Well, unless you are willing to risk an experience like mine, don't spend any of your time with…read morethis company. Contacted them on 1/6/26, to repair an area of our pool deck that was cracked. Luis came out the next day, seemed legit, and we agreed a few days later on the work to be done and the price. He said they were a few weeks out on the schedule, which was fine with me. Contacted Kingz again on 2/4, inquiring about the start date of the project, and received no response. Contacted Kingz again on 2/6, and was told the schedule had been pushed back, due to weather. Kingz contacted me on 2/16, with a couple of potential start dates, and I chose 2/26. Kingz sent over the Docusign contract link, signed by Luis on 2/17. I signed it on 2/19, and thought we were ready to roll on 2/26. Sent a text to Kingz on 2/25, asking if everything was ready to go the following day. No answer, so sent another text at 7:21am. The answer finally came at 10:40am, stating that Kingz was working on a commercial job, and "We're unable to get started on your project at this time." They did offer me $300 for compensation for wasting my time over the previous 7 weeks, so I guess there's that. I passed, as my time is certainly worth more than that, but found out in small claims court that someone's personal time has no monetary value in cases like this, breached contract or not. My advice, if the above sounds like a bad experience, is to not spend any time with these folks. If you do go down the road with them, and again, this is solely based on my real life experience, know that the contract you sign with them might not be worth what you think it is. Kingz breached that contract by not showing up on 2/26, ("The Term"), and also by terminating the agreement when they said they weren't going to start the project at that time, (Rights of Termination). Oh, well. It's time to find a contractor that I can trust.

I could not be more pleased with the work KINGZ Pool Services did on my pool coping and deck, and I…read morehighly recommend them! My pool originally had approximately 70% flagstone coping, while the remaining 30% had the existing concrete deck extending all the way to the edge of the pool. Over time, the concrete deck had moved and developed cracks, many of the grout lines between the flagstone coping had either cracked or was gone and the area where there was no coping had developed major cracks between the concrete cantilever and the tile line. Those cracks were allowing water to get behind the pool. KINGZ Pool Services recommended cutting back the concrete and installing Oklahoma flagstone coping around the remaining 30% of the pool and to regroup everything. I'll be honest -- I was scared to death to have someone cut into my existing pool deck! But it turned out to be the best decision I could have made. The transformation is incredible. They matched the new Oklahoma flagstone to the existing coping so well that, unless you knew there had originally been no coping in that area, you would never know it wasn't there from the beginning. They also expertly repaired the cracks in the existing concrete deck and paint-matched the repairs to the surrounding area. The result is incredibly seamless. They removed all of the old, deteriorated grout between the existing coping stones and along the tile line and re-grouted everything. They also properly cut back a line between the coping and deck so they could install mastic where it belongs. Previously, there was no mastic between the flagstone and the deck -- just grout that had worn away in many places. The entire job was completed in less than two days, and their attention to detail was outstanding. They were courteous, professional, and did an excellent job cleaning up when they were finished. They covered the pool during the work, and although there was understandably some dust left in the water, they actually got into the pool and removed the larger pieces that had fallen in. My filter and pool cleaner will take care of the remaining fine dust over the next couple of days. The quality of the workmanship, the attention to detail, the excellent color and stone matching, and the overall finished product exceeded my expectations. And they did it at a great price. If you need pool coping, deck repairs, grout or mastic work, or any of the other services they provide, I would absolutely recommend KINGZ Pool Services. I am extremely happy with the finished product and would use them again without hesitation!

I have no idea why Fielder would say things were taken care of as they absolutely were not and…read moreinstead the PB had his attorney try to scare us with a letter and attempt us from telling the truth about our experience- which was not good after the fact. Our pool developed a lot of issues - of which we now know were likely ASR related - but regardless we're not normal and extensive cracking in pool and out and on decking, in skimmers, in waterfall etc - we didn't realize just how much water was leaking until we moved and had another comparable sized pool and much larger lot yet our water bill was so low compared to the $400-500 bills we used to get. Our issues were NOT taken care of by PB and we had to pay out of pocket to remedy the issues which should have been taken care of by PB - before moving. We know of another friend who had a pool built by same PB a couple of years later and they have had nothing but issues and yes - ASR and PB simply closed up shop under his original name and reopened under a new name. It's not how pretty the pool looks when it's new but rather how it does down the line and does PB offer same level of service once they take their last payment. A resounding NO.

Fielder Custom Pools recently completed our custom pool. We couldn't be happier! Great customer…read moreservice from beginning design process through entire build and completion. Quick response time and quality work. We highly recommend! LOVE OUR POOL!!!

