I've been going to this practice since I was a teenager. My primary care retired and now I see Dr…read more Marshall who is amazing! I'm a firm believer that you need to shop for doctors like you need to shop for jeans. Try out a lot until you find that perfect fit for you that will last a long time and is comfortable! Dr. Marshall is all of the above for me! She's the perfect balance of friendly bedside manner but listens to my needs! I live on the opposite side of town but will gladly make the trek to see her!

I have been having a terrible experience with Dr. Paul Targonski in the Waterford office. I began…read moreseeing him this summer after I moved to Midlothian from Maryland. He immediately made it clear he wanted to wean me off of my glp-1, encouraging me to focus on exercising and keeping my heart rate up instead. Then I tried to get a b-12 shot (I was previously getting them monthly and they helped with my energy levels) and he would not do it. He said I didn't need it, so it would be a waste of healthcare resources, and he doesn't like giving people shots who don't need them. Finally, this week I have been trying for 3 days to get my anxiety and depression medications refilled. I called multiple times a day. Not only were these medications filled at the very last minute, before we head into the weekend, but they were filled INCORRECTLY. For one medication, he filled it for 100mg instead of 150mg. For the other, it was filled as a fast release instead of a slow release. This prescription ordeal has been an unbelievable display of medical negligence, as the doctor took 3 days, without ever contacting me, to refill psychiatric medications which he then filled incorrectly.

Have been a patient for 20 years. Dr. Decker and staff are knowledgeable, caring and professional…read more They take the time necessary to listen to you and then provide the counseling and/or medication required.

I gave one star only because there isn't an option for zero…read more Family Practice Associates was my primary care provider for the past six years--and prior to that, I was a patient there for another seven years. Unfortunately, my most recent experience ended that relationship. During a recent visit with a PA (whom I was seeing for the first time), he relied on lab results that were over 15 months old to conclude that I needed to be placed on a statin and switched to a different blood pressure medication. What was particularly concerning was the complete lack of a measured, evidence-based approach. A reasonable starting point would have been: "Your last labs showed elevated cholesterol--let's order updated labs to see where things stand today and then discuss next steps." Instead, the conclusion was immediate: I should begin a statin. For context, I scheduled the appointment simply to refill my blood pressure medication and request updated labs to evaluate several health markers I've been actively working to improve over the past year. Without asking how my current medication was working, the PA stated he wanted to switch me off Losartan--apparently unaware that another physician in the same practice had already adjusted my medication two years ago with excellent results and zero side effects. When I pointed out that the lab data was outdated and that I preferred to obtain current labs before making medication changes--particularly starting a statin--I was subsequently dismissed as a patient. Not for nonpayment, not for disruptive behavior, but for questioning a recommendation and asking for updated clinical data. Professionalism: none. Bedside manner: unacceptable. A special acknowledgment goes to the "Practice Manager" for finalizing what was already set in motion. The approach to patient care, clinical judgment, and basic professionalism here is deeply lacking. There are far better providers in the area worthy of a patient's trust and investment.

They used to be good but not anymore. You can't get through to the office ever. They mostly use…read moreresidents so you never see the same doctor more than once and many are idiots. Made an appointment because I was deathly ill and when I got there they said the appointment was never posted so they refused to see me and sent me to spend $100 at urgent care center. I have been a patient there for 29 years and it's time to find another doctor as they currently suck

These people are HORRIBLE!!!! They don't answer the phone no matter what option you choose; the…read moredoctors are non-responsive to patients or pharmacists; they don't follow insurance protocols!

A terrible office. Do not waste your time. All of the Dr's have left…read more Almost impossible to get someone on the phone. Prescriptions take forever to get sent to pharmacy.

Edit: I changed my star rating to a 3 from a 1 since my issue mentioned below was finally settled…read more Back in July, I went in for my annual physical. Insurance pays for it at 100%. I was shocked to find out that I was charged over $250 for lab work. The doctor requested labs that were not allowed under my plan. I had no idea, and I did not request these tests. There have been numerous phone calls to fix this error. It was supposed to be fixed about 40 days ago, but then I received a notice that the bill was going to be sent to internal collections. After several more phone calls and promises that it'd get fixed, it is still not fixed. This review is my attempt to rectify this situation after nearly 150 days. Once the bill is FINALLY adjusted, I will remove this post.

