No employees to help!!!!!! Waited 45 minutes for some dumbass to show up to cut blinds. We selected…read morethe blinds and put them in the basket. When he finally showed up we asked him to please cut the blinds in the basket and gave him the dimensions. He said he would cut them and put them back in the basket. We went to look at doors, about 30 minutes, and when we got back the blinds were in the basket and we checked out and drove the one hour home. When we opened the blinds they had not been cut at all. I just called Lowes and they said to bring them back and they would cut them. THAT'S A TWO HOUR ROUND TRIP!!@!!!!!! DON'T SHOP THERE!

Delivery service is totally unreliable. We had a scheduled delivery this afternoon, and no one…read moreshowed after receiving a reminder from their delivery company last night. When we attempted to call The Tappahannock Lowes, the first customer service rep couldn't find any record of our $4500.00 paid order. She told us to contact delivery company, which would not answer the call. We called Lowes back, and after a very long hold, we're told they would call back. That call never occurred. We are now facing arrival of contractor to install with no materials! We will never again count on this Lowes store for a product we can not haul in our personal vehicle.

Ed's Plant World is exactly what a local nursery should be. I called ahead to check on availability…read moreand they actually walked into the greenhouse to look for me. That kind of service is rare. When I arrived, a kind woman answered all my questions and walked me over to find exactly what I was looking for instead of just pointing me in the right direction. After I paid, a young man walked me to my car and loaded my plants neatly with a bag to keep everything clean. What meant the most to me as someone starting their very first garden is that no one made me feel silly for being a beginner. They were patient, encouraging, and genuinely helpful. That kind of welcoming environment makes all the difference when you're just learning. I will absolutely be back. Highly recommend to anyone, especially first time gardeners looking for a place that truly cares about its customers.

The only place to get plants!…read more I have been purchasing Christmas trees from Ed's Plant World for years now. They make it quick, easy, and convenient. They're also incredibly informative and helpful. I recently purchased some herbs from Ed's and their team meets you at the entrance to try to guide and assist you. It's a nice touch. Once you move on to the area where the herbs are, other folks will assist you there as well. Additionally, the selection of herbs is superior and more varied than what you'd find in the nearby home stores. Ed's also carries a ton of flowers - fortunately they are around to answer questions because the selection can be overwhelming. Bottom line: there is no better place in the area for landscape that beats Ed's. Even for Christmas trees or herbs.

Outstanding furniture repair for 4 vinyl beach lounge chairs. Very very reasonable prices . I…read morehighly recommend them!!

I am extremely satisfied with the slings I ordered from CoastAl Patio Furniture! Matt answered my…read morequestions prior to my order and even helped with advice in the installation!

I began my search for a pool a few years prior. I had started conversation and even had a plan with…read moreanother local company and suddenly communication stopped. Later, I found that my point of contact had left and there was follow up plan implemented. This was super disappointing so I began my search again. I also started exploring the option of contracting out each step as a cost saving measure and realized quickly having a turn key company was more desirable for me. I started to asked around and did online searching for a reputable company who specialized in fiberglass and saltwater pools and was very interested in tanning ledge. I found River Pools and Spas in late 2019. They were super attentive and scheduled time to come see me and talk about my goals. They designed my dream that included a waterfall and fire pit. I was impressed with their transparency and there informative website. Their videos and articles touch every question you could possible have and are absolutely a must to review. They will help you understand the true cost of pool installation and set realistic expectations. This is a very large purchase and you pay for what you get. Fast forward, April 2020 and my pool project was complete. This planning and scheduling started in December 2019 and couldn't of been more timely with the impact of COVID. We really enjoyed the luxury of my at home oasis. Where there set backs and challenges, yes! But weather is not predictable, shipment delays due to COVID and nor was my water table requiring some additional stone. None of this was River Pool and Spas fault and their communication was on point. Every time a challenge presented they did what I would expect a company to do, they communicated and did what was right to fix it instead of ignore you. I live on a very busy corner lot and has created a lot conversation on my experiences and recommendations and lead me to share my experience here. I highly recommend them! I will enjoy this pool and my added features for many, many years and couldn't be more pleased. They nailed my expectations and the look and feel I desired. They truly customized my layout and didn't try to put me into a box. It isn't just the pool it is full service offerings.

River Pools Roanoke - Extremely Unresponsive…read more We've been trying to reach River Pools Roanoke for over a month now about an inground pool installation and still have not heard back from anyone. We called multiple times during their business hours, left several voicemails, and sent text messages as requested, but no one has returned a single call or message. If this is how they treat potential customers at the very beginning of the process, it really makes you question how they would handle a major project or any problems after installation. This franchise comes across as completely irresponsible when it comes to basic communication and follow-through. We've decided to look elsewhere for a pool company that actually answers the phone and respects our time.