My favorite things about our cleaners are the consistency, thoroughness, politeness,…read moreprofessionalism and ensuring the job was well done. From management to on-site cleaners, they have been excellent. It has been my experience in utilizing a couple of different cleaning services that having the same crew servicing your home is often more beneficial in achieving consistency. Additionally, they are good about the fact that we are a "no shoes" indoors household so they comply by wearing the blue bootie shoe covers we provide. There truly is a lot to love about Betty Miller Residential Services.

My experience was confusing and inconsistent. I was told…read moremultiple times that they were not accepting new clients. However, when my family member called shortly after, an appointment was offered immediately. When I asked for clarification, the conversation became uncomfortable and defensive instead of professional. Based on my experience, I chose not to move forward.

The move out cleaning I hired was superb but some marks left in the fridge. I myself had to get a…read moredisinfectant wipes to clean it. Other than that, the service was timely and was completed in about 2 hours with great value and same day scheduling.

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

This was our first time with Dal Cleaning Services. Stephanie and Lady (sp?) listened to my needs…read moreand did a thorough job at deep cleaning our home. They were both fantastic! The booking process was easy, quick communication and cleaners were on time. I really appreciate the service and very happy with the results, will use them going forward!

They did good cleaning. I hired them due to move out. They cleaned really well and definitely…read morerecommend.

Margaret and her husband Milo are great to work with. Milo to house for estimate and arranged…read morecleaning to our schedule. Excellent communication, in prior to arrival, progress and leaving. House was immaculate and I noticed little details where they do a deep and thorough cleaning. Example little rust around sink drain, etc. Highly recommend and they will know be regulars at our residence. Alexandra and Michael our cleaners took their time and really impressed me!

Anna and Paul came out to deep clean our apartment. They arrived on time, and were very friendly…read more The job done was very thorough and detailed. Our home looks fantastic!! The price was affordable, and they impressed us so much will be having them return!!

This has been the worst cleaning company experience we've ever had, and I strongly warn anyone…read moreconsidering SL Prime Cleaning Services to look elsewhere- run don't walk! The owner is a liar and does not stand behind her work. We did a full walkthrough together prior to starting services with their company, agreed to a set price ($130/per week for regular clean and $250 for a deep/airbnb clean), and after only a few months of service she turned around and tried to increase our rate by nearly 200%. Our home is only 924 square feet (2 bedroom), yet she claimed a regular weekly clean would now cost $260 and an Airbnb clean would be over $520. What makes this even more absurd is the level of service provided. For those inflated prices, they:     *    Do not wash linens (beds, sheets, pillows, couches)     *    Do not clean outdoor areas, the grill, or the garage     *    Left crumbs on counters     *    Didn't even take out the trash And yet they think it's "fair" to charge $65 per hour per person for cleaners who couldn't even complete the basics. The value simply does not match the rate. When we raised our concerns, no one offered to come back and fix the work. We had to send our neighbors in to finish the cleaning ourselves. For a company that claims to be able to handle Airbnb turnovers, this is completely unacceptable. The worst part is the way the owner handled the situation. She refused to take a phone call with me and instead hid behind her scheduler, sending canned AI-style messages. It's shady, unprofessional, and shows zero accountability. We wasted time training their team on how we wanted our Airbnb prepared, only to be left scrambling right after a long-term renter moved in. Instead of working to make it right, they walked away while trying to justify predatory, ever-changing pricing. Bottom line: this company is dishonest, unprofessional, and predatory in its pricing. Wanting to charge $520 for crumbs on counters and trash left behind is outrageous (especially after we had already cleaned all the cabinets and drawers ourselves/staged and cleaned the living room, etc). We will never use them again, and I encourage others to avoid them at all costs.

You are correct--we did leave a positive review previously. We were very happy with the team you…read moreconsistently sent for our weekly cleans. However, this most recent experience was very different. For an Airbnb turnover clean, you sent an incompetent team who failed to complete even the basics. Instead of standing behind your service and offering a re-clean or re-check, you chose not to make it right--yet still charged the full $250 for 924 sq. ft. This, despite the fact that we have video proof showing how immaculate we left the property prior to their arrival. In reality, all that was needed was a light kitchen touch-up, bathrooms, and bed-making. We also stand behind the fact that you have not been truthful. Over the course of three days, you changed your story multiple times--first claiming two cleaners worked four hours (when our time-stamped video shows they were there just over three hours), then later responding publicly and claiming three cleaners, which has never once been the case for our property. Again, this is a small 924 sq. ft. home that we keep extremely clean and organized. Finally, when we initially offered to pay you by the hour, you declined and said you don't do hourly rates. Yet now you're claiming your inexperienced workers deserve $65 per hour, per person. The inconsistency is baffling. We did want a 6 month contract for our current renter- with our agreed upon pricing of 130/weekly cleans and our prior cleaning crew. You refused to honor either- and chose to double the price instead, and say you couldn't guarantee a certain team. We have documented emails with your quoted prices and the issues outlined above. If you're considering hiring this company, please reach out--we are more than happy to share all of this information with you. Save yourself the trouble and look elsewhere.

