The products here fucking suck. I bought a vape pen there a week ago and the fucking thing burnt…read moreout on me already don't fucking buy shit here. The people are shitty there and all they're gonna do is rip you off.

Very friendly and knowledgeable staff. They made sure to give me a full demonstration of the item I…read morepurchased. They also have a great selection of product.

Friendly and helpful staff, great price. Huge selection with many flavors. Shayla is amazing and…read moreI'll continue to come back it's my favorite location

This place is always packed and one worker. Makes no sense especially after 5 when majority of…read morepeople are off work and going there. Other than that real happy with this place but man sitting there for 40 min to get some vape juice is kind of ridiculous if you ask me.

Charlie and Hunter really do know their stuff. I am in Spokane visiting for a few months and it's…read morereally nice to know that their is still great customer service with knowledgeable people with a great selection and great prices still out there. Thank you Charlie and Hunter for everything!!

I only go here. Best juice and vape choices. Very knowledgeable. Owners are cool. Fast service. If…read moreyou need something for your vape they try to find it.

Great selection. Helpful, friendly staff. There is a bar next door too! I'll be back when I'm in…read morethe area!!

Stopped by on a road trip through Idaho. Great selection and friendly service. Super clean and…read morewell-organized.

Kc on Trent was an exceptional establishment. The staff was professional, courteous, and genuinely…read moremade me feel welcome, encouraging me to return and become a regular customer. The pricing is reasonable, and the customer service is outstanding. Kc exudes a positive and welcoming aura. I eagerly anticipate returning for another delightful experience. However, I must admit that the drive from Shadle in Spokane is quite a distance.

Went in Saturday to southhill branch to buy new set up. Unfortunately,there was a malfunction with…read moreunit. Went in to the Trent location (closer to work) and we replaced it. Unfortunately that too didnt fix issue. In less than a week i had to go in a few different times on lunch break to try to resolve a problem with unit. We did,i think, end up fixing problem. why im writing this review? Because thru out the whe process, even tho it was a pain on my end, the folks who work there including the manager all the staff were so helpful and understanding and friendly. Did EVERYTHING they could to make right on my purchase. All of them. I refuse to go anywhere else now. They have my business and will continue to. These people went above and beyond to make right on something that was no ones fault. Stop by!!!! Good folks!!

I have been shopping at Lilac City Vapor for almost 8 years now and I won't shop anywhere else…read morelocally! They always have a great selection with more than fair prices. The staff is always super helpful as well!

The whole team is amazing! They sell tons of mods, coils, juices...you name it! They stand behind…read moreall their products and are always eager to help if you get a dud or need help etc. The best Vape shop hands down!!! Prices are VERY fair and they have a huge stock! Something for everyone from new to vape peeps to experienced people who choose to vape instead of smoke "analog" or real cigarettes which are FAR more harmful. If you wanna quit but need something to help, go here...they have what you need. Some haters here are either new to it or aren't listening regarding return policy which is 14 days! Brad and his team have ALWAYS made things right on the 2 or so (in many years) on products I've bought. And I've bought a LOT of stuff here. I haven't gone anywhere else in years and wont.

I really wish the store on N Division were still open. Stephanie was amazing! Her store was the…read moreonly one we ever went to. She and the employees were always very helpful and personable. We miss you Stephanie!

Great shop and they carry tons of stuff but a few things I dislike…read more First, if you have anything under warranty they will do everything possible not to honor it until they've tried to rig the device somehow. If I have a warranty I shouldn't have to basically demand my right to use it. Honor the damn warranty and hand me another device not matter what it may be unless it's something I broke (which hasn't been the case the last FOUR times. Second, if I'm in there first don't push me aside to help someone else really quick just to make a sale. This is a HUGE no no and they should know better. My time is just as valuable as anyone else's that comes in INCLUDING phone calls. The 50%+ markup (at least) over the same items you can buy online surely means they can afford to have two employees on hand on any given day. I bought a mod there and then found it 57.00 cheaper online so won't be buying hardware there ever again Third. The test stations sucks. The alcohol is often dirty and watered down and looks like dirty water. Surely then can afford to set a clean jug of 3.00 purell for cleaning tips prior to testing or at least a box/jar of e-cug condoms/covers that are probably a penny each. Fourth. Their coils on average are 1.25 more expensive than almost anywhere in town but I buy them online now anyways This being said I'll not shop here anymore. There's TONS of other shops who gladly will honor the warranty before taking 30 mins to try and rig it back together, have awesome test stations that don't have ejuice all over their test units and purell in hand or something similar, who don't push you aside to help others, who don't stop helping you just to answer the phone when you were there first and who have more than INE employee on shift every day I will not be going back ever to either store.