1. Horizon West Dentistry

    1. Horizon West Dentistry

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    Windermere, FL

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    Horizon West Dentistry

    3.3 (11 reviews)
    Open 9:00 am - 6:00 pm

    Services - Horizon West Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Horizon West Dentistry Photos

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    3 years ago

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    3 years ago

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    4 years ago

    The sole reason for high reviews is them. Horrible, incompetent and rude. Go ahead if you dare.

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    7 years ago

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    Smiles of Orlando

    Smiles of Orlando

    4.1(11 reviews)
    5.7 miHorizons West / West Orlando

    I was referred to Smiles of Orlando for tooth restoration after my general dentist did all she…read morecould do to correct my smile after implant surgery. Dr. Martinez was very patient and thorough with my complicated case. The main thing that I loved was that he would not allow me to leave with crowns that did not meet his aesthetic standards. He listened to my concerns as we went through the process. He was also very keen on ensuring the end results were natural looking. The office staff was very personable as they made me feel welcome every time I visited. I would absolutely suggest giving Smiles of Orlando a try for your smile correction needs.

    My regular dentist, whom I trust completely and consider the best, referred me to Dr. Martinez…read more Unfortunately, my experience did not live up to that recommendation. I have never written a review this negative before--it takes a lot to get me this frustrated--but the treatment and billing here forced me to speak out. Years ago, I actually worked on the design of a computerized billing system for Delta Dental services, so I am highly familiar with dental insurance fee coding. After this visit, I thoroughly researched local standard charges. I know for a fact that the $700 total fee I was hit with was completely inappropriate. Specifically, I was charged a bit less than $300 consultation fee that makes absolutely no sense because no separate consultation ever took place. There was no evaluative discussion; the actual dental work was started immediately. Charging a steep consultation fee alongside immediate treatment is a blatant, improper overcharge. We do not have dental insurance. As retirees living on a fixed income (outside of my husband's part-time job), a $700 inflation of a bill deeply impacts us. The rest of the charge, a bit less than $400, for the actual work, was ridiculously high, but apparently standard. To make matters worse, Dr. Martinez's bedside manner was completely nonexistent, making the entire appointment highly uncomfortable. Between the complete lack of care and the deceptive billing, I cannot recommend this practice. I will definitely let my regular dentist know about this experience so they might hesitate sending patients here. The other reviews are glowing, so I am in the minority. Maybe many have dental insurance so the ite is not as painful. I cannot imagine how those with a lower income can afford this type of dental care without insurance.

    Photos
    Smiles of Orlando - Dr. Martinez working with his Patient Coordinator, Caryn

    Dr. Martinez working with his Patient Coordinator, Caryn

    Smiles of Orlando - We keep up with the latest changes that dental technology can offer, from soft tissue laser to digital impressions and CAD/CAM technology

    We keep up with the latest changes that dental technology can offer, from soft tissue laser to digital impressions and CAD/CAM technology

    Smiles of Orlando - Dr. Javier Martinez, Prosthodontist

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    Dr. Javier Martinez, Prosthodontist

    Horizon West Dentistry - pediatric_dentists - Updated July 2026

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