This is a mediocre urgent care. They want you to handle all the check in information online…read moreincluding taking a photo of your insurance card front and back and photo ID front and back. It's tedious when you're not feeling well. The lady at the front was kind to others but not particularly nice to me. The clinician who saw me was eager to diagnose my issue as a virus that needed to run its course rather than listening to me when I advocated for myself since I knew what was wrong. It's super close to me but I'll hesitate to return in the future. I'd rather go to Patient First for a slightly better experience.

We were in a hotel and my daughter woke up not feeling well. Found this urgent care via insurance…read moreapp and this one. Was very happy. Took our insurance. We got in quickly (it was 8am). Everyone was nice. They did a cultural in house and called in a prescription that I picked up and hour later. Easy and efficient and pleasant - could not have asked for an easier time when finding yourself ill at a hotel in an unfamiliar city.

Dr. Iraj Mirshahi is my mom's new doctor, and I can't say enough good things about the practice…read more Everyone is so friendly. The energy in the practice is good. You can tell everyone enjoys their work and is happily employed. Dr. Mirshahi was thorough, caring, knew how to ask the right questions to get the information he was after, and had outstanding "bedside manner." Very happy that my mom is in great hands.

My husband went in on his lunch break and was quoted an hour wait (at the "minute clinic") then…read morewhen that hour was up, was told it would be another hour while the doctors went on lunch. When we called customer service, we were given no apology, and were only directed to their generic response of "wait times are approximate." Terrible service, would not recommend. Doctors deserve lunch breaks, yes, but at least tell your paying customers that the minute clinic will be a 2 hour wait.

From the owner: MinuteClinic® in RICHMOND is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I love love love Dr. Du. She is friendly and has a great sense of humor. She takes her time with…read moreyou to make sure that all of your concerns are addressed. Highly recommend!!