We are very happy to have found Jolette! She is a great communicator and responds promptly. Jolette…read moreis so sweet and loving with Jack, our bichon-poodle. We are very happy with her attention to detail and thrilled to have a mobile groomer to focus on Jack for a thorough grooming in the shortest amount of time. Thanks Jolette for your excellent service!

From the owner: Grooms by Jolette is Premium Mobile Grooming that goes above and beyond to provide exceptional…read morecare for your furry family. With our convenient and professional services, we offer much more than just grooming. Our dedicated and experienced groomers are passionate about the well-being and happiness of your pets. We understand the importance of convenience for busy pet owners. That's why we bring our grooming salon right to your door. Our Van is equipped with all the tools and facilities to provide a stress-free grooming experience for your pets. Our groomers are trained to handle pets of all breeds and sizes with the utmost care and attention. From a refreshing bath and haircut to nail trimming and ear cleaning, we offer a wide range of grooming services to keep your pets looking and feeling their best. We use only premium products to ensure a comfortable and enjoyable grooming experience. Along with our grooming services, We also offer drop in pet sitting. If you're going on vacation, our pet sitters are here to help. You can trust us to ensure your pet receives the care, attention, and exercise in their own home. Our pet taxi is perfect for times when you can't pick up or drop off your pet yourself. Whether going to the vet, moving, or even to the airport, our service provides safe and comfortable transport. With our exceptional mobile pet grooming, pet sitting, and pet taxi services, you can have peace of mind knowing that your loved ones are in safe and caring hands.

I brought my golden retriever there for the first time. Very…read moreprofessional and great service and amazing job. I will definitely be going to the Groom Lab over an over in the future. I dropped my boy off and i waited for him to be done took about 1 hour i believe and i basically sat at a cafe next door. I have been to several other groomers and they never do a good job on golden retrievers, The Groom Lab did an amazing job. If you are looking for a local groomer you definitely want to come here.

Nick groomed my 7 year old poodle, Chloe. He did a fabulous job. Her coat looks good and she smells…read morefresh. She will be returning in 6 weeks.

Call answered by Ai, don't call back Let my dog sit 3 hours…read more(at least) before starting his appointment 1:00, last one out at 5:00 while she took walk ins and finished them before my dog Charged $30.00 above published price with not much of an explanation ($100.00 is way too much for a small dog!) Tried to talk to owner who just gave excuses. The two walk in's cost $6.00 less than my one dog No satisfaction at all! If I could give minus 5 I would! Rachael is not a good business person, she has a lot to learn!

I went to Groomer's Touch for about 10 years. It was great when Jen was the owner. Now that Rachel…read morehas taken over it appears she not a good business person. I have stayed with her but now I cannot. I called the day before my appointment for my female Airedale terrier this week. She's raised her prices again and I wanted to know the price. She quoted me $85 which as a $20 jump but I accepted it. The morning of the appointment my girl came in with small burr seeds in her coat. I spent some time brushing her legs and belly as well as beard to remove the bulk of them, her torso too but it is quite short cut. My dogs are very active but given the dry hot weather (and fact I've showered them numerous times to cool them off) she was not that dirty since there's no mud to get into as she loves to do. I dropped her off with clipping instructions to take her a bit shorter on her legs. When I arrived to pick her up I was charged $107. This is the second time with has been done to me and this time it was a slap in the face given I called the day before for the price. (I was charged $20 extra another time for my boy which I thought was slimy business practices. Dogs are dirty, groomers clean dogs. That's your business, right?) I protested the extra charge. The girl said "I talked to Rachel, had to bath her twice and she was matted). Bull. She was not matted as I brushed her before I brought her. She shouldn't have needed two baths if she was bathed properly the first time. And she says the new cut took longer. If you don't know a proper groom for an Airedale that is your problem. You are dog groomers who should know your business. And she nicked Mina's private parts in the process. I met a woman right after at another groomers I stopped at on the way home who also used to go the GT with Jen but found Rachel's grooming skills and professionalism lacking. Long story short. I'm done. I will not go back. You're a business owner but won't be for long at this rate, Rachel. Ps. I just got off the phone with Rachel. Although I was told the additional bathe I was charged extra now is standard - she said and I quote 'we bath all dogs twice; b) that the $85 was just a 'base price' so any additional charges- beware! They can charge what they like. And then she hung up on me.

