Eric and his team have completed a number of remodeling projects on my home in Penn Yan. I found…read morea) their communication to be outstanding, b) attention to detail very high, and c) they are always willing to work through the inevitable 'surprises' that happen on remodeling projects and complete on time. When compared with other contractors and bids, I found that they offer exceptional value. The Roots team listens extremely well. They take ownership in all aspects of the project, even when it could be argued it was someone else's problem. I REALLY appreciate that. Once we talked about a task needed, it always got done.

I was so excited to work with Roots Handyman Service. Met with owner and had a great conversation…read more Had small jobs that required attention. The crew did a fine job, but you never really knew how much they were charging per hour, as it was always hidden in the final estmate. I finally found out the hourly on a project where they were labor only. They sent 3 guys, one of which stood around until needed as a runner. Bottom line, if you feel that $112/hr. is a fair wage, then disregard this review.

We truly enjoyed working with DJ from DeDe Construction. He was excellent from start to finish. DJ…read morearrived exactly when he said he would, explained everything he was going to do (and why), and always checked in with us to make sure we were happy with the progress. His attention to detail really shows, and you can tell he genuinely loves what he does. We are extremely pleased with the final result and would absolutely hire him again. Thank you, DJ, for the great work! Scott and Bianca

We moved back to Rochester from out of state and bought a home in Fairport that needed some…read moreupdating and a major renovation that included taking two bedrooms and making them into one large bedroom suite with an expanded bathroom and large walk-in closet. In addition to that, they also replaced 3 closet door sets, 2 exterior doors, replaced several light fixtures and ceiling fans and installed a new ceiling fan, replaced toilets, etc....DJ and his partner were given full access to the house and they were there every day, like clock work for almost 5 weeks and the place looks beautiful. They were prompt, courteous, polite, tidy and very skilled. Their work habits and attention to detail, etc...speaks volumes. DJ even acted as my agent and helped see other projects get done while he was doing his thing (garage floor epoxy, whole house generator install, appliance delivery and moving-he put a covering on the wood floors so they wouldn't get damaged, etc....) They weren't the lowest quote we received, but not the highest either. We had a somewhat aggressive timeline and they were the only ones who said they could do it. They worked into the late evening a few times just to make sure they did. Communication was very good, especially when we were not there one single day during the project, but 4 states away. If there was a question, DJ called. If I didn't answer, he would move on to something else until he got ahold of me and had the question answered. I'm looking forward to seeing the pictures of our project posted on his website. The bathroom, especially the tiling, gets alot of "ahhhs" and "oooohs" and a couple other contractors (working for HD) have looked at it and were impressed as well. Even our painter positively commented on it and he usually isn't complimentary :) Don't let their age keep you from hiring Dede. You'll swear they are 10-15 yrs older than they are. We look forward to having him do our other full bath in a couple months once we recuperate from moving in. PS - DJ would say good morning to us into our Ring doorbell when he would arrive in the mornings. He probably doesn't know we saw it, but it was recorded. Very nice young man

Jordan and Jim installed our new storm door. Their service was above and beyond our expectations…read more The door is perfect. Highly recommend Marshal Exteriors, and ALL their staff. Thank you!!!!!

QUALITY WORK. GREAT PRICE…read more Marshall Exteriors provides quality work and friendly customer service. They go above and beyond to ensure the job is done correctly. We ordered gutters for our home - Dripaway Gutters, an extension of Marshall's - and were quoted an excellent price. Even with recent storms our area had received, we were able to get on the schedule quickly. Our gutters were installed in a few days due to the size of house and it looks like our home got a complete facelift. They were clean and efficient with clean up of old materials - we had old gutter attachments still on the house in certain areas, and they disposed of it with ease. Our home looks beautiful and the gutters worked wonders at helping dry out our basement.

TKO Handyman fixed our fence after a storm knocked it over, and even created a new gate for us from…read morethe fallen panels. Great communication throughout considering all the weather to contend with. Very professional and highly recommended!

TKO Handyman did a fabulous job on my custom outdoor gates. He took my drawing and handmade the…read moregates exactly as had hoped. He's a pleasure to work with and a real craftsman! He worked through the weekend--and some bad weather-to get the job completed. Thanks Tristan!

After slow and no reply from other local companies I located Williams. Richard replied promptly and…read moreshowed up for a free estimate right on time and within a few hours of our contact. He gave me two options and did not try to bias me to either. He answered my questions clearly and professionally. I booked the work on the spot and within a few days his crew showed up and did a very neat, complete and professional job at a very reasonable price. I could not be happier with the value. Doing business with Williams has been like a breath of fresh air.

Williams Asphalt (TheAsphaltCompany.com) in Waterloo NY just completed a job for us, we had a large…read moreconcrete driveway/patio recovered in asphalt and it looks fantastic. Best price of any established paver I got a quote from, nice equipment and skilled people on the job. Extreme attention to detail and it came out great. I never bother with reviews unless something is outstanding and this was definitely a win. Extremely satisfied!

Flexible and fair. Great service. Had some siding work we needed done. Solon provides two options…read moreand price points and laid out the pros and cons of each option, so we could make an informed decision. While onsite, he pointed out some additional siding that had come loose, and re-secured the loose siding as a courtesy. 100% would recommend and will hire again.

Fix The Roc installed new gutters for us last month.  They removed the ice melt system from our…read moreold gutters, took down the gutters and reinstalled the system in our new gutters.  We are very happy with the new gutters and were relieved to find Solon was a rep for the Edge ice melt system we already owned, because we were concerned with someone removing the system who was unfamiliar with it.  Solon finished the job in a timely manner and was very professional.  We enjoyed working with him and would highly recommend him!

I hired Matthew for an emergency macerator pump replacement. He was responsive and available when…read moreother local firms were booked out, which I sincerely appreciated, to his credit. However, I cannot recommend his business based on the quoting and final billing miscommunications. The project vastly exceeded the initial 4-hour estimate, ending up at over 8 hours of labor without any mid-job notification that the scope or time was doubling. Additionally, I was charged two separate $150 site visit fees ($300 total) for a single job that was split into multiple visits for their scheduling convenience. Despite a verbal agreement to provide the main parts 'at cost,' since I already had them ready to order, the final invoice included significant markups on basic cleaning and truck supplies like towels and buckets. When I reached out to discuss these discrepancies in good faith, suggesting compromise, the response was defensive and included immediate threats of late fees on a first-time invoice that was actively being contested. PitStop reduced the invoice by $50 as "good faith". After I itemized out a compromise between what I was led to expect and what was invoiced, I was ghosted. After waiting a few weeks and following up with no response, I chose to pay the invoice in full simply to close the matter, but I strongly advise other property owners to get a binding written contract and a capped labor quote upfront before any work begins.

Matt is professional, responsible, honest and reliable…read more He arrived on time for both visits scheduled. He gave me a play-by-play and offered great suggestions and follow-up. His pricing is competitive. You can't beat Pit Stop Plumbing! Trust me; I've never found a better, more competent contractor. Thank you.

When you need good home maintenance or repairs at a fair price, call Jason Long. I am more relaxed…read moreand secure in my home since he has resolved several issues for me. I totally trust him to be fair, honest and thorough in his work. I have seen some of his custom woodwork and it is beautiful.