Professional and expert service! Their standards for guitar repairs are above average for sure!!read more

I've had several repairs done here over the years, from amps to effects pedals to guitars. Always…read moreexcellent work and very knowledgeable. Highly recommended!

I had my first lesson with Sam last week just starting on the piano. he was very patient and made…read moreme feel fine about not having played before! looking forward to our future lessons!

From the owner: Sam specializes in personalized piano lessons, singing lessons, and vocal coaching for all ages and…read moreexperience levels. Whether you're just starting out, preparing for auditions, or looking to improve technique and expression, Sam tailors each lesson to suit your goals and musical interests. Lessons are available in a variety of styles, including classical, pop, rock, jazz, and musical theatre. In addition to one-on-one instruction, Sam offers performance coaching, choir consultation, and group workshops, drawing on extensive experience as a performer and choral director. Sam is also available for live performances at weddings, private events, and special occasions, offering elegant piano music, heartfelt vocals, or a unique blend of both.

I was looking for a drum store where I could buy a couple new cymbals and drumheads. Stopped here…read moreto see what they had and the gentleman who was actually covering the store for the owner was extremely helpful and found me some good deals and everything I needed. I ended up purchasing everything I needed; a ride cymbal, cymbal stand, bass pedal, drumsticks, and 4 new drumheads. He made the process very easy and talked me through everything that I needed. He even suggested I stop back in if anything didn't fit correctly or if I needed any of my drums tuned. Will definitely come by again!

I usually like to bring a thank-you card, but I just couldn't wait to thank everybody there for all…read moreof their help recently. Steven T. Winston personally recommended Greg to do the work on my guitars, and, BoyOhBoy, did he ever do a great job! I was impressed at how patient he was and how cleverly he helped me figure out exactly how I wanted the installation done. I would more than recommend him to my friends now. Ronnie Dark helped me out with the purchase of the Polytone amp; I already know him as the so genial and hospitable host of Mac's Thursday Night Jams. On a really busy day for me, I was in and out of the store in no time, and we had put that vintage pile of transistors through it's paces in every way. I've been long aware of Mr Babikan's excellent reputation as a no nonsense proprietor you can trust, ever since the store in Eastwood in the 70s. Save yourself a lot of hassle - take your instruments here for repair and check here first for gear! Thanks, everybody!

Took in my 73 Gibson SG with a neck break....it already had multiple neck breaks... Its had a rough…read morelife...thought it was done for... but he somehow fixed it and a few other problems I didn't even ask for and now it plays better than ever!.. It took a little while but thats just because this guy knows what he's doing and is in high demand... if you care about your instrument this is the place to go.

Terry sold me my first guitar, a ESP Viper which I still have today which is my favorite guitar and…read morea Rivera amp which I also have. Since then I've bought all my guitars and amps from Terry, including a Martin acoustic/electric, a Strat, along with my sons Fender Jazz bass and amp. My son explored many stores checking out basses and amps. Terry asked what my son was looking for and what music he was playing. He let him browse and take his time with no pressure. Every time I go in with an instrument or amp in need of repair Terry drops what he's doing and, at the very least, looks at it or repairing it then and there. I went in looking for a new acoustic guitar and Terry found out I liked Martin's but couldn't afford one. He sold me a Martin with a cracked panel on the face at a fantastic price assuring me it wouldn't bother the sound and offered to fix it if it did. I still haven't repaired it. Places that have remained in business over the many years and are truly special during my younger days are few and far between.

Jarame was quick, efficient and friendly! We had came in with a beginner guitar, not bought from…read moreguitar center, that was jacked up and he whipped it back into shape in no time.

After having great luck with some minor guitar work I decided to add a pickup to my 47-year old…read moreYamaha acoustic guitar. It was a birthday present from my fiancé a month after our engagement so it's kind of a family heirloom... GC tech Jerame walked me through the various options- and gave me some recommendations on how to proceed. I played that old guitar in a gig for the first time in THIRTY years. It sounds wonderful! Oh- I forgot to mention my wife of almost 47 years was very happy too!

ISH and Jesse are always kind and helpful when I e mail with questions. They have unique custom PRS…read morecolors. I am an avid guitar collector and hope to get my first guitar from them this week as I am working on a trade.

I've been a guitar player for 45 years and my oldest guitar is 27. I took it in to see if it needed…read morenew frets, or at the very least the frets dressed. The tech said that it looks like it has another few years in it before that needs to happen. So, instead of trying to upsell me, he said all it needs is a tune up. I just saved a few hundred dollars. Plus, the shop is quiet, and there are no metal guitarists showing off their shredding skills. It more of a showroom with a no pressure salesman ready to help as needed. Call to make an appointment.

Scott knows his stuff. He is a piano technician, and so he can tell you about the piano you are…read moreplaying and how each piano is constructed to produce the touch and the sound you hear with each keystroke. It's rare to see someone as excited as he is about pianos. He cares that the pianos go to a good home, and he even went to retrieve a piano from Albany for me based on the Kawai pianos I was considering. Beyond being impressed by his knowledge and his excitement, as a piano player, I also appreciated that he gave me the time and space to meticulously try out the different models of the Kawai pianos I was considering. He also offered to let me play the Steinway grand while I was there, and of course I had to!

From the owner: New pianos, used, rentals, as well as lessons available at Syracuse's authorized Steinway & Sons…read morepiano dealer. Boston, Essex, and more.