I can't speak to the Watertown location. However, engaged with shop in Fort Atkinson to evaluate…read moreand sanitize (2) business laptop PC's prior to donating them to a shelter in FL for homeless female veterans. They replaced CMOS battery in a laptop competently. However, they quoted $150 each to "sanitize" the laptop computers. This is crazy as both computers had valid Windows 10 COA and license keys affixed to their respective laptop case(s). Second, all they did was reformat the hard drive and re-install Windows 10 one the first laptop which does NOT 'sanitize' the equipment preventing recovery of personally identifiable information. Unfortunately, I didn't learn their definition of 'sanitize" until after receiving one laptop back and finding their efforts lacking. Customer Service was lackluster and they barely seemed to acknowledge my presence until it was time for payment.

I bought a computer from this company a few years ago. The computer has had a few problems, and…read morethe techs were professional and seemed knowledgeable. I purchased a virus protection program that renews annually, with an annual cost of around $45. The payment policy of this business is improper, at least in my experience. I spend half of my time working in Florida. I rarely pay with checks, nor do I ever have to given alternative payment methods online. When in Florida this time, I received a bill for the renewal of this service. I informed the store manager that I would not be able to send a check until I return in mid-November and have access to my checkbook. I also offered to pay by credit card, but the company charges a fee for using their portal and otherwise paying online. I never agreed to this fee and I will NEVER pay a company extra money to simply pay my bill. When I explained this, the owner of the company cut off my virus protection for non-payment, even though I was ready and willing to pay upon my return to Wisconsin. Now, my data and all of my confidential client files are exposed and vulnerable. This is a huge emergency, as I am an attorney. I will have to hire someone to go to my home and install a virus protection plan to avoid compromising this data. Even though I warned the owner that he would be responsible for any damage to my data, he continued with condescending, unthoughtful e-mail communications and refused to even consider waiving his inappropriate fee. This may be an unfair trade practice, which I will explore with the appropriate authorities.

I have used Brookfield Computers for more then 10 years. I found out about Brookfield Computers…read morefrom my Brother Jim who used this Service to maintain his computers used in his Home Remodeling Service. He highly recommended Brookfield Computers because of the quality of services and excellent prices that kept his computers functional. I have had Joe NG replace the C-Drive on my HP Laptop Computer. Joe was able to retrieve all of my files from my old hard drive. He also did a needed tune-up, cleaned the cooling vents, and replaced the battery on my HP Laptop. This Laptop now functions if it was "New and off the shelve." I also had Joe install my new HP Envy Photo 7800 All-In-Series Printer using his Remote Service. His services are excellent and priced reasonably. Joe has helped me maintain my HP Computer Equipment in excellent functional shape. I highly recommend Brookfield Computers for their excellent Service! Thanks, Jeff H. Milwaukee, WI

Tbey did a great job repairing my laptop and they did it in a timely manner. They exceeded my…read moreexpectations!

The only draw back is they have a tiny parking lot. It's easy to miss. This place is awesome. They…read morefixed the problem with my laptop right away. It was a charging issue, even though I had it plugged in at home it wouldn't boot up. They charged it overnight & it booted right up. They would mot accept a dime from me. I will definitely be going back for all future repair needs.

My Dell desktop crashed and I couldn't access my financial data (and had no backup). Yikes! I…read morecalled Remachines and immediately spoke with Boa -- she was amazing! After looking at my CPU, Boa was able to explain my computer's problem in terms I could understand, was patient with my questions, and ultimately restored all my data. Remachines also conveniently accepted my old PC and peripherals for recycling. I would return to Remachines in a flash if I had further computer issues. Thanks, Boa!

I want again to BRAG about the expertise of BRAD & PETE! They solve every problem that I'm able to…read moretake to them whether on the phone or in person. The MIRACLE that they gave me was that when I spilled coffee into my laptop, they told me to BURY IT IN DRY RICE IN A CONTAINER after holding the computer up to drain. That's the laptop computer on which I am keyboarding this recommendation. What more can you ask for?!?! John Eyster jweyster@gmail.com

Great place and the prices are good. Highly recommended if you need business or personal computers.read more

Company sells defective, heavily used crap as "New" on eBay, and even lies about wiping. Comes with…read morea full windows install! 2700 GB of writes and 288 power-on hours is not "New", and temps over 80C mean that the only place the drive can safely be installed is the trash. Be very careful dealing with Kontney, they've shown they will blatantly lie about the status of an item to get the sale. https://www.ebay.com/itm/185320904539

The Computer Company, Kyle Computer Group, has been extremely helpful with the updating and…read moreinstallation of a new computer I purchased. I had purchased a PC from Walmart for 500 dollars. It was very disappointing and so I took it to KCG to see what was wrong. They were very helpful with consulting me with what was wrong and have a very professional tone to everything they do. I would highly recommend any individuals who have issues with their computers!

So, I don't have much experience with this place just yet as they are only a week old, but I like…read moreto encourage the early growth of new businesses and this one deserves a nod. I called Radio Shack in the same strip mall to get a price on a DVI cable for my computer monitor ($28 ish). When I pulled in, I saw that MPC was open. In my quest to buy local, I stopped in, fully willing to pay more just because I'd rather not throw money at a national chain. Thing is, it was about $8 cheaper at Milwaukee PC. And the manager was totally friendly and helpful, and obviously knew way more about the products on his shelves than anyone from the Shack. MPC FTW! Definitely will return if (or more likely when?) I have a computer problem.

My Dell was infinitely looping. Took it here to be diagnosed. Was told hard drive failed and…read morecomputer was worthless. Costs $40 and given recovery specialist info. Several times was asked if I really wanted computer back. I then called Dell and they sent usb with reload for system and the computer was fine. I'd avoid this place like the plague. They are dishonest.

I brought in my custom PC build for a repair and i'm very satisfied. The staff communicates well,…read morethe prices are reasonable, and the work got done in a timely manner. They make it easy. I'd reccomend this place to anyone who needs a repair.

Jon was very helpful, he knew exactly what I was looking for/needed and got it right away. I was in…read moreand out so quickly I can hardly believe it. I'm impressed and I will be back.

I wasn't really sure on where to go to get my apple MacBook air screen and mousepad replaced for…read morecheap, but getting an estimate here was very surprising considering it was a lot less then I had expected. The time of getting the parts in and replaced and getting my laptop back wasn't more then two weeks. I was very pleased with this and got my other laptop screen estimated. They checked back with me to make sure everything was working well. My other laptop screen has a crack across the center and I had replaced it before for $400 because the guy had told me it is only sold as a whole part and he couldn't just get the screen, so I was expecting a big price for the repair, but once again I was very shocked. They estimated me $150 for this repair which makes me wish I had gone here the first time. I will be going here from now on for any electronic repairs. The customer service is also exceptional.

From the owner: We specialize in helping our customers get the most for their money when it comes to computers. At…read moreour company we focus on the 3 main R's of computer consulting: Repair, Rebuild and custom Rigs. We've got you covered from Bios updates to server systems from scratch. Reach out to us today with all you tech needs.

Great prices, very helpful. The staff will take there tine with you and help trouble shoot your…read morephone!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Watertown store today.