They treat their employees and residents like garbage. They pay them starvation wages and are…read moreconstantly under staffed

Keystone Commons is a wonderful facility for the elderly. My mom did not want to go into an…read moreassisted living center, however, she needed more care than the family could provide. We moved her there three years ago when she was 89. It changed her entire outlook on life and put a smile back on her face. She has loved every minute of it. The staff is friendly and caring, the food is great, the facility is clean and environs lovely. My mom loves it there. We are so very grateful. I could not recommend it higher.

Nicole and staff at Ruth's Way are incredibly supportive and helpful during a difficult time in our…read morelives of recovery. Nicole is supportive in assisting with recovery and services that might be needed to move forward. There is a community feel to the house and everyone respects on another and different stages of recovery. I'm proud to say that I was there healing when no one was there for me. I found myself again with the help of the program.

A friend recently brought me to Alternatives For Health (it was on my list for years and I even…read morefollowed them on Facebook) while we were out gallivanting. Alternatives has almost everything you need in the lines of herbs, oils, aromatherapy. It's a great place to pick up medicinal or holistic remedies as they seem to have everything. They also offer classes (some with certificates) and they also provide 'readings' of cards and such on occasion.

A TRUE apothecary! I was delighted to find that this shop and an extensive selection of herbs and…read moreplant medicine, reliably sourced, and with a shop owner that knows their stuff. They also offer classes to extend your personal knowledge and have a wide collection of other spiritual items. Will be getting my tea ingredients here forever.

Worked with Gomes home care for several months for a dear close friend with illness. I found them…read moreto be always punctual willing to stay later as needed. Extremely kind to this gentleman. Very good with communication I would recommend them for anyone needing this kind of service. Thank you Ester.

We had 3 scheduled visits from this company and they only showed up for one. We have decided to…read moreuse another service.

THIS WOMAN IS AMAZING!!!! I really enjoyed the I had her working for us she took care of my dad…read morebefore his passing. She made sure he was clean and fed morning noon and night she had the house cleaned as well! But it's the little things in life we take for granted Ms Montalvo would have talks with my father, watch movies with him even take him for walks. Ms Montalvo Is always respectful and treated us like family I couldn't had asked for a better care taker if you have the pleasure of meeting her I can guarantee you'll be satisfied with her work! we hope the best for you !!

I would have given more than five stars if I could. Marti took care of my husband for ten months…read moretill he passed. She is an excellent Healthcare worker/nurse. She was always Professional and dedicated to her work. She is highly motivated to giving excellent care. She is sincere and plans to expand her nursing education. I broke my leg in January and had to leave the house for weeks. she took over and worked with the healthcare agencies to create a schedule for the coverage of my husbands needs, made sure that food and meals were covered, did the banking and paid the other support help and kept me informed while I was in the hospital and rehab. She monitored my husbands sacral patch recommended a better wound care cream for his bed sores and maintained a stock medical supply. Made sure that he got his meds, kept him shaved and clean. Provided social interaction and even brought in takeout food for shared dinning. She has an excellent rapport with clients and patients. Kept my husband mentally stimulated with stories and humor. She bonded with my husband and made him feel that she was there for him and dedicated to his wellbeing over anything else. Her goal in life is to provide the best health care a patient can possibly receive. Her dream is to open her own care facility and provide care that would exceed the existing care facilities that exist now. I could not have had a better care person for my husband. I miss having her service and she worked so hard that I thought she would burn herself out. She is devoted to being a health care angel. Marti outshined all of the care givers that I had from several different agencies. She is professional, sincere, dedicated, caring, a honest person with integrity.

I am 75 years old. I can get around, reasonably, in my apartment with the aid of a rollator. Away…read morefrom home I use a power wheelchair. I travel by a pre-order ADA wheelchair van services. I have a Medicare Advantage Ins. coverage for medical insurance. With my current plan I have received help from various PCA (Personal Care Attendant) organizations for approximately 14 years. For various reasons, not only have the companies that are set up by my insurance changed frequently but the PCAs change frequently, within these agencies. Currently I have coverage from a business called Soto Home Care, out of Holyoke, MA. It has been the worst operating business of it's kind that I have been involved with. It is poorly managed and pretty far away from operating 'as a professional business, nevermind as a home care facility for handicapped and elderly' that Ihave had. I understand there is a shortageof people willing to do this work and I understand that since there are other agencies that pay more than Soto Home Care, it's even harder for them to keep enough staff to have full coverage all of the time. But, in the last 2 years, the issue of coverage 100% of the time is a constant problem. And the personnel who you depend on never seem to have mastered their skills in particular positions in over the 2 years...I don't think the owner/boss has a policy and procedure manual(s) for any position in this business. If he does then nobody fallows it!! Too many mistakes in scheduling and in notifying clients of changes or problems, etc. The PCAs are allowed to request time off in less than 24 hours before they are going to be out. They offer 24 hours a day service 7 days a week, including all holidays. A PCA can request any day(s), holidays included, and nothing is denied. Many times the PCA just doesn't show up, and when I call to find out why, and not only don't get an answer, I don't get an apology, an offer to find other coverage, or even a promise to find out why that PCA hasn't shown up...etc. This happened again today. So, I called, the person couldn't answered my questions and I had to ask her to find out if the coverage was due to an emergency or whatever, and pleaded with her to get back to me, whether or not the PCA, already 20 min. late, was going to make it in soon or not. That was @ 9:50am this morning. It's now 11:14am, and I've heard nothing. . I've had enough.

Had a great therapist (thanks Bonnie!), but billing is a nightmare. We supplied insurance…read moreinformation a session or two in and had been told that it would be applied retroactively. It never was, and I found I'd been charged for four sessions at once without insurance applied. We ended sessions months ago, and despite multiple calls and emails and assurances that it would taken care of, it still hasn't been corrected.

I can't say enough good things about Couples Center of the Pioneer Valley. From the start, it felt…read morelike a team that genuinely cares about the people they work with. I've had the chance to work with Bonnie, and she is truly wonderful. She's kind, thoughtful, and creates a space that feels really safe and comfortable. I would recommend her a million times over if I could. What stood out to me just as much as the quality of care is how supportive the entire team is. They've gone out of their way to help me as a young professional trying to find my path in psychology, which meant a lot.

I'm so grateful for sunshine dental care. The service lady's…read moreare wonderful and welcoming , ally kids go there also. No problems with them at all. Very appreciative of the staff to make sure that we are all ok at all times. Will be sending before and after pictures.

this is seriously the BEST dental office i have ever been to. i despise the dentist... even at…read more26.... lol.. from the moment i walked in, i was immediately welcomed. once in the dental chair, jenny, the assistant put me at ease, talked to me a bit about how i was feeling and what the next steps may be. Dr.Kapoor was exceptional, he educated me on everything i needed to know for my procedure and was extremely patient. if you're in need of a dentist, definitely check them out!