Felt a bit rushed the first visit sit but I think it's cause everyone knows their job so well, they…read moreare just very efficient. They did a thorough evaluation, were detailed and upfront with their pricing and the process, and followed up well. During the surgical process, everyone I encountered made me feel safe and truly cared for.

Beware these guys need their money pretty badly. We just experienced a little bit of it but I…read morebelieve its a tell tale. There's a $60 refraction charge for cataract evaluation. They wont proceed if you don't promise to pay. You actually won't know they require this until you are in their office. Refraction will not be covered by medicare. Of all the five eye doctors we visisted, this is the only place charging for refraction. Otherwise, their offering is more expensive but I am not an expert of the pros and cons of this office. That's enough for us to decide who they are.

They treat you like family here and genuinely care about your eyes…read more Shelley is so funny and not afraid to tell you what will and won't look good! I loved having Lori step up and give an opinion too! Jenny the clinic manager goes above and beyond to help in any and all situations, good and bad but never without a smile! Jessica and Stephanie the techs were so great at communicating what was being done and for what purpose, I'm so thankful for their advanced technology so that we didn't have to do any of that dilation!! Lastly Kaaren was up front working her tail off to greet and welcome everyone, and especially took the time to make sure all of my questions were answered.

I'm originally from Arkansas, and I can truly say these people really treat you like family! I'm…read moregrateful I found this place. Thank you McKinney Family Eyecare!

Dr Brochner is truly top notch. She is extremely knowledgeable and intelligent regarding not only…read moreeye health, but overall health. She is one of the few doctors that I completely trust, and I would travel any distance to keep her as my ophthalmologist. Her beautiful new office is just down the road from Baylor Plano, and is more convenient to park at than the hospital. The wait times at any ophthalmologist in my option can be lengthy, so I always book first thing in the morning to avoid a wait.

We were referred here by another physician. After calling to attempt an appointment we were told by…read morethe person answering the phone" I've got a lot of calls coming in. I'll have to call you back after 1:00. ". That was at 10 am. We were in the same building that afternoon for another Dr appt and afterwards decided to go to Dr Brochners office upstairs and again try to make an appt. the waiting room was packed and when the girl came to the window she stated, " just have a seat, I have to check in a couple of people". Really? So we patiently sat for about 10-15 minutes before deciding they didn't care if we were there or not. This has to be the worst run office I've ever seen! Seriously. I've been with countless parents, aunts, grand parents , spouses , children to probably 100's of spots and never seen this type of blatant disregard and rudeness. I m sure the Dr has at least a suspicion this is happening. Hopefully she takes action soon. I over heard several elderly ladies complaining about extremely long waits.

Office staff friendly The doctor is thorough and takes the…read moretime to explain your concerns

If you are seeking a full service eyecare provider that is available 24/7, you have found it. Each…read moreteam member is efficient and knowledgeable in seeking to provide individual personal care concerning your eye sight! Thank you Dr Brooks for unlocking the Dry Eye Mystery and Marshal for correcting the lens issue!!

Loved the atmosphere of the office, the staff, and the efficiency, friendliness and professional…read moredemeanor of each of the personnel with which I had contact. My husband was very interested in booking an appointment in the coming days. Thank you all for GREAT service!! Gayle

One eye has given me fits for 18 months; torn retina, then detached, then cataracts set in. TVLC…read morewent to work and patched me up. Thirty days later I'm back to 20/20. Staff here makes you feel very comfortable and confident. Kudos to everyone in McKinney and Frisco

Went to get some help with broken broken glasses. He changed the frames for free. No charge for the…read morenew frames.

Great experience! Dr…read moreKenneth Garza and his team are professional and super friendly. Made an appointment for the annual vision check and was promptly greet upon entering the office. Minimal time. Dr Garza pays attention to listen to my questions and did not rush to go see his next patient. The staff patiently spent time to explain eyeglasses quotes - no pressure to purchase at all. The office is clean throughout. Highly recommended! Check them out if you're looking for an eye doctor around the area.