I've gone through several practices over the years. Most times it was the doctors I liked but the…read moreoffice staff and billing issues that they created was not worth the irritation. Than I found Family Practice Associates. I've absolutely love this office! I'm usually able to get an appointment very easily. The doctors are all wonderful and take the time to listen and want to help you. The nurse practitioners are excellent and very caring. The hours are M-F 8:00 -7:00 Sat & Sun 10-3. They have in house X-ray machines labs and are right behind the hospital. Parking is a breeze. Check them out at: http://fampracticeassociates.com

I have been going to Dr. Aaron Hartman in his Family MD Practice and now in his Integrative and…read moreFunctional Medicine Practice. We are very fortunate to have a physician both with a MD degree and a Functional Medicine degree, he integrates both of them and approaches illness & chronic disease in a completely different way. I have an auto-immune disease and after seeing so many doctors in different practices who only prescribed me so many medicines... I'm so happy I finally found help with Dr. Hartman! He is brilliant and so caring...he wants to find the root cause of your illness so you can go into remission.He has completly educated me on how lifestyle, diet and stress management has everything to do with chronic illness. He brings all the latest technologies that I see written up in major medical facilities across the country.

Dr. Bradshaw was a very caring, attentive, easy going, and thorough doctor. He was always on the…read moreball with what you needed. The staff however were horrible. When Better Health now Complete Health took over the practice they threw long time patients out to the wind to find new pcp's and new pain management Drs as well. I knew something was up when I was told the new company would be docking my physicians pay if he continued to prescribe me Xanax. Ridiculous. The physician assistants were unknowledgeable and very unprofessional and disrespectful to patients. The office was small but tidy.

Dr. Bradshaw has been my personal physician for years. He has helped me in so many ways I have a…read moredifficult time remembering them all. He listens to you with concern and always seems to have the right response to my needs. I have recommended him to many friends over the years and they all were happy to see him and be well treated. I can wrap up my thoughts about Dr. "B" when I say He is a True Doctor dedicated to the well-being of us all and someone that spends that little bit of quality time to insure his patients get the absolute best advice and treatment there is to offer. My hat is off to Dr. Bradshaw including his Staff!! Thanks Gary D.

I have been a patient of Dr. Shah for many years. Dr. Shah has always given me nothing but the…read moremost optimal care. He takes the time to listen and really cares about your health and well being. This brand new office has a large and welcoming waiting room, short wait times and friendly and welcoming staff. I also think it is pretty cool that they offer a physician on call to avoid any dreaded trips to the emergency room. Dr. Shah and his practice come highly recommend by me!!

I've been coming here since I moved to the area, but lately, the experience has been disappointing…read more It is nearly impossible to get a sick visit at this home location, and I am constantly redirected elsewhere. Their technology is also a major hurdle; the check-in texts send you to forms that don't work, and their app doesn't actually facilitate insurance uploads or check-ins as promised. Combined with the high staff turnover, it's lost the reliability it once had. I'm hoping things get better soon.

I think the closing down of an entire practice in less than 3 months was very disrespectful to all…read morethe patients who been seeing these physicians for almost 20 years. Leaving us patients very little time to find replacement pcp's (doctors)and then a lot of us have to find pain doctors on top of this is outlandish. I knew it was going downhill when my doctor said he could no longer prescribe me my benzodiazepines or the company was going to fine him. That's really messed up. I had been on Xanax for years. It took me almost 4 months to find a psychiatrist to prescribe them for me. This company brought in very unknowledgeable PA's who didn't know how to do prior authorizations. As a former registered nurse I wouldn't take my animal to these people.

Staff is extremely helpful, Stringer took me serious when no other doctor would before. 10/10 care…read morehere.