Smooth transaction and speedy service!!…read more They did a great job replacing our pool light. All throughout the process they provided quick replies to our messages and always directly answered our questions. I also appreciated that they provided us with additional options to work within our budget. Provided requested services within the week. We are very pleased with the repair they made on our pool.

Darrin removed the water heater and installed an erosion feeder. The cost was reasonable, the…read moreservice was prompt, and Darrin took his time to explain the changes he made and instruct me on how to use the erosion feeder. I will definitely hire A&B Pools for my next repair.

This guy took a lot of my time and then gave excuses about why they didn't have a bid ready and…read morekept saying it was almost ready and then sent a basic and short email saying they could not do the job. This guy presents well but can't even give me the courtesy of explaining why. After I sent several follow up emails asking for an explanation, he sent another short email and then never responded again. I thought he was our guy but something is wrong when an owner of a business won't respond to an almost complete contract. Something is wrong here.

Outstanding service. Had issue with my Pentair controller dying just ahead of a deep cold snap…read more Happened Friday night. Pool company and pool cleaning company both closed for the weekend. Called 911 Pool Care on Saturday and got Chris, the owner. He was on another job but went out of his way to answer my questions, understand the issue, and talk me through a way to bypass the panel and get the pumps running. I am a capable handyman and comfortable with electrical wiring so I was able to follow his directions. I do not think any other company like this exists out there. 911 Pool Care is now on my speed dial.

I have a 10-year-old Master Spa that needed a new cover, a new cover lifter, and some jets…read morereplaced. Their team arrived on-time and got the job done perfectly with a high degree of professionalism. I highly recommend this company for your hot tub maintenance and repair needs.

Fantastic! Came out, recognized the problem, and repaired under warranty with no cost!read more

This company was GREAT UNTIL the new owners Major Services LLC took over. I have recommend Twin…read morePeaks to several people as they not only took care of my pool, they took care of their customers and their needs. The new company Major Services LLC has lost all customer service skills. They 'automated' everything which is normally fine however no communications to the existing customers any more. It all about the emails and automation for them. What happened to the person to person communication when a problem came up?

Fantastic service from owner Bill and his great staff. They do it all for pool maintenance…read more.. cleaning, repairing and improving. Cannot recommend them enough!!!

Erick is a highly qualified person who has a simple approach to the customer in need of help…read more Honesty, understanding the circumstances and a willingness to share options to solve problem. Many of you out there have dealt with the big boys services companies and been either taken advantage of or totally disappointed by their service. Eric offers practical advice and quality service at a reasonable rate. You have nothing to lose by contacting Eric. Interview him, listen and THEN you make the choice. I did and I must say I have never been disappointed by Eric.

Just wanted to give a shout-out to Decker Pool Services. Eric came out and handled my pool filter…read morecleaning (cartridge & DE) for only $75 -- super professional, quick, and honest pricing. He also does full-service pool care for $165/month, which covers weekly cleaning, chemicals, and equipment checks.

Deciding to install a pool in your backyard is a huge decision - it is a big financial commitment,…read morea big time commitment, and you are going to be dealing with some sort of inconvenience for at least several months. Our first decision was what kind of pool to put in - gunite or fiberglass. The fiberglass was tempting just because of the shorter timeframe, but after lots of research, we felt better about a gunite pool. Then next we had to find a good company, and there are many choices out there. We interviewed several different companies, including the big name companies, but we were so lucky to find Austin Dreamscapes. A local family-run company, it was obvious from the git-go this was going to be a good experience. Bianca walked us through the whole design process, including tile, coping, and other design features, and basically did ALL the legwork to get the HOA approval done. They went through the whole contracting process, which was a big relief to us to have the protections of a detailed contract. The actual construction was a little painful because we have three big dogs, but the staff worked with us to make it very seamless with minimal disruptions to our life. The turn-around time was much less than what some other companies gave us. Dad Jim, who has been in this business a long time, was on site constantly, communicating with us about what was going on and helping us manage changes we wanted as construction progressed. In a few short months, the pool was done, but Austin Dreamscapes didn't just take off - they walked us through curing of the concrete, how to manage the pool, and set us up with Scott, who did "Pool School" with us to learn all about the pool and how to manage it. Was it cheap? No in-ground pool is going to be cheap (if done right), but the cost was in line with quotes from other companies, and we had the benefit of a hands-on family experience. They have been in contact frequently since completion to ensure all is going well, and they send out reminders of what to do as freezing weather approaches, etc. We would use Austin Dreamscapes again in a heartbeat if we put in another pool at a future house.

If you are considering the investment in a swimming pool, look no further. This has been one of the…read moremost pleasant experiences as a consumer making a large purchase in a long time! From the beginning, Bianca ticked all the boxes when it came to knowledge, promptness, responsiveness, design actualization, budget tweaking, and ease of consultations both online and in person. She gave us REALISTIC timeframes for each phase of the project, no empty promises, and if something was delayed or ahead of schedule, communication was prompt. Once our contract was signed, the process of city permit and HOA approval was streamlined and without delay. With the green light from permits and HOA the crews were at my home immediately. These guys work FAST without big gaps in crews which stands them apart from most contractors. We broke ground on August 6 and were swimming by September 13th. That's 5 weeks! Unheard of! Jim, who is the owner of ADS, is exactly the kind of man you want on your property during a largescale build like a swimming pool! He was onsite most days to make sure that our dream pool became a reality. He kept the project fluid and allowed us to make edits as the project developed in order to ensure we were completely happy. Building a pool is a large undertaking, but ADS made it enjoyable! My husband and I joke that we miss chatting with Jim over our morning coffee as the crews arrived each day of work. Jim's son, Trevor, was also onsite many of the days and we love supporting a family business! When concerns came up, as they do in any construction project, they were not dismissed and remedies were applied until we were completely satisfied. In all, ADS went above and beyond what I would expect while they were employed at my home. Respect, cleanliness (within reason, this is a messy project by nature), quality, and long term value. Construction projects don't have to be a nightmare-headache, and ADS is proof of that!

I can't say enough good stuff about Gold Star Leak and Repair. We had a sudden leak occur somewhere…read morein our pool. We called several pool repair companies and decided upon them. I am very glad we did. Both the main technician, Carlos and his assistant, Maryori, were extremely professional and kept us informed as the process went along. They left our yard clean, and although they are not responsible for our grass or yard, I could not even tell they had worked in our yard! They did a final leak test after the repair to ensure we did not have any additional leaks and we were leak free after their repairs. The repairs also carried a one year warranty and they also include a year of free leak detection from the date our repair was completed. I also found the office staff, Amanda, very friendly and concerned. She made us feel valued as a customer. I highly recommend them and they will be the first company I call if we experience problems in the future.

Gold Star repaired an underground leak in pool several weeks ago. They were able to precisely…read morelocate the leak so that only approx. 12" by 12" section of concrete had to be removed. After the leak was repaired, they filled the hole with concrete. Process was smoother than anticipated. They responded quickly to my request for help and the staff were friendly. My only complaint is that it was very expensive but probably competitive given the relatively small number of companies who perform this service.