The last time I went in to buy boots, I witnessed the owner yelling disrespectfully at another Soldier, also shopping in the store. The shopper's politeness was met with irrational anger and hostility from the owner. Needless to say, after the friction filled interaction, we both walked out of Yadkin Boots without making a purchase. Although, I've had several boots successfully repaired here in the past, the owner's behavior means I will take my future business to one of Fayetteville's many other boot repair/sales shops. read more

I paid $38.20 to Yadkin Boots to have the heel and toe cups removed from my Belleville 390's. My boots were 3-months old and in good condition. I was told to return three days later. When I returned I was given my boots with patches / dark stains all over them - and told by the Chinese man who runs the shop: "In one hour, you stand in them to set glue." I took them home hoping the dark patches were just damp glue that would dry evenly. The insoles never set, despite following the instructions to stand in the boots and the patches remained. I took them back the next day and explained I had given them a clean pair of boots (I intended to use the boots for Garrison) and they had returned me a dirty pair with un-glued insoles. The owner explained, "Yes but glue not set. And dirt inside boot comes through to outside when we put thinner on to remove heel cup." I explained that had I known my boots would be returned to me permanently stained I would not have had the heel cups removed (obviously, right?). His response was to shout at me: "I no magician! What you want?" I persisted and he finally agreed to clean them 'for free'. He told me to come back in 5-days time. I returned in 5-days time... "Oh. Boot not ready. Still wet." I told him that he had been in possession of the boots for over a week now. Obviously, he didn't care. At this point I had given up. The boots were still filthy dirty. He said he "tried to clean boots twice but patches still there". Then told me to come back in another 3-days to allow the glued insoles to dry... Man. This was the WORST service experience I've had in a long long time. I effectively lost a good, clean, $80 pair of Belleville 390's, and paid another $39 to have them ruined. Total loss: $119. Three trips to Yadkin Boots. They still have my boots. I never went back as they are now worthless and I'm sure they would "Still be wet" even if I did go back. Yadkin Boots have no scruples and do not care about the quality of their produce. Basically, they ripped this soldier off to the tune of $119. Thank you Yadkin Boots for the valuable lesson. Next time, I'll get a Gerber and remove the cups myself as I've done in the past. A costly lesson learnt... Hopefully, no one else will make the same mistake. read more

Awesome boot shop! I have nothing but great things to say about this buisness. Great boot selection and the owner is very knowledgeable on leather working and resoles. I purchased the sopc special and the owner told me about how he was the original founder of it. Very friendly and helpful and best pair of boots I have ever worn. Heads up this is not the place for cowboy boots they will repair them but do not sell them. Also best jump boot/ low quarter shine in town. Recomend all my colleagues go there read more

Nice re-sole job on my favorites Dan Post cowboy boots! He uses real leather they feel great!

They had a sign for boots for $114 which is cheaper than the clothing and sales by at least $14. Why wouldn't I save a little money. I didn't. They rang up over $130. I told the guy behind the counter that they're not $130 according to his sign. He kept saying something that ending with "no $130". Buy your boots at clothing and sales or elsewhere to get better customer service and real prices listed. read more

A go to place for getting your boots fixed. The owner is very nice. He is quick and good at the job. If you're new in the Bragg area and in need of a good place for your boots, this place does it all! read more

I went here to find a pair of used jump boots so It would be cheaper than buying them brand new and as I was checking out the guy asks me if I want to have them cleaned & shined and I told him no thank you. They did not need to be shined anyways and I can do that myself but he proceeded to say they needed to be and that I just pick them up at 6:00. So he never says anything about the price and I hand him my card to scan it and then I get my receipt back and it doesn't say what I paid for it just says that I was charged $171 dollars. He literally just slapped a price on there and called it a day, there's no way I'm paying $171 dollars for USED boots. I asked him for a refund and he said there is no refund for Jump boots but there were no signs that said that, their website does not say it, and he did not tell me that in the beginning. I left and called my bank to let them know and I came back later again to tell him I needed a refund and again he refused, said he already cleaned the boots when I told him before hand to forget about that now because I would not be taking them. I never took the boots out the store once and I asked why there were no refunds specifically on jump boots and he shrugged his shoulders and could not tell me why. I told him again that I needed a refund and if he didn't do it, my bank would be getting involved for fraud. The whole time he just yelled at me and refused to refund the money. I ended up going somewhere else to just buy brand new ones and they ended up being 130$ and this guy charged me $171 for used ones. read more

I am signing up just to review Yadkin Boots. I have used Yadkin boots in past years and was pleased. Today I go in to pick up jump boots. He plops them on the counter, and I gotta tell you, I am not impressed today. I have seen much better. Then I am told "Cash only for shoe shine." Okay, its 2017, not 2003... Oh they HAVE a card reader right in front of me for legitimate purchases (like new boots), but because they apparently prefer to do cash for service under the table (all the better to not report on your taxes), I am sent next door to an ATM. So here I am, not impressed with the boots I was just shown, and aggravated that I am standing in front of an ATM for some reason (yes I would love to pay a $3.00 ATM fee on top of all this), about to pull out $20 when a thought occurs to me... 'What if it is MORE than $20, like $25?? Surely not for the train wreck he just showed me...' But just to be sure I pulled out $40. It was a good thing too, because when I walk back in I asked 'So how much for...this?' He says $30. Thirty dollars!? Never again. I will try every other shop in town before I go bak to Yadkin Boots. Bottom line: Poor quality job, way overpriced, very inconvenient. In short, I needed them to come through for me and they failed. read more