I would not hire this business. They came out to my neighbor's house and parked in front of my…read moredriveway for almost half an hour. I went out and asked the passenger to move the vehicle from in front of my driveway and he said the boss would be out in a few minutes. I told him there was no reason to be parked in front of my driveway at all (there was plenty of legal parking available on the street). He replied that there's always one. Maybe that's because they have a pattern of disrespectful parking. There is a photo of them taking up more than one parking spot in a parking lot. A company that doesn't respect others doesn't deserve my business. Do they deserve yours?

I scheduled them to clean my fireplace chimney. I was clear I had one fireplace and one with an…read moreinsert. When they came out they said they did not have time to clean the one with an insert and would need to schedule. After several calls I spoke with someone. They said they verified the information they had was correct and did not know why the crew did not have time to finish the job. They said they would re-schedule and call back. I did receive a call but was on the phone and could not answer it. I have called a total of 10 times today and no answer. I left messages and calls have not been returned. I was also told I would receive a confirmation email. No email has been received. I would like them to complete the work but may need to contact another company.

Frank was very professional, knowledgeable, and courteous. He evaluated our chimney and made the…read morechanges needed for safety. Highly recommend.

Frank came over to reinstall my chimney cap that had blown off in a windstorm. He tightened our…read moreother ones too, and took a look to make sure no animals had nested etc. He charged a very reasonable rate, came out on the same day, and was super kind! Highly recommend!

Super nice workers and office/admin staff. Very helpful and happy to explain pros/cons of different…read moreoptions. Honest. Rapid response to service request and transparent about costs. Excellent service at a reasonable cost.

If you have a 1895 house like I do, you may not like the news that the old chimney needs to be…read moredecommissioned and/or rebuilt. I got that news, but coming from Mike, who was thoughtful and thorough I definitely felt like I was in good hands with a trustworthy company. I had two chimney projects completed on the house a full decommission and a new hot water heater chimney. Duck worked carefully, quickly and honestly. He communicated regularly, and did great work. Thanks!! My old house needed a special touch on the demolition at the roof line and I couldn't be more pleased. Yes, a higher bid than another, but this is a great positive example of "you get what you pay for!" Excellent, professional work, completed on time. Duck left no trace. Thanks Mike for your honesty and Duck for your professional craftsmanship.

Punctual, knowledgeable, honest, and a great value. We had our chimney swept and inspected, after…read morethe inspection we were given a health report and suggestions for future services.

Excellent experience- would rehire! We needed a service on our fireplace after moving into a new…read morehome, and he did a thorough clean and safety assessment.

November 27-28, 2023 Look no further for all of your chimney…read moreand masonry needs. Igor and his crew are extremely knowledgeable and SO incredibly hardworking. We just purchased our home and our chimney was a complete disaster and needed to be partially rebuilt among other things. Igor and his team were in and out within 2 Days and we now have a gorgeous and safe chimney! Igor was great at communicating and explaining everything that was going on, as well as finding solutions when small things came up. We are so grateful and will recommend them to anyone! Well worth the cost for the incredible quality of work! Thanks again Family Chimney Repair! *edited review to add finished photos

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

The form used by Kurtis would not print. It also needs explanation to understand what needs to be…read moredone. It is useless to the consumer. It took days for him to make printable and send it to my email. The bill for the inspection was $475 and when I asked what should be done I was told I would need another inspection. Costing $900. What Kurtis called a level 2 inspection. His advice was to tear down the chimney and rebuild because it had been painted. I called out three other companies who said clean it, rebuild the crown, put new caps and it will be fully functional. I would never use this company.

Adam's chimney does amazing work. We had an old fireplace that didn't draft at all so we couldn't…read moreuse it. They replaced the liner and put a new cap on and now we can have a fire anytime. We are so glad we found this company and felt like they went out of their way to make sure we had a safe properly working fireplace.

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Bridgetown masonry built this stunning brick fireplace over our existing fireplace. We are amazed…read moreevery day we look at it. Truly stunning and an amazing transformation. Can't say enough good things about these guys

In the 15 years that we've been in our Home, we have had many contractors help us with other…read moreprojects and Five star Chimney repair Is At the top of our list when it comes to workmanship, personality, cost, And completion. From planning to finish, they went above and beyond expectations through the whole process. The crew that helped with the upgrade was fantastic. Very knowledgeable and precise and knew exactly the right things to put into the project to make it the way it's supposed to be, Beautiful! I would give my full recommendation for any of your chimney repairs Thanks to Todd and team for a job well done.

This is a fraudulent company and has been reported to the Better Business Bureau multiple times…read more The five-star "reviews" you're seeing are paid for and fake. The work they do is not permited. They charged me for a chimney inspection and didn't even go on the roof or even look at it. I called to figure out why the wood stove was removed when I closed on my house and was laughed at for wanting a permit. They will burn your house down.

These guys did a pretty good job. Responsive and the work seems like it was high-quality. They…read morestayed in communication and the final result was as expected, and I have pretty high standards. Good value.

They did a rebuild in my chimney, and they have an amazing job!…read more Very professional and nice people

Jeff was very punctual, fair priced and a joy to communicate with. His clean out work on our…read morechimney last fall was perfectly executed with zero inside mess left behind. Recently we discovered he also clears off roofs! So naturally we trusted him again to tackle ours. Inside and out Jeff does great work, he knows his stuff after so many many years and it shows. We highly recommend Chutes & Ladders for any and all chimney and roof cleaning. Thank you Jeff!

Service provided was extremely professional and well priced. Owner was very informative on pricing…read moreand work needed. 10/10