I almost never leave negative reviews, and when I do, there's usually a good reason. But this…read moreexperience was so unusual that I almost have to admire its creativity. Two weeks after my hair-cut appointment, I received a phone call informing me that we were "not a good fit." For a moment, I thought perhaps my hair had filed a complaint without telling me. I calmly asked why--not to argue or change anyone's mind, but simply to understand so I could learn something for future appointments. The answer? Still, "We're not a good fit." Apparently my assignment was to solve this mystery with no clues...and no stylist's notes. What made this especially disappointing was that this wasn't just a routine color appointment. We had spent considerable time discussing what I believed would be a long-term transition plan to gradually blend my colored hair into my natural gray using lower-chemical products. My understanding was that it would be a careful process that could take a year or two, with appointments lasting hours along the way. I left excited to begin that journey. So the unexpected phone call two weeks later was genuinely shocking. Looking back, perhaps we truly weren't "a good fit." That's perfectly okay. I wasn't looking for a friendship--I was looking for an experienced colorist who could guide me through this transition. If she had simply said, "I don't think I'm the right person for this project," I would have completely respected that. I just wish she had communicated more clearly and specifically and reminded me of the transition plan we had discussed so I could continue my search intelligently with another colorist. Instead, I was left wondering if my hair had committed a crime while I wasn't looking. One star for communication. Five stars for creating the only salon experience where I left needing a detective instead of a conditioner.

Stephen has been cutting my hair for years. Always a great cut and we giggle and laugh a lot…read more Love him

The stylists at Trio Salon & Spa are absolutely terrific. As soon as you walk in the door, someone…read moreoffers you water, tea or coffee. Not only are the ladies at Trio excellent stylists, but they are also a wealth of beauty knowledge. Sierra in particular has changed my life with her tips on hair care, skin care and makeup application. Whether you're looking for a trim, color, wax, mani-pedi, makeover or massage, Trio is the place to go.

Trio Salon is fantastic and professional! I've been seeing Pamela there for around 5 years now and…read moreshe's awesome. She knows what she's doing and doesn't stop learning so she's very informed about the latest styles. My mother and grandmother go there as well and really love their services too. It's very nice inside, clean, and relaxing! While their services are superb, they are a little pricey. Pamela charges around $50 (not including tip) for a haircut. But if you need a back waxing or eyebrow waxing, she only charges around $15!! I'm not sure what the other stylist charge or how they are but I've heard good reviews about them as well. Definitely recommendable!

I went to see Rina, a stylist at the salon who I found out is from Miami, Florida! OMG!!! She is…read moreincredible! She gave me the most fabulous highlights I've ever had! Perfect color, perfect everything! She does quality work. This little town is really lucky to have such an amazing stylist!

I had a great experience at Mosiac Salon. Maria does a wonderful job on my hair which has a few…read morechallenges. She is pleasent and kind and there is no one else I will let do my hair.

I haven't had a haircut for a year because I hadn't been able to find a stylist that cut my curly…read morehair the way I like. Finally I found Melisa who, with a friendly manner and attention to my needs, gave me a great haircut that looks good and is easy to style at the right price, perfect!!..Thank you, Melisa!!

Melissa was so kind, I went in for my first haircut in over a year and she did a fantastic job…read more Will be recommending her to everyone I know

Review: Disappointing, Unprofessional Experience from Start to Finish…read more I genuinely wanted to love this business. I'm deeply involved in natural wellness and herbalism, and I was excited to support a local herbalist. Unfortunately, every part of this experience--from the haircut to the product purchase--was mishandled, disorganized, and ultimately disrespectful. I initially booked a hair ritual service that was advertised to include customized herbal products, steam, tea, a snack bar, and an immersive, 1.5-hour experience. None of that happened. There was no tea, no steam, no snack bar. I wasn't offered water until I asked. There was no massage--despite it being a standard part of this type of service--and the entire appointment lasted only an hour. The haircut and style took about 10 minutes and there was no sense of the "ritual" I was promised. It felt like a rushed haircut with none of the special elements I had paid for. The cut was OK but nothing exceptional. I had also paid $20 for the mandatory consultation beforehand and was told that fee would be deducted from the haircut cost. At checkout, she gave me a $20 "discount" because according to her, the service was shorter than promised--but it was really just the consultation fee being subtracted. It didn't feel like a genuine acknowledgment of the service being cut short. The problems didn't stop there. After the initial consult, I texted her to purchase powdered herbal hair wash, which turned into an absolute fiasco and I highly regret ever doing so. At first, I planned to pick it up locally, but her store hours were super inconvenient for me. I asked her to ship it instead, I provided my Box number, assuming she knew the correct zip code for my town, since we're both local. She shipped it to my old post office, in the next town over. She was super upset, claimed she lost money, and had given me a replacement during the haircut--but then told me it was all taken care of and the original was returned to her PO. That should have been the end of it but three weeks later, a badly crushed, suspicious package showed up at my home. My husband and I were honestly creeped out by it. It was a reused soy candle box--which is unacceptable on its own, but especially careless considering I have a soy allergy. The box was also supposedly compostable with mint seeds embedded, which felt gimmicky and out of touch for someone who gardens professionally. Inside was the original hair wash. I texted her to ask what to do with it, assuming I could donate it as I have already made my own custom hair wash blend and do not need any more from her. She demanded I either drive it (30 minutes one way) back to her in person (during her incredibly limited and inconvenient hours) or pay for it again. When I explained I had no time to return it at this time and wasn't comfortable paying for a second jar due to all the confusion and lack of professionalism, she lashed out big time. She accused me of feeling "entitled," told me I was banned from her salon (I had already booked with someone else), and was shockingly rude. I almost am scared to even leave this review because she seems unstable and the last thing I need is her to cause me further harm. This entire experience--from the misleading service to the chaotic product delivery--left me feeling misled, disrespected, and disturbed. Trust is important when purchasing herbal products, and given the poor packaging, shipping confusion, and overreaction, I cannot recommend this business. It may look appealing on the surface, but the reality was a major letdown.

