The last time I went in to buy boots, I witnessed the owner yelling disrespectfully at another…read moreSoldier, also shopping in the store. The shopper's politeness was met with irrational anger and hostility from the owner. Needless to say, after the friction filled interaction, we both walked out of Yadkin Boots without making a purchase. Although, I've had several boots successfully repaired here in the past, the owner's behavior means I will take my future business to one of Fayetteville's many other boot repair/sales shops.

I paid $38.20 to Yadkin Boots to have the heel and toe cups removed from my Belleville 390's. My…read moreboots were 3-months old and in good condition. I was told to return three days later. When I returned I was given my boots with patches / dark stains all over them - and told by the Chinese man who runs the shop: "In one hour, you stand in them to set glue." I took them home hoping the dark patches were just damp glue that would dry evenly. The insoles never set, despite following the instructions to stand in the boots and the patches remained. I took them back the next day and explained I had given them a clean pair of boots (I intended to use the boots for Garrison) and they had returned me a dirty pair with un-glued insoles. The owner explained, "Yes but glue not set. And dirt inside boot comes through to outside when we put thinner on to remove heel cup." I explained that had I known my boots would be returned to me permanently stained I would not have had the heel cups removed (obviously, right?). His response was to shout at me: "I no magician! What you want?" I persisted and he finally agreed to clean them 'for free'. He told me to come back in 5-days time. I returned in 5-days time... "Oh. Boot not ready. Still wet." I told him that he had been in possession of the boots for over a week now. Obviously, he didn't care. At this point I had given up. The boots were still filthy dirty. He said he "tried to clean boots twice but patches still there". Then told me to come back in another 3-days to allow the glued insoles to dry... Man. This was the WORST service experience I've had in a long long time. I effectively lost a good, clean, $80 pair of Belleville 390's, and paid another $39 to have them ruined. Total loss: $119. Three trips to Yadkin Boots. They still have my boots. I never went back as they are now worthless and I'm sure they would "Still be wet" even if I did go back. Yadkin Boots have no scruples and do not care about the quality of their produce. Basically, they ripped this soldier off to the tune of $119. Thank you Yadkin Boots for the valuable lesson. Next time, I'll get a Gerber and remove the cups myself as I've done in the past. A costly lesson learnt... Hopefully, no one else will make the same mistake.

The president of my motorcycle club was in the shop previously to get his sewed on, he got his…read moredone for him and his wife at nearly half the cost per patch and his was trimmed. They wanted to charge me extra to trim mine and charge me more for my patches than his patch set. his cost included the patches being trimmed and looks great . they didn't even bother to smooth out edges on mine , leaving jagged edges and "flaps" because she sewed so far in. our club is not happy and will not return for any more work.

The sales rep greeted me as soon as I walked in and I told him what i was looking for. I was not at…read moreall dressed to go suit shopping, so it wasn't because i looked the part. He was very helpful finding me the suit I wanted. I even bought a few other things i saw while I was in there. They have a small selection of shoes that are convenient to purchase there. I had to special order a few things. Tailoring and orders take about a week. The only negatives to me would be the store feels a little cramped with the amount of merchandise in the store. The prices are also slightly high. If you want something cheaper i guess you could go to the mall nearby, but i don't think you'll get the same staff experience level.

They offer Big and Tall but when I went to the store they had nothing in my size. The man looked at…read moreme and said they may could tailor a suit but it would be to expensive. I feel defeated.

Both Ramōn Sr. and Ramōn Jr., on Yadkin Rd., are professionals and do quality work. I've had soles…read morereplaced on old shoes and anti-slip pads placed on top of the original soles on my new dress shoes to keep the original soles from wearing out. I highly recommend their services.

I had soles od heels of Harley boots repaired. They did that but damaged the inside backing of the…read moreboots and they weren't even cracked or anything when I took them in. The boots were 10 years old and otherwise in good shape. When I called to discuss my concerns (a family member picked them up), I heard a rant about how I bought an inferior product from China and they decompsed. He added a side comment he could have done it fixing it. I told him I didn't believe they could decompose like that in 2 weeks and he said I should because China tried to poison us. Needless to say, won't be going back and he told me to go elsewhere without offering any remedy to the situation.