Roxanne does a fantastic job with my pup. She also truly cares about her pet clients and takes the…read moreextra time to make sure they feel comfortable. And she is super convenient since she travels to you for the service.

Josh and his staff always take such great care of our dog while we are away. We feel very confident…read morein his care and will continue to do business with him in the future

What a rip-off... hidden fees... beware of this business…read more I would NEVER suggest anyone have their pet board here...very weird vibe.

I was struggling to execute my crazy scheme of coordinating a sofa purchase on Facebook Marketplace…read more- the sofa was in Pittsburg, but I was in Chicago... There were a lot of moving parts to coordinate to get the sofa safely to Chicago- some of which could only be done in Pittsburg. Thank goodness I found their website. When I called Becki, she immediately told me that she can help and put me in touch with Austin. From the time I connected with Austin, he took over control and made all the pieces come together. I cannot stress enough how amazing Austin was in ensuring that the sofa safely arrived in Chicago. He was in constant communication with me, the seller and the movers who were picking up the sofa. He took photos of the sofa before, during and as the sofa was being wrapped by the movers. Becki, Austin and hello Personal Concierge are a gems and this personalized and thoughtful service does not exist everywhere. I cannot thank Austin enough for the work he did to coordinate everything.

From the owner: Becki has several years of experience in personal concierge services in large and small scale…read moreenvironments, personally and for businesses. She primarily helps families by tackling their to-do lists and running errands that they don't have time for. Becki is "Making Time for You" so you can go on without the stress and worries throughout each day. She will strive to add time back to your life and commit to building an honest and trustworthy relationship with each client.

Leah does a great job caring for my pups. They always have a great time staying with her.read more

Leah has been great with Kai! The updates, pictures, and professionalism were all top notch.read more

I have been using Dogstop to trim my dog's nails for years but recently had my senior dog bathed…read morethere. She is too heavy to safely get into the bathtub. She is also very timid and a little backwards. It does not help that as soon as I lift her she wiggles and splays her legs. I booked an appointment for her. This is a really good deal. I paid $50 for a bath, ear clean and nail trim. The nail trim is normally $21. They were great about reminders and letting me know how things were progressing and when she would be ready. My dog smelled incredible was not freaked out and 4 days later is still the best smelling thing in the house.

Our Labrador loves playing with his friends in doggy daycare twice a week. We've used the boarding…read moreservices and groomer as well. Always pleased. The staff are friendly and genuinely care about the pets we entrust them with.

Over priced and unprofessional. STAY AWAY. Recently tried Ed for training my two 9 month old pups…read moreand worst experience I have had with a professional to date. Advertises military discount but was told I didn't qualify as only the military member can sign the contract and my husband is deployed, he finally honored after some discussion but asked to see orders and my dependent ID. Every appointment was late or rescheduled from their end. Not given clear direction on how to handle behavior problems with my dogs. They completely changed their plan for training after one session - I was verbally told I would be refunded for a partial session due to this and never was. Decided to terminated my contract early because of these issues and received a nasty email full of personal attacks including that he didn't think it was in my best interest to keep my dogs. As an added insult I was charged for extra gas and tolls. I have been a dog owner all my life and have had only positive experiences with other trainers, groomers and veterinarians. Reviews are turned off of his facebook business page which leads me to imagine that there are others with similar complaints. Update- 2 years later and Ed continues to edit his response with complete lies. Read to see what hes come up with this time, you'll get a good laugh. You can't take someone to court over 17 dollars and your discount isn't worth the paper it would take to print "false documents" What a clown.

Your response is funny to me as none of it is true. We had a 20 minute meeting and you promised you…read morewould be back the next day and you didn't show up for our scheduled appointment as usual. 4 training session should not cost anyone $3000. I've contacted you several times for a refund and you don't respond. You asked my vet to put my dog on medication that he should never been on! My Vet felt you had no idea what you were talking about because you wanted my dog tranquilized and he recommended that we find a different trainer. He was so kind and put that all in writing for me. We only switched dogs due to your recommendation after 2 training sessions and only saw you for 2 sessions with the new dog. I can only pray people do their research by asking vets and read reviews. I've been nice and waited for a refund but you seem to want to keep my money. That is not going to be the case! You left me no option but to take you to court.