I recently used Gladis House Cleaning after a poor experience with our previous, long time…read morehousekeeper. I received a recommendation from a neighbor for GHC. I could not be more impressed. The owner has great communication, she is punctual and professional. She and her crew have a great attention to detail. Our house has never looked better after a cleaning. I strongly recommend Gladis House Cleaning if you're looking for a terrific cleaning company.

They go above and beyond at every step. Imagine a perfect job, well this is better. They do extras…read moreI didn't even think to ask about.

Paulina and her husband did an excellent job cleaning our house. They were on time, very…read moreprofessional, and paid great attention to detail. The house looked spotless when they finished, and we truly appreciated their hard work and care. We are very happy with their service and will definitely hire them again in the future. Highly recommend!

Paulina and Jack are such a lifesaver for our family! With a 15 month old our house was in…read moredesperate need of regular cleaning schedule. We went through a few cleaning services before tidy home and we were so beyond impressed with them. They are by far the best cleaners in the area and have incredible attention to detail. We love their services!

Not recommended…read more Cleaners said it'll take them total four hours to do regular cleaning (this is after they did a first cleaning so they already had a clear idea of the workload and time needed). And then owner wants to charge $265 for monthly cleaning. So their hourly rate is $265/4 =$66.25. Way overpriced compared to market prevailing rate. And I don't think the charge is in alignment with the service provided. There were no trash bags in place. Rugs were left unwashed and not put back in place, etc. Ironically they charge $55 per hour for first cleaning, which means reoccurring cleaning their rate is higher. Yes these days it's tough for small businesses to survive. But that doesn't mean customers got money rained on their head. Update: the owner explained that the rate is based on total sqft. This is nonsense! We have four bedrooms but two were not cleaned. Plus we always have regular cleaning services and it always takes them four hours or about $200 to clean it. And this business owner decides to charge us $265 just because we live in a house (and remember we only need 2/4 bedrooms to be cleaned) and not based on the actual cleaning area and total time needed? We were told by the cleaners that our house is well-maintained and they didn't have to scrub anything so total hours spent will be 4 hours. Owner is saying that although it only takes four hours but you need to pay $265. Does not make sense. Plus I know the SAME technicians when they clean my friend's townhome, they spend the SAME amount of time four hours in total and they charge less. Just because we live in a house not a townhome, it doesn't mean we have to pay more for the same cost incurred to the owner. It's not like our house is a rabbit hole or dirty anything. The technicians clearly said the place is well maintained and they didn't have to spend any extra effort. Then why do I have to pay much more at the hourly rate close to $70 to have the same cleaning service and hours? WHY? This is outrageous. I'll never do business with a service provider whose pricing is not transparent. Last time I used them for deep cleaning two years ago before tenants moved in, the tenants complained the cleaning was not thorough at all and requested for a refund. I contacted the owner right after the complaint, sent her the pics and she did not accept the request for a refund or offer re-cleaning. Nonetheless, I gave them another try which is totally idiotic on my side. I chose to not post a bad review after the first disappointing experience because I don't want to be harsh on small businesses. However this time the experience is even worse and even disrespectful. Who on the earth can explain to me why I have to pay more for the same service and hours? Why my own lifestyle (living in a house instead of a townhome) has anything to do with your operating costs while you use the same people, same hours and same cleaning equipment? Then why do I have to pay more? Explain to me. Choose wisely at your own risk. Honesty in business is underrated.

I was charged $330 for a "deep cleaning" of a 2000 square foot home. The results look like an…read moreincomplete routine service. Dusting was incomplete, laundry room was completely ignored, kitchen cabinets were not touched. The floors were mopped with no attention to detail. The owners response was it would cost another $330 to complete. *** Be very weary of the company's definition of a deep clean ***