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    Horses4Heroes' The Ranch

    4.0 (48 reviews)
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    J E.

    TERRIBLE EXPERIENCE! & WE WONT RETURN FOR YOUR BUSINESS! The farm had a 4pm-8pm slot time available on their website & I thought it would be perfect since we are not able to make it to the morning time slots. We drove from across town with my kids to look forward to their pony rides. Unfortunately, when we arrived along with 3 other families, the owner (Sydney Knott) came out apologizing for the error she had made & explaining there is never a 4pm slot available, it is always at 9am-11am on Fridays and Saturdays. She also said, she sent all of her staff home because the event happened earlier in the day and was unable to accommodate us & other families while we were there. The only accommodation that was said & made was for us to come back during normal business hours & no reservation needed for it. My kids and the rest of my family was truly disappointed especially driving 45 minutes to this location & planning our day around this event. As we were walking out, the other owner (Sydney's husband, Mr. Knott) came out & started yelling at my family in front of my children. & said "what are you doing here?! This is private property!" & we explained to him what had happened and he didn't believe us! He responded "Oh, my wife doesn't make mistakes! just kidding!" "Yeah, we're closed, this is private property...its too hot for the animals to come out during this time of day" He was obviously totally unaware of what happened & was truly discourteous. He went back inside their front office to speak to his wife, came out and started to push us out since he was afraid more people were going to show up. He didn't care to see the email that we received with the 4pm slot. Before when Sydney came out and apologized, I was like ok, maybe we'll come back & she seemed truly apologetic about it. But when we get yelled at by the other owner when the mistake was on their part, it was totally unprofessional. I hope he does not speak to other families like that, & seeing other bad reviews on here about this place, it does not look good on their part. When you're running a business, you cannot treat people like that. We will never be coming back after being treated so poorly!

    One of their mini horses
    Leslie M.

    We came on the Summer Family Day with my kiddos and they really enjoyed themselves. They rode a horse, walked the mini horses, played on the little play structure, and looked at the other animals. You can tell they really maintain the property well. They offer summer camps which I thought was cool. The volunteers we did interact with were so friendly and spent time to talk about the horses.

    Learning to brush a miniature pony
    Sarah S.

    We went to H4H for the first time today and had the best experience. Our 2 yo just loved it and while he didn't ride the horses there were so many other activities and animals. The staff were beyond friendly and you could tell just loved being there as most kids have their first ranch experience. We became members and will definitely be going back!

    Kayla F.

    I absolutely love everything about this nonprofit organization. Today we visited for open house and my kids had so much fun riding horses, petting miniature horses, petting goats, playing in the jumpy house, and with all the kids' toys. I spoke with many people who work/volunteer on the ranch and everyone was so nice and down to earth. This ranch is such a gem in the desert. So happy we stumbled across it. So thankful to have visited this farm today and we are so looking forward to Winter Camp 2021. Thank you Horses4Heros!!

    Kerrie P.

    This is a great facility for children, and hidden gem in Las Vegas. My daughter has been to camp multiple times, and now takes weekly riding lessons. The staff and volunteers and patient with the children, and all the animals are treated well. There's also a lot more to this place than horses, they have a barn and large pens filled with animals like llama, goats, pigs, rabbits, a donkey and a bull. Lots to see and experience for our city kids to get their hands dirty. You'll need to sign up for a family membership, $50. Camp and lessons are affordable. I recommend you give them a try.

    Riding her favorite horse.

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    1 year ago

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    9 months ago

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    6 months ago

    Business owner information

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    Sydney K.

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    10 months ago

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    6 years ago

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    2 years ago

    We had a lovely time at the open farm day. So many fun things to do, our kids had a blast.

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    3 years ago

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    6 years ago

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    3 years ago

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    5 years ago

    Unfriendly staff, completely disorganized and does not take bullying of kids seriously. Would never send my kids here again.

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    6 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    6 years ago

    A fantastic organization that does amazing work!! The horses are lovely and in general, it's a great experience to go there for the day!

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    8 years ago

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    8 years ago

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    6 years ago

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    5 years ago

    Horses4Heroes is such a fabulous organization. I am always inspired by their mission and grateful for their work. Thank you!

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    Page 1 of 2

    Ask the Community - Horses4Heroes' The Ranch

    Review Highlights - Horses4Heroes' The Ranch

    Sydney was quick to respond to any questions I had and had a wonderful schedule for the event that we just followed.

    Mentioned in 5 reviews

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    Horses4Heroes' The Ranch - horsebackriding - Updated September 2026

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