I contacted Miryan to get a quote on a deep clean for a new home I was purchasing. She was very…read moreresponsive and we setup a time to meet for a quote. The quote was reasonable and we scheduled the clean. I had just got my floors refinished so the house was extra dusty and dirty. The cleaning team did an excellent job. The house was sparkling. I was very impressed. I would highly recommend!

They did a really great job. They were very thorough with cleaning the apartment and for a…read morereasonable price too. I highly recommend this cleaning service!

I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

I will not be using ECJ ever again…read more The last time I hired them, walking into my apartment felt like a breath of fresh air, like a weight lifted off my shoulders. This time, it felt like I hired someone to just move stuff around and I'm left with more on my to-do list than I had before they came. My apartment was decently tidy, so I was mainly looking for actual cleaning, especially as I'd recently had a mouse problem. When I booked, I made a note about the mouse issue and I asked to add on the window track cleaning, since that wasn't included last time. I walk in after they leave, and there's still mouse poop in certain areas. And the window tracks are still dirty. Upon further inspection, I see that baseboards are still grimy, the kitchen floor is not swept. There's a scrub pad left in my sponge tray, and my own sponge has a substance on it I don't recognize. My office desk, left messier than it was when I left. Dead bug under something, meaning they cleaned around it rather than removing the item to clean the space fully. They vacuumed my couch and ottoman but not the rug in the same room??? I'm just baffled by the choices made here. I asked them not to touch the bed. They did anyway. Bedding that I'd put off to the side because the mice had gotten into it somehow ended up on my clean bed. A brand new weighted blanket (which can't be thrown in the laundry) was placed in an area the mice had taken over. An item with a mouse turd on it was placed on my makeup vanity. (So not only did they not clean the item, now my vanity is contaminated.) Idk if these cleaners are new, or if they were just having an off day, but I'm struggling to see what they spent 3 hours cleaning. (2 people, 1.5 hours each) They did an okay job with stuff like the oven, fridge, bathtub, etc. But they failed completely on stuff I actually cared about. Emely was understanding enough to charge me only for the standard cleaning fee rather than the deep clean fee, but the more I look around, the more I feel like I was still overcharged. She offered to send the cleaners back, which I appreciated, but I had already left home again and moved on with my day.

Raineys Spotless Services offers first-class cleaning, organizing, sanitizing, and decluttering…read moreservices. Every two weeks my home is thoroughly cleaned, polished, mopped and scrubbed. And when I need side projects completed in a timely manner such as light packing, moving, closet/cabinet organization, they are the only company I call because of the professional and efficient way they handle business. In addition to offering excellent cleaning and organizational services, their customer service is top notch and their prices are fair.

Raineys Spotless Service has came to my shop twice to clean it. Attention to detail is why nobody…read moreelse will be cleaning my shop. I'm very picky and they met my expectations.

Did a nice job Updated the pricing structure…read moreDeserves 5 stars. They did a really nice job cleaning the house and paid attention to the details. I also appreciated that they clearly updated the pricing structure, which feels fair. Overall, the service definitely deserves 5 stars.

Alexandra and Gemmy came out and we did a tour of the house and I pointed out areas that I wanted…read moreextra attention on. Gemmy did a very thorough job and addressed all of my issues and continually checked with me to see if there were any areas that needed further addressing. Highly recommend.

Very good service and made my unit smell great. Each room was cleaned very well and left no dirt. I…read morewill be using them again.

On time, thorough, got every spot! They did an amazing job! This house has never been so clean…read more Been through 4 other cleaners, finally found the one!,

Very unreliable and unprofessional experience…read more I booked a cleaning appointment, but the company repeatedly changed the timing and failed to communicate clearly. Even after I accepted their own proposed schedule changes twice, I received no timely confirmation and had to follow up myself to find out what was happening. They eventually rescheduled the appointment to an entirely different day. When the appointment time arrived, no cleaner showed up and there was no proactive update from the company. I had to call to ask what was going on, and was told someone would call me back. When they finally called back, they said management had cancelled the appointment and issued a refund. I asked why the appointment was cancelled after they made multiple scheduling changes and after I had already waited, but they refused to provide a reason. The overall experience was just plain disrespectful as despite me agreeing to their own proposed changes, they showed - poor communication, repeated scheduling problems, no-show at the appointment time, cancellation without explanation, and no accountability from management. I would not recommend this company if you need reliable scheduling or clear communication.

Sadie came from Rent Maids and did a beautiful job of cleaning my newly remodeled apt. I would…read morehighly recommend her and Rent Maids!

I had to move very quickly, and was not having good luck with finding cleaning available short…read morenotice and within my budget. Marlene and her team did a wonderful job, ref, flexible, and did amazing work on cleaning my house for me I am very grateful for her help and I highly recommend her company to anyone looking for a cleaning crew!

R&D Cleaning Service is amazing! I found them on Yelp because we were new to the area and didn't…read morehave anyone to ask and I was nervous, but we have been extremely happy with them. R&D's team has come to our home in Purcellville every 2 weeks for over a year. They deep clean our entire 3 bed and 3 bath house in an hour when it takes me a week. They are very friendly, thorough, efficient, and extremely trustworthy! I work from home, but if I didn't, I would have no problem giving them a key to keep. Marlene, the owner, is a great business leader and is completely on top of things. She communicates via text as to when they will be arriving the next day which is usually around the same time. If there is anything extra or different I want them to do, I communicate to her via text. But normally, there is very little to tell them-they clean everything and change any beds that have a clean set of sheets folded up on them. I work from home, so I post a sign in Spanish using google translate on the door of whatever room I am working out of that week and they don't disturb me and clean every other room. They are flexible with dates and respond right away if you are not completely happy with anything that has been done. My toilets are hard to keep clean because we are on well water and we don't have a top of the line filtration system. Somehow, they keep them white and sparkling which was something I was never able to do myself! We have brick floors in the kitchen, bathroom, and laundry room that are very hard to keep clean but somehow they do. I had them come an extra time before my in-laws came to visit and had them do a light cleaning plus clean the back porch. They did an amazing job and even cleaned the windows! They aren't cheap, but they are fairly priced based on their excellent work. I can't wait until we can afford to have them come every week!!! Some day! We chalk the expense up to mental health and marriage preservation-a PRICELESS luxury. Marlene can give you my number if you are trying to decide whether to go with them or not.

Absolutely recommend! Yesenia and her crew have been cleaning my home regularly for about a year,…read moreand I couldn't be happier with the service. They are thorough and detailed, and the price is very reasonable for the high quality treatment. I love that I don't have to get specific with what I need - Yesenia is totally on it. Almost every time she comes, she finds something new to improve around the house. This week, she noticed that my dishwasher hadn't cleaned my utensils well, so she hand-washed the entire load of dishes. They are also excellent with communication, especially over text, and are flexible when I need to reschedule. Yesenia very clearly values each of her clients. I've recommended Action Cleaning to my friends and neighbors, and those who have hired them have been just as happy as I am. You won't be disappointed.

They did a very good job for moving out clean. Staffs r very nice and efficient! I will recommend…read moretheir company to all my friends.