David especially and austin were super friendly and helpful. Got everything that I needed. I love…read morethis place. Very clean and organized affordable on the hardware side.

I bought a 'grandma cart' online but couldn't figure out how to put it together. I am learning my…read morelesson about buying thru Amazon and not supporting our local businesses! I brought it in, they put it together at no charge! Thank you for this...from a 82 year old woman!!!!

I always enjoy visiting this Outdoor location. Everything is clean and organized. An employee is…read morealways around to help if needed. I appreciate this so much. Even though I didn't find what I was looking for I will always come back. Thank you

I haven't been here since last year after having a weird experience with the guy working in the key…read morea section. I am a mom of three littles, and the guy who was cutting my keys called me a "fornicator". I do not feel comfortable taking my kids there. I also had to return the next day because he cut my keys wrong.

Clogged drains! Yep! Trying to figure out how to DYI it and the recommendation from the ACE team is…read morejust what I needed! We will be back!

I called to see if they had a type of gasket that I was looking for. The gentleman on the phone…read moresaid that I should go there and look at the gaskets that they had. Boy, how dumb am I?

Needed a few cuts from a larger piece of wood, obviously purchased at HD. Antonio was very…read morehelpful, friendly and professional. I was able to complete my project with ease because of his assistance.

Improved Service is noticed!…read more We were standing by all the flowers to celebrate spring and mothers alike where we observed a noticeable difference at Home Depot. It has now been two weeks since we stopped in and I still carry remember the agreeable environment that greeted us. Was there something in the air (perhaps spring) or has management changed because just about every employee we passed greeted us and asked if we needed help. We would like to give a shout out to Brandon. My husband said that he was helpful in finding the uni-strut for him. We both appreciated the service that Anysa gave us at the Customer Service Desk. She helped us find our Closet Door that was on order. Anysa was friendly, effective, and made a mundane chore pleasurable. We like seeing the positive changes at the Napa Home Depot!

Ivan helped me back in the lumber yard. Everybody is so helpful!!! Really appreciate having quality…read moreproducts, professional advice and quick service.

Customer service is poor. Staff was rude. They had a cat that attacked our dog. Wouldn't recommend…read morethis place of business to anyone! Customers beware!

Finally checked this place off my bucket list and it couldn't have been a more perfect birthday…read morebrunch! The interior is absolutely stunning, and we got lucky with a table right by the fountain which made the whole experience feel extra special. We ordered the Lobster Roll, Italian Benedict, and Sweet Potato Fries, and everything was delicious. It's on the pricier side, but that's pretty much expected for the area and the ambiance you're getting. It gets busy fast so I definitely make a reservation if you're planning to go on the weekend.

Any time we're in the area, we always stop by for brunch or lunch before going wine tasting. I…read moreabsolutely love the ambiance and interior, and service is always excellent here. The food is always great as well.

There's always a big checkout line. Very hard to get help. It's good and they have a lot of stuff…read morein a pinch but just be ready to wait in line for at least 10 minutes usually

This is a terrible store. They are out of everything, they know nothing. When you call to ask about…read morea product that is common and that you have bought there repeatedly, they don't know what you are talking about.

I've been here a few times and I've found their customer service to be impeccable every time. Today…read moreI was staring at light bulbs and an employee came over and helped me figure out which ones to get. This almost feels like a family-run business. They know their product lines. They even keep a list of handy people (which the large, chain hardware store in Sonoma does not). Prices are about the same as the big box stores.

I often feel invisible at big box hardware stores, but not at this local gem. I've never been in…read morethe door more than 3 seconds without being greeted and offered assistance. They're in tune with local needs (they're definitely stocked up on the Terro so many of us come looking for when the tiny ants make their way indoors, after days and days of heavy rain). The draw back of being smaller is they haven't (it's been rare) always had what I was looking for. But I tend to start here, because they're lovely, have great service, are knowledgeable, and the prices seem - for what I'm buying anyway - to be fair.

Well, I was hoping to get my kitchen upgrade going but after not getting any response back via…read moreemail or phone regarding the next steps, I decided that they didn't need or want my business. Heidi is very nice but seems too busy to get back to people.

I would highly recommend Heidi at NKB. She did a great job finding the right subway tile that would…read morework with the colors of the kitchen cabinets, countertops, and wall and trim paint. She was very patient and went above and beyond to find a tile that worked perfectly!