisite work, and the end product is beautiful! We will definitely use them in the future for any additional work as we have found them to be a trustworthy company. read more

Kurtis and Heather are awesome. They took the time to explain and educate us about our chimney and fireplace and their site is informative too. Kurtis was professional, prompt, thorough and reasonably priced. We will absolutely be calling them again in the future. We appreciate them. read more

Curtis was fantastic. Our project ended up being a bit more detailed and complicated than we expected, but kurtis never pushed or pressured, just gave us the facts on what we needed and let us make our choices. He was such a cool, easy guy to work with. I trusted him in my home when I was out of town, he even worked with another contractor we had in our house (our contractor, not his) who was a total idiot but kurtis coordinated with him to get our job done. He truly wanted to do what was right for us and our home, he gained a customer for life. Thanks kurtis! read more

Wow!! I called 3-5 chimney companies that service the Vancouver area and this company was the only company to return my calls and I couldn't be happier. Kurtis came out to just inspect our chimney, and possibly do a sweep, if needed as to not provide a service that wasn't necessary. He did exactly that! We found out about a much larger issue but still had a positive experience. We will continue to use, trust and recommend this company. read more

Kurtis and Heather and their crew are simply awesome. Our steep, very high roof is a nightmare to work on. They handled it easily, and replaced our horrible old brick chimney with a beautifully crafted new brick beauty. THEN, they discovered a massive squirrel nest blocking our chimney flue and liner. Aack! What a mess! The old nest was about 8' of compacted leaves, sticks and pine cones. The clog was difficult to access in our 115-year-old 3-story home, but they persisted and used a variety of techniques to solve the issue. All the while, clean up, communication and customer service was beyond compare. I highly recommend Adams Chimney Specialists for any chimney work, large or small. read more

terrible customer phone customer service. I called to make an appt to have my chimney inspected and the lady on the phone was really unprofessional and seemed very distracted. I could hear all kinds of talking in the background and she kept muttering to people around her while trying to do business with me. It made me feel really unacknowledged and not listened to. Her communication was poor and while she was looking for her schedule, she was just silent and it was really difficult to tell what was i supposed to be doing, if she needed more info ect as she gave me little direction or mention that she was looking thru her schedule. I finally asked "are you still there" and she replied after a moment.. "oh yes, i am looking at our schedule"... Totally irritating. This is not how you handle phone service as there was no "place on hold mute or conversation directing the conversation. It was really frustrating. When we scheduled finally she mentioned the day and time, which was "Wed 9am"... being that i was calling Tuesday I took the morning off the next day from work and waited for 9 am... no one showed. I called back and the same distracted lady answered and proceeded to tell me she had me down for next Wed and was apologetic but assumed I must have written id down wrong. However had she actually been paying attention during my initial call she would have communicated properly and more professionally and i would have not wasted my time. I did not write it down wrong. I canceled my "next wed" appt and will do business elsewhere. read more

Kurtis was very professional, on time, seemed experienced, and offered a lot of good do's and don'ts. I've been looking for a long term chimney guy and I think I found one. The price was fare and he seemed to be more concerned about maintaining routine clientele verses over inflating prices on labor and parts. That's what a small business is suppose to do. In addition, he was very insightful as to what repairs I needed now and what could wait. He also pointed out what parts I truly needed to replace verses trying to repair. His pricing seemed to be competitive. Great job and Thanks bunches! read more

New to being a homeowner. They were amazing returned my calls immediately and was flexible with my schedule to come out and take a look at my fireplace. Great people and will be using them in my future needs. They were both very honest and didn't give me a run for my money. They seemed only interested in taking care of their customers. They were on time and answered all of my questions and also have a amazing website with many resources to answers all you questions. I would highly recommend them to anyone I know. read more

I can only repeat what the others have said - professional, friendly, and Kurtis did a great job getting our fireplace/chimney clean.

I can't comment on the quality of their service because they never bothered to return my call about setting up an appointment.

What could I say I was impressed with a great and quick cleaning job Kurtis and Heather did. Right from the start I knew it was going to be a great experience just from our first conversation I had with Kurtis he asked me if there was a shorter way to get to the chimney, that right there tell me they're a professional at what they do I'm glad we called and you should too read more

No need to look any further--Adams Chimney Specialist provides excellent service at a fair price. Rebuilt my chimney above the roofline and redid all the lower mortar joints. Gave me a detailed bid and kept me apprised of the situation as they proceeded. Even went to Chehalis to get bricks that matched my old ones! Looks like the original chimney--excellent job matching the brick pattern and mortar. Kurtis knows his stuff, and Heather is a real artist-- Watching her smooth the mortar joints was a pleasure. They worked long hours for two weeks straight--three to four people day after day in the pouring rain. Also cleaned up well when they were finished, including washing my neighbor's windows! All of the neighbors and the mailman were impressed by the job they did. Have had bad luck with contractors in the past, but finally hit the jackpot with these guys. read more

Heather and Kurtis were very friendly. Easy to schedule, fast and efficient, and did not leave a speck of dust in the house. I will be using them again and will be recommending them to friends. read more

Kurtis and Heather were efficient, quick and reasonably priced, and they were able to fit me into their schedule. Professional, they protected my floors and cleaned up well after they completed the job. Highly recommend! read more

Kurtis did an amazing job! Does what he says he's going to do. Communicates VERY well. Follows up and his work was very detailed!! Id Highly recommend him to anyone wanting an outstanding job! read more

This was the first time using them...glad we did!! Very professional on time and friendly. They went above and beyond our previous chimney sweep did. read more