I had cataracts removed and new lens implants. I gave them a three rating because the staff was…read morefriendly, and the surgery went (mostly) well. Here's where everything went wrong: the billing was an absolute mess! First, they charged the wrong credit card, and then additional costs started coming in. The billing contact (woman) was rude and had zero communication skills. When we would call to set up a payment plan and resolve mistakes, no one EVER answered the phone. Calls always went to voicemail, and we wouldn't hear back for weeks. Also, in the middle of my recovery period, they decided to drop our insurance company, so follow-up appointments went from $0 out-of-pocket to $300!! They should have been included!! I had to rush to find a new in-network eye doctor to monitor my healing process. EYESIGHT CARE IS CRITICAL!! This is very expensive eye surgery, and insurance doesn't cover most of the cost. Make sure you understand the additional costs before you proceed. They add up! And again, their billing department is a joke! The estimate was $9,500. The actual out-of-pocket cost was about $15,000.

I loved how professional Dr.Patel and his team of nurses were. They got me in and out for my…read morecataract surgery, and I had no complications that night. I went back the next day for my check up and I had 20/20 vision! I would highly recommend going to Heritage Eye Center for all your eye needs.

Dr. was patient and explained everything throughly to me. I wasn't expecting to like a pair of…read moreglasses but the power couple here are good at what they do. The experience of eyeglass shopping was easy and quick for me. Great experience overall

I booked an appointment here based on the other 5 star reviews and well, you won't be surprised…read morethat mine is also a 5 star review. When you first walk in, the reception area and frames section are very bright and clean. I love the exposed wooden beams. Everything, including exam room was clean and inviting. It may seem silly but they have an air purifier that was humming and felt like a calming, white noise while you wait for the Dr. I arrived 15 minutes early just in case I needed to do anything extra with checking in since it was my first visit. I had completed the new patient paperwork online ahead of time but gave myself that extra time just in case. Turns out, I didn't need it but no problem. The receptionist was welcoming and friendly while checking me in. My appt was set for 11:30 and at exactly 11:30, Chloe - Optician called me for the initial exams. She was very thorough and detailed every step and what she would be looking for. We had a friendly conversation and then she placed me in a room at about 11:50. I'm giving time stamps to help manage your expectations but of course, every patient may take less or more time depending on your needs and questions. Dr. Kirscht arrived at 12:07 for her part of the exam. She is kind, friendly, knowledgeable, thorough, and never made the visit feel rushed. She explained things I had never been told before and truly help my understanding of my vision, eye health, and needs going forward. Once finished there, the receptionist (I apologize I didn't catch her name), escorted me back to the front where she introduced James -Optician to help me select frames and discuss options. James was very kind and friendly, helpful, and knowledgeable. It's hard to pick out frames when you can't see yourself so I trusted his judgment. He gave great feedback and I found a pair pretty quickly that I loved. I was also able to purchase for $40 a pair of magnetic sunglasses frames for my glasses! I loved that this option was available. He also took time to explain what insurance covered and any out of pocket expenses. A bonus was I am able to pay 50% up front and remainder of balance when I pick up my frames which is a wonderful option for those needing it or just wanting to. I walked out by 12:50! So a little over an hour for everything and that included discussion of a Retina specialist. (Yes, I'm being referred if you read this pray for me ugh!) I've visited two other places in Allen for eye exams. None have been horrible or bad experiences but; I loved the vibe here, the welcoming staff, the clean environment, and the wealth of knowledge they all have in their field of expertise. Out of the 3 - this is by far my favorite. James was not pushy with up-selling nor try to talk me into grandiose frames that cost the most. It felt genuine and honest. I appreciate that. It's easy to see why they continue to receive 5 stars. If you're looking for a vision home - Delta Eye Care is calling!