As a new resident to the Burlington area, I was initially attracted to Preen A Green based on its…read moreeco-friendly reputation. I was able to book online, which was another plus. Upon arriving at the salon, I was impressed by its intimate feel and attractive appearance. Sarah was friendly, knowledgable, and a genuinely cool person, all of which I look for in a hairdresser. I sought her out for my very first attempt at highlights as well as the removal of a few inches and waxing of my brows. Unfortunately, and this is admittedly entirely my fault, I wasn't completely satisfied with the highlights. I described what I wanted very conservatively out of fear of ending up with too extreme of a look. I felt very uncomfortable with being a diva about it but Sarah was very understanding and willing to try again without charging me for the services she had already provided. I was armed with a picture of my ideal highlights the second time and they came out flawlessly. The cut and brows were perfect the first time around. I admire Sarah's dedication to her craft and eco-friendly effort. I highly recommend Preen!

Bonnie is AMAZING. She has been doing my hair for the last 10+ years and I'd travel anywhere to see…read moreher, so it's an added bonus that this salon is cute, well lit, clean and in a very convenient location. Everyone here is so friendly. Cut, color, highlights - whatever really - Bonnie's the best!

I guess i got the wrong stylist (and I use that term loosely). Heini certainly didn't listen to…read moreme. I had explained I don't usually blow dry my hair, and was working towards growing out a choppy cut and re-establishing my long, blended layers that gave some body and texture to my hair. After the just OK cut (meh), she insisted on blowing my hair dry (over my objection), saying she couldn't otherwise tell if it was even (really?). Alright, not going to waste time over that issue because there was no turning back, but I specifically asked that she not "style" my hair (drying = OK, styling = not OK). For some reason (spite?) she then proceeded to create (with a large round brush - another indication this was not a good thing) a very dated and unflattering "style" that looked like something a 70 year old Republican woman in a Dallas mall might sport, or maybe a 1980s junior high school student's failed hair styling attempt for the spring dance. If you don't look BETTER and feel BETTER when you leave a salon, that's a problem. Neither were true with this encounter. Hair went back up with a clip until I could get home, wash out the smelly hair product (shouldn't stylists ask before they put some potential allergen into your hair?) and dry my hair to look natural and reasonably attractive. And did I mention the cut was pricey too? I guess it was the (un)luck of the draw, this salon has a lot of other stylists and my experience could have been positive. It wasn't.

Dawn Dunn owner and hair stylist had the best personality and she was able to take my vision for…read morethe haircut I wanted and make it come out even better than I imagined. She has been doing hair for a long time and knows more then a thing or two about it. Every month both me and my teenage daughter get so excited to go visit with Dawn and get our hair done. If you're looking for someone with over 30 years experience cutting hair and great conversation Hair Concepts in South Burlington is the place for you! Dawn has a small salon off of her house that is decorated beautifully. Her Salon is one of the cleanest salons I have been in before Covid and now since Covid Dawn has made it her mission to give her clients a clean, safe and healthy environment to get their hair done.

Since moving to Vermont I have been searching for a hair stylist who understands my hair and has…read moreexperience cutting Black hair. I've had my hair totally messed up by other local salons, have had not the best experiences waiting in line at barber shops, and had resorted to wearing hats and trying my best to maintain my hair myself. All that changed when a friend of mine recommended Maggie @ Atlas to me. Maggie is Deva certified so you can trust that she knows what she's doing with your curls. Honestly, my cut with Maggie was the best and least stressful hair-experience of my life. I've never been able to relax into a cut because I've never trusted someone with my head. Maggie knows exactly what she's doing and I felt confident in letting her be creative. She's also very skilled with clippers! More so than any barber I've been to. I'm SO happy with my cut and will absolutely be back. The studio space is cozy and incredibly cute and inclusive. It's located off the Winooski circle, right behind Scout. The easiest walk from my house. Based on my own experience, the space is queer and trans friendly. Would highly recommend this place to anyone but especially to folks of color and also queer and trans folks who are looking for an inclusive space and creative stylists.