I almost never leave negative reviews, and when I do, there's usually a good reason. But this…read moreexperience was so unusual that I almost have to admire its creativity. Two weeks after my hair-cut appointment, I received a phone call informing me that we were "not a good fit." For a moment, I thought perhaps my hair had filed a complaint without telling me. I calmly asked why--not to argue or change anyone's mind, but simply to understand so I could learn something for future appointments. The answer? Still, "We're not a good fit." Apparently my assignment was to solve this mystery with no clues...and no stylist's notes. What made this especially disappointing was that this wasn't just a routine color appointment. We had spent considerable time discussing what I believed would be a long-term transition plan to gradually blend my colored hair into my natural gray using lower-chemical products. My understanding was that it would be a careful process that could take a year or two, with appointments lasting hours along the way. I left excited to begin that journey. So the unexpected phone call two weeks later was genuinely shocking. Looking back, perhaps we truly weren't "a good fit." That's perfectly okay. I wasn't looking for a friendship--I was looking for an experienced colorist who could guide me through this transition. If she had simply said, "I don't think I'm the right person for this project," I would have completely respected that. I just wish she had communicated more clearly and specifically and reminded me of the transition plan we had discussed so I could continue my search intelligently with another colorist. Instead, I was left wondering if my hair had committed a crime while I wasn't looking. One star for communication. Five stars for creating the only salon experience where I left needing a detective instead of a conditioner.

Stephen has been cutting my hair for years. Always a great cut and we giggle and laugh a lot…read more Love him

Without knowing for sure if I could sneak in some "me" time, I called that day to ask if they could…read moreaccommodate me. Justin answered and politely put me on hold for a while. I could tell that they were busy but you know, he made a way! And he even booked me with my previous stylist- Shawna! And she did it again! She listened to what I had in mind and she worked her magic once again. And out of the corner of my eye, I was watching Justin and could see how he was personally managing his clients and his stylists, especially the new ones. I like him!

I've been going to Jess Devoid for years at her old salon. She recently went to Salon Cruz. I…read morecontacted her to set an appointment and learned of her move then saw the rates. Unfortunately, I couldn't afford $85 for a cut and went somewhere cheaper. It was terrible lol I waited a couple weeks and finally called Jess. I can't rave about her enough! Not only is she a great human but she fixed my hair and made me feel like myself again. If you're reading this review and contemplating scheduling an appointment then do it! She's amazing and will definitely do a great job. :)

Horizon salon is run by the most amazing, hilarious, and professional owner! I have been going to…read moreJosie at Horizon Salon since I was 4 (I am now in my 20's) and have received nothing but the best service in all of the years I've been going. I always go to Horizon Salon thinking about how great it is that the owner has taken the time to get to know my hair and hair type. This is something she does with every single one of her clients. I come from a family of mixed heritage, so we all have very different hair types that take very different kinds of styling, and every single one of my family members has received excellent service here. From haircuts, extensions, dread-locs, color, braids, natural hair, relaxed hair, permed hair, wedding styles, Horizon Salon can do it all! It is always clean, relaxing, and refreshing. I would also like to mention that she is probably the best expert on ethnic hair that actually lives in Vermont. I know many of the African and African American families and students in Vermont go to this Salon, and they have nothing but amazing experiences and reviews to give!

Laura was recommended to me by my retiring hairdresser at least 15 years ago. I have never…read moreregretted choosing her. I get so many compliments about my hair! Laura is very flexible and is always willing to give me a new refreshingly modern hairstyle. She is lovely to talk with and accommodating in every way. For example, if I encounter a scheduling conflict, she makes a point of making sure I am happy with to new time and date. She once brought my I pad (which I forgot at the salon) to the bowling alley where I was league bowling. I really cannot imagine having another hairdresser. In fact, Laura recently started cutting my husband's hair. My husband jokes that Laura needs "a finders fee" to cut his hair. However, his hair looks better than ever.

I was very pleased with my hair she used really good products and was very fast and efficient when…read moreshe did my color touch up. Her space is inviting and welcoming. The only drawback is that she's busy and so it takes a while to get an appointment but other than that she is definitely somebody I would return to

The stylists at Trio Salon & Spa are absolutely terrific. As soon as you walk in the door, someone…read moreoffers you water, tea or coffee. Not only are the ladies at Trio excellent stylists, but they are also a wealth of beauty knowledge. Sierra in particular has changed my life with her tips on hair care, skin care and makeup application. Whether you're looking for a trim, color, wax, mani-pedi, makeover or massage, Trio is the place to go.

Trio Salon is fantastic and professional! I've been seeing Pamela there for around 5 years now and…read moreshe's awesome. She knows what she's doing and doesn't stop learning so she's very informed about the latest styles. My mother and grandmother go there as well and really love their services too. It's very nice inside, clean, and relaxing! While their services are superb, they are a little pricey. Pamela charges around $50 (not including tip) for a haircut. But if you need a back waxing or eyebrow waxing, she only charges around $15!! I'm not sure what the other stylist charge or how they are but I've heard good reviews about them as well. Definitely recommendable!

It doesn't seem fair that all of the reviews for Stelletta are so dated. I've been coming here for…read moreyears and really appreciate my stylist Lynette. My first time here was as a walk in with no idea of the type of cut that I wanted. I gave Lynette a few basic guidelines and she did the rest. She created a style that works for me and even though I live outside of VT now, I make it a priority to get my hair cut when I'm here. Lynette is kind, attentive, and engaging. Even though I only get my hair cut a couple of times a year she always remembers who I am and the conversations we've had. I highly recommend Lynette!!

I love Stelletta!!! The whole staff is friendly and the environment is warm and welcoming! Heather…read moreis AMAZING!!! She took my struggling COVID hair and transformed it! Even as time passed between my appointments, my hair color faded (the reality of red, the inevitable but subtle fade) into a beautiful auburn!

I've been going to see Michelle to get my hair done for years and she never disappoints! From…read morebright green and blue, to a natural looking red to highlights I always love my color. Both Michelle and Linda are lovely to talk too during the services.

Went for waxing and the service was great! The stylist was friendly, very thorough, and quick with…read morethe strips to minimize discomfort. The price was also less than I expected, so I'll definitely be back! I can't speak to their other services but I would definitely recommend the waxing for men or women.

Friendly experienced staff. They offer a wide range of skills and now include a barberread more

I was skeptical on getting my hair done professionally every again because I had such a terrible…read moreexperience about a year and a half ago at a salon on Colorado. I finally decided to give it a try and decided to go here. I had an appointment with Jessica, and let me tell you.. she is AMAZING. She was attentive, and detailed. She rose above expectations, and I've never been happier leaving a salon. I will be coming back and referring friends here!