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    Hortencia's House Cleaning

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Hortencia's House Cleaning

    Deep cleaning

    Move-in or move-out cleaning

    Regular home cleaning

    Hortencia's House Cleaning Photos

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    Recommended Reviews - Hortencia's House Cleaning

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    2 years ago

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    3 years ago

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    Ask the Community - Hortencia's House Cleaning

    How much do you charge for a deep clean? I have asthma and would like my ceiling fans, windows, floor trim, and blinds cleaned as well as basic cleaning of all rooms. I have 2 bdrm, 1 bath. 998 sq ft. 5 windows, 1 bay window, 1 slider. Thank you!

    Hi, where do you live, can I go look at your house so I can give you an estimate?

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    Zest Cleaning

    Zest Cleaning

    (91 reviews)

    Not recommended…read more Cleaners said it'll take them total four hours to do regular cleaning (this is after they did a first cleaning so they already had a clear idea of the workload and time needed). And then owner wants to charge $265 for monthly cleaning. So their hourly rate is $265/4 =$66.25. Way overpriced compared to market prevailing rate. And I don't think the charge is in alignment with the service provided. There were no trash bags in place. Rugs were left unwashed and not put back in place, etc. Ironically they charge $55 per hour for first cleaning, which means reoccurring cleaning their rate is higher. Yes these days it's tough for small businesses to survive. But that doesn't mean customers got money rained on their head. Update: the owner explained that the rate is based on total sqft. This is nonsense! We have four bedrooms but two were not cleaned. Plus we always have regular cleaning services and it always takes them four hours or about $200 to clean it. And this business owner decides to charge us $265 just because we live in a house (and remember we only need 2/4 bedrooms to be cleaned) and not based on the actual cleaning area and total time needed? We were told by the cleaners that our house is well-maintained and they didn't have to scrub anything so total hours spent will be 4 hours. Owner is saying that although it only takes four hours but you need to pay $265. Does not make sense. Plus I know the SAME technicians when they clean my friend's townhome, they spend the SAME amount of time four hours in total and they charge less. Just because we live in a house not a townhome, it doesn't mean we have to pay more for the same cost incurred to the owner. It's not like our house is a rabbit hole or dirty anything. The technicians clearly said the place is well maintained and they didn't have to spend any extra effort. Then why do I have to pay much more at the hourly rate close to $70 to have the same cleaning service and hours? WHY? This is outrageous. I'll never do business with a service provider whose pricing is not transparent. Last time I used them for deep cleaning two years ago before tenants moved in, the tenants complained the cleaning was not thorough at all and requested for a refund. I contacted the owner right after the complaint, sent her the pics and she did not accept the request for a refund or offer re-cleaning. Nonetheless, I gave them another try which is totally idiotic on my side. I chose to not post a bad review after the first disappointing experience because I don't want to be harsh on small businesses. However this time the experience is even worse and even disrespectful. Who on the earth can explain to me why I have to pay more for the same service and hours? Why my own lifestyle (living in a house instead of a townhome) has anything to do with your operating costs while you use the same people, same hours and same cleaning equipment? Then why do I have to pay more? Explain to me. Choose wisely at your own risk. Honesty in business is underrated.

    I was charged $330 for a "deep cleaning" of a 2000 square foot home. The results look like an…read moreincomplete routine service. Dusting was incomplete, laundry room was completely ignored, kitchen cabinets were not touched. The floors were mopped with no attention to detail. The owners response was it would cost another $330 to complete. *** Be very weary of the company's definition of a deep clean ***

    Betty Miller Residential Services - Sparkling clean!

    Betty Miller Residential Services

    (319 reviews)

    My favorite things about our cleaners are the consistency, thoroughness, politeness,…read moreprofessionalism and ensuring the job was well done. From management to on-site cleaners, they have been excellent. It has been my experience in utilizing a couple of different cleaning services that having the same crew servicing your home is often more beneficial in achieving consistency. Additionally, they are good about the fact that we are a "no shoes" indoors household so they comply by wearing the blue bootie shoe covers we provide. There truly is a lot to love about Betty Miller Residential Services.

    Both housecleaners were polite and cleaned very well in the areas they cleaned. Unfortunately, they…read moreforgot to clean the top of the refrigerator, window sills, fireplace hearth, and portions of the kitchen floor. However, upon addressing these items, they immediately cleaned the neglected areas without complaints. Furthermore, they accidentally took my bathroom floormats. Upon contacting the company to have them returned to me, a representative informed me the floormats were in the trash can, so they thought they were trash. One of the cleaners returned them to me and apologized, stating she thought they were trash because her counterpart placed them on top of the trash can. I shared photos of the floormats on the floor with the company representative, but she still denied they were on the floor. I shared the dialogue I had with the housecleaner that returned the floormats, but the company representative neglected to apologize for blaming me. The housecleaner showed great integrity, but the company representative is incredibly prideful and arrogant. I still plan to continue using the company for cleaning services, but I learned to continue taking before pictures to secure my assets. The housecleaners definitely clean very well, but their work needs to be checked before they leave to ensure they fulfill their responsibilities.

    Hortencia's House Cleaning - homecleaning - Updated August 2026

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