TP&P is very lucky to have some exceptional people working at their company. I was compelled to…read morefollow-up on my previous high marks after our project foreman, Robert, went way above and beyond to fix multiple post-freeze issues that completely shut down our beautiful new pool. The loss of power for almost a full week literally transformed our pool into an ice rink, while the expanding ice in our pipes and equipment took its toll. Despite TP&P's dramatic volume of repair calls after the recent historic winter storm, Robert came out to our house personally to inspect the damage, then within days, he and his team were on site. Within another couple of days, Robert had our pool up and running, even while we're awaiting a replacement for our cracked UV system. I also wanted to mention that we were very lucky to have Michael & Tina as our TP&P sales pros. They maintained great communication throughout and the few minor issues that came up were handled with care and efficiency. They actually took the time to personally come by our home often, ensuring everything was going smoothly and that we were happy and our expectations were being met. In closing, I just want to again give my sincere thanks to Robert for rescuing and resuscitating our beautiful TP&P pool after such a stressful winter weather ordeal.

Updating review that all our pool lights lasted only a few years likely due to the original GFCI…read moreissue in which our own electrician had to fix as Texas Pools and Patio gave us the run around

Brett is great. He's very knowledgeable and helpful. We definitely recommend and will use him again.read more

What a great company to do business with! Very professional and knowledgeable! They replaced all my…read morepool equipment and did a top notch job! I definitely recommend if you need any kind of pool repair or service.

Poolkeeping Pros arrived as planned. They performed a thorough Pentair grid cleaning , inspected…read moreall o'rings and system check. Vacuumed and swept pool, cleaned skimmers, added chemicals as needed and balanced pool chemistry. We are hosting a big July 4th party and our pool is now ready to go in part because of Poolkeeping Pro's. Thanks!!!

Tess has been in the business a while and funny enough even knew my pool from two owners before…read more She takes great care of our pool and hot tub, is pleasant to work with, and reliably handles issues as they pop up.

This is a first rate business. Keith's design ideas and Logan's technical expertise are what drove…read moremy decision to use Paradise. That, and their willingness to work with the customer on concerns and timing. The design and execution of the project was pretty much flawless, and the finished product is stunning. Finally, during the project both Keith and Logan bent over backwards to help me work through the HOA approval process by answering texts and providing updated drawings etc.. Forget that "mountain" pool builder, use Paradise.

Top notch quality work and the best service from experienced pool professionals. This is a second…read moregeneration family owned and run business that gives great service after the sale, just as good as before your build. Their pricing is reasonable and very competitive for the current market. They specialize in service which in our changing times is a commodity and sometimes hard to come by. Inquiries and calls are returned promptly because they know where their bread is buttered. Call Paradise Pools and Spas for all your backyard aquatic needs. My family is sure glad that we did!

I've been doing business with them for 20 years, ever since they installed my pool, including…read moreweekly maintenance. Last week, the pool cleaner told me the water was low, so I filled it. It was low, but after running the hose for two hours, the pool still wasn't filling, and I ended up wasting a lot of water. I called them and told them the pool was not filling up after 2 hours of trying to fill it, but no one came for over five days, and during that time the water kept dropping. I've never seen it that low, so I was worried there was a serious leak. When the repair guy finally came out, he called me several times but didn't seem to know why the water level was so low. He blamed me for not filling it, even though I fill it weekly or whenever the maintenance man tells me to. Eventually, he said the pool cleaner must have left something on, causing the water to drain -- and that was the explanation. Then I received a bill for $218. I called to explain what happened, but the owner was completely unhelpful. He put the blame on me and denied that the repair man ever told me the leak was caused by the pool cleaner not turning something off. In 20 years, I've never complained, and yet they treated me terribly. There must have been a huge change in ownership, they have never spoke to me in this way before. I have pictures from last week showing the water level just slightly below the white line, and I filled it immediately after receiving the maintenance man's email. He sends me pictures weekly after every visit. This company has changed in the last few years, even the cleaning is not like it used to be.

Love my pool but absolutely hate their service! It is impossible to deal with one person, get items…read moreresolved in a timely manner, etc. in addition, the price on one service went up 25% YOY and nobody follows up! I also purchased a pool cover and one of the benefits supposedly was that they were a one stop shop for needs post build. Well I just tried to get an annual maintenance scheduled and apparently they don't do that and advised I needed to go directly to the manufacturer. And the LSPP program - I have no idea what I am paying for, so many exclusions and am at my wits end!

Terrific from start to finish! We struggled to find an outfit to service and maintain our pool and…read moreSam and his team have been the answer to our prayers! Reliable and hard working and they always go the extra mile for their customers. I only wish we had known to hire Pool Smart for the design and installation. Sam and his team are amazing! Call him already - you'll be glad you did!

Sam cleared up the pool in a few days. Looks sparkling and safe again. Still getting the chemicals…read morebalanced out. Seems to be friendly and efficient. Thank you.

This Ace is the best. Neat, organized and well stocked! Customer service goes above and beyond!…read moreComparable prices and great selections! Thanks for being there when I need you!

Everyone was nice and helpful and i found everything i needed. Thanks again and i will be back.read more