I have no idea why Fielder would say things were taken care of as they absolutely were not and…read moreinstead the PB had his attorney try to scare us with a letter and attempt us from telling the truth about our experience- which was not good after the fact. Our pool developed a lot of issues - of which we now know were likely ASR related - but regardless we're not normal and extensive cracking in pool and out and on decking, in skimmers, in waterfall etc - we didn't realize just how much water was leaking until we moved and had another comparable sized pool and much larger lot yet our water bill was so low compared to the $400-500 bills we used to get. Our issues were NOT taken care of by PB and we had to pay out of pocket to remedy the issues which should have been taken care of by PB - before moving. We know of another friend who had a pool built by same PB a couple of years later and they have had nothing but issues and yes - ASR and PB simply closed up shop under his original name and reopened under a new name. It's not how pretty the pool looks when it's new but rather how it does down the line and does PB offer same level of service once they take their last payment. A resounding NO.

Fielder Custom Pools recently completed our custom pool. We couldn't be happier! Great customer…read moreservice from beginning design process through entire build and completion. Quick response time and quality work. We highly recommend! LOVE OUR POOL!!!

The team at Texas Pool and Patio has been outstanding!!! From Tina Anderson our sales consultant…read moreand designer to Micheal the Project Construction Manager we have been very pleased with the high level of customer focus, individual attention and details that we have been given by this team to make our dream pool and patio into reality. They were able to help us see a vision of what we didn't think was possible on our slopped lot. Offering creative solutions for our dream pool when it came to design for our patio, practical solutions for our budget, while creating a trusting relationship with us. :) Quality service, a complete consult at every phase in the process from design to build. Excellent communication and the final pool product just beautiful!! We highly recommend this company and especially Tina and Micheal for a pool build project!!! They are amazing! So happy we went with this company and so lucky to have had Tina and Micheal leading our project!! Our back yard finally has the "Wow" factor!!! Alisa and Mark McGrane

As of date there is no update. Do your research and find a company with a proven positive track…read morerecord.

Brett is great. He's very knowledgeable and helpful. We definitely recommend and will use him again.read more

What a great company to do business with! Very professional and knowledgeable! They replaced all my…read morepool equipment and did a top notch job! I definitely recommend if you need any kind of pool repair or service.

Poolkeeping Pros arrived as planned. They performed a thorough Pentair grid cleaning , inspected…read moreall o'rings and system check. Vacuumed and swept pool, cleaned skimmers, added chemicals as needed and balanced pool chemistry. We are hosting a big July 4th party and our pool is now ready to go in part because of Poolkeeping Pro's. Thanks!!!

Tess has been in the business a while and funny enough even knew my pool from two owners before…read more She takes great care of our pool and hot tub, is pleasant to work with, and reliably handles issues as they pop up.

Top notch quality work and the best service from experienced pool professionals. This is a second…read moregeneration family owned and run business that gives great service after the sale, just as good as before your build. Their pricing is reasonable and very competitive for the current market. They specialize in service which in our changing times is a commodity and sometimes hard to come by. Inquiries and calls are returned promptly because they know where their bread is buttered. Call Paradise Pools and Spas for all your backyard aquatic needs. My family is sure glad that we did!

So happy we chose the Paradise Team to build our pool. Keith's design fit our backyard perfectly…read more Less than 45 days from start of digging to completion with constant supervision by Logan, the owner, and Brian, PM. Although there was some changes along the way there was no change orders/ additional cost. Logan, Keith and Brian were all great to work with.

We have been in the pool for several months since completion and I wanted to thank the KZP team for…read moreaddressing things. No real big issues and the pool has been a added pleasure for sure. However there are some updates minor things that have occurred since we have been swimming: 1. A pipe cracked after the cold weather and even included the actual pipe for connecting the hoses to it. (Replaced entire components free of charge since having the LLSP coverage/1year warranty-highly recommend!!! 2. The vacuum was not suctioning well-replaced connection and took out extra weights for water tube for vacuum (last week) 3. Pool light flickering-came out to fix right away 4. Assisted with calcium build up-told me what to buy and showed me what to do 5. Check the auto fill due to overfilling-came right out to fix The only negative I have is when doing the quarterly LLSP I haven't seen a report for quality of items, chemicals added, updates on what they've done. However, the last visit with the female and male personnel (last week) were outstanding and was showing me everything in addition to addressing concerns. I appreciated them doing this and hope they get made aware that they did a great job! Overall experience with KZP has been great! No complaints and don't regret any decisions made by going with this company...true to word every step of the way! Yes, may not be cheaper than others but please review the "quality and warranties" when reviewing the contracts. Definitely do some research prior to signing, learn which equipment is one versus another, structuring of the pool (pipe installed) etc. Understand the reputations of companies, Ie, Houzz app, BBB, google reviews etc. We plan to renew warranty as we have had several things happened and want to be covered as we have experienced great service for getting items addressed and can only imagine the cost if not covered.

Love my pool but absolutely hate their service! It is impossible to deal with one person, get items…read moreresolved in a timely manner, etc. in addition, the price on one service went up 25% YOY and nobody follows up! I also purchased a pool cover and one of the benefits supposedly was that they were a one stop shop for needs post build. Well I just tried to get an annual maintenance scheduled and apparently they don't do that and advised I needed to go directly to the manufacturer. And the LSPP program - I have no idea what I am paying for, so many exclusions and am at my wits end!

Terrific from start to finish! We struggled to find an outfit to service and maintain our pool and…read moreSam and his team have been the answer to our prayers! Reliable and hard working and they always go the extra mile for their customers. I only wish we had known to hire Pool Smart for the design and installation. Sam and his team are amazing! Call him already - you'll be glad you did!

Sam cleared up the pool in a few days. Looks sparkling and safe again. Still getting the chemicals…read morebalanced out. Seems to be friendly and efficient. Thank you.