We've had a great experience with Adams Appliance Repair. He responded quickly and has already…read morehelped us with both our dishwasher and refrigerator. He's honest, reliable, and takes the time to do extra work to make sure the repair is done right and will last. Highly recommended.

Jerry was able to get us scheduled in the next business day and made the repair quickly. I'm happy…read moreto recommend Adams Appliance Repair.

Quick response. Fast work. Tidy. Fair price....so glad to see quality service still existsread more

The man can fix just about anything, particularly if you have older or vintage appliances. He's…read moreable to source parts, he's professional, he's prompt, and he's efficient. I almost want something else to break so we can have him back!

Called for refrigerator diagnostic/repair at 1pm on a Friday, they weren't sure they could have…read moresomeone come until Monday so didn't want to promise it, but were very pleasant when I said I was going to call around and see if someone else could come. Couldn't find anyone else, so called back at 3pm on a Friday afternoon figuring I'd live with Monday. By that point, some other things had finished up and so Naomi juggled some things and had someone at our house by about 4pm, had the replacement part they needed with them and had a refrigerator that was about to go through a weekend w/out repair fixed. And it sounds like the technician was nice, too. Really good service !

Quick response, reliable, reasonable, local. Personable, knows exactly what he is doing, very…read morehelpful. Knew what the issue was immediately , saw the problem and was able to remedy it the next day. If I have any other appliance issues he will be the one I will call immediately and know the job will be done right and on time. Did not need to be paid until the job was finished. Very happy to have someone with Will's experience and expertise so close and ready to help. C.Wakeman

I highly recommend Will's Appliance Repair. Knowledgeable, friendly,and…read more reasonable rates. Prompt service and easy to work with. He even worked around my crazy schedule. I'll be calling again. Thanks Will!

update - the company responded to my below complaint promptly and courteously. Dryer was repaired…read morethe next day. Both Liz the office manager and tech Adam were professional and competent. Thank you! -------------- The first diagnostic visit was good. They said they would order parts and get back to me. Two weeks later, no call and they forgot to order parts. another week and they came to do the replacement - knocked, we didn't hear it and left after 10 minutes. I called the guy as I saw his truck pull away and he basically said "too late I will have to reschedule and he had other service calls". Home office told me the same thing call next week. I'm trapped - paid like $ 159 for 5 minute service assessment and almost a month later dryer is still broke.

We worked with these folks a couple years ago and things went well…read more This time, however: You can never actually speak to a person that works at the local office and the call center won't give you the local number. I even went to the address listed in Apple Maps and they had moved. The call center is a gd nightmare. I must've called them five times to explain our situation. They tried to overcharge me for a warranty. They tried to charge me for parts that weren't needed. They promised me an appointment and then moved it back five days. A second tech had to come back a different week. One of the techs missed a diagnosis and also canceled one of the appointments. He was overtly very frustrated with the call center as well and it resulted in an unpleasant demeanor. Family of five without a dishwasher for weeks is very stressful. Taylor is great.

Expensive service call yielded zero results. We have two CO detectors in our house, one upstairs,…read moreone in the basement. Both went off within seconds of each other just after I turned up the furnace in the morning. Bethke sends a tech out, I need to wait there and miss work, so that's not helping. Guy gets there, immediately makes up his mind that my detectors are faulty because they are old. Does a simple check for CO at the heat exchanger exhaust and the outlet into the ducts and comes up with a low CO reading. 20 mintues later, I'm $240 lighter with no real answer as to what happened. I checked my CO detectors later and they were working. So... I paid $240 for a half-assed, incomplete diagnostic by a monkey with a 5-gas analyzer. If I did that as an auto mechanic, I would be through. Do yourself a favor and call another company.

A little while back, we noticed that our furnace was not kicking on, and the temperature in the…read morehouse was dropping quickly, as it was below zero outside. Yay Wisconsin! We called a couple of places around and they told us we were out of luck for a few days, but Bethke's dispatch team was really accommodating and had a tech, Mike, at our house within less than two hours. Mike was extremely knowledgeable about the issue at hand and was able to fix it quickly. He also explained to me everything that he did, and I feel confident that I could do it myself now if it came down to it. He also gave me some helpful reminders about maintenance. I thought we were going to pay an arm and a leg, but the bill was the best part. Incredibly reasonable prices for lightning fast and thorough service. I would call these guys again in a heartbeat, and I think you should too.

I interviewed 5 other firms in Madison looking for someone to clean our air ducts and vents in our…read morehome. Jean Paul took the time to walk me through his process and his equipment. We had our duct cleaned on Friday 3/4/2022. His pricing was a fixed amount per register and a set up fee. All very reasonable. The entire process took 3 hours and none of the dust came back into the house. Our house is 16 years old and according to Jean Paul this was the FIRST time the ducts were cleaned. He showed me the debris in our ducts. It was quite a bit. I would highly recommend Madison Area Duct Cleaning.

Great service, friendly, house was cleaner when they left than when they arrived, arrived on time,…read moreand the price couldn't be matched. Highly recommend!

I wish that I would have bought all my appliances from Tri-County. Their Service tech (Issac) was…read morevery helpful figuring out the problem with my washer. When I decided to just purchase a new one, the staff at Tri County appliance asked me questions on how I used my washer to help me make the best decision. Their expertise was clearly evident. It was delivered without a flaw, terrific experience all the way around. The icing on the cake is that they are not a big box store. I wont ever go anywhere else.

We have been buying all our appliances here for the last 20+ years. Sales people are always…read moreknowledgeable and helpful. Prices are not that much higher than big-box stores, especially when considering free delivery and removal of old appliances. And the repair services provided have always been top-notch. There may be a longer wait than one would wish sometimes but that's just reinforcement that others as well have found them to be superior.