The young guy that has worked their for at least 4 years. He used to be really nice, I think he has…read moreobviously became to comfortable or is entirely fed up with working their. He is a conpleate little prick. on his phone constantly acts like I'm bugging him when I have a question. It's becoming like if he's working I don't want to come in. Please if you hate your job, move on because I like this place

Super helpful.....great selection..... and kind .....the employees were very helpful in finding my…read morefavorites

This was the exactly what I was hoping for when searching for the largest cigar room in Spokane!…read more The humidifier controlled cigar room was an incredible experience. The variety of various categories of cigars was great! The staff went above and beyond to help me! Everything that I was looking for they had from cigar specific torches to V cutters. I highly recommend this business!

Not really good selection of cigars, staff not knowledgeable! But still left with a couple of…read morecigars

I really wish the store on N Division were still open. Stephanie was amazing! Her store was the…read moreonly one we ever went to. She and the employees were always very helpful and personable. We miss you Stephanie!

Great shop and they carry tons of stuff but a few things I dislike…read more First, if you have anything under warranty they will do everything possible not to honor it until they've tried to rig the device somehow. If I have a warranty I shouldn't have to basically demand my right to use it. Honor the damn warranty and hand me another device not matter what it may be unless it's something I broke (which hasn't been the case the last FOUR times. Second, if I'm in there first don't push me aside to help someone else really quick just to make a sale. This is a HUGE no no and they should know better. My time is just as valuable as anyone else's that comes in INCLUDING phone calls. The 50%+ markup (at least) over the same items you can buy online surely means they can afford to have two employees on hand on any given day. I bought a mod there and then found it 57.00 cheaper online so won't be buying hardware there ever again Third. The test stations sucks. The alcohol is often dirty and watered down and looks like dirty water. Surely then can afford to set a clean jug of 3.00 purell for cleaning tips prior to testing or at least a box/jar of e-cug condoms/covers that are probably a penny each. Fourth. Their coils on average are 1.25 more expensive than almost anywhere in town but I buy them online now anyways This being said I'll not shop here anymore. There's TONS of other shops who gladly will honor the warranty before taking 30 mins to try and rig it back together, have awesome test stations that don't have ejuice all over their test units and purell in hand or something similar, who don't push you aside to help others, who don't stop helping you just to answer the phone when you were there first and who have more than INE employee on shift every day I will not be going back ever to either store.

They had a lot of product which was pleasantly surprising. I was also able to put in a special…read moreorder which was nice. They had some deals going on but overall I spent less than my other stores. The guy working was super informative but not pushy. Much appreciated, new regular.

This is the shop I keep coming back too. Clean environment. Chill atmosphere. The staff have always…read morehad great suggestions without trying to upsell everything. They have an excellent selection but have also been eager to help with sourcing anything they didn't happen have in stock. Frequent discounts and an actually useful points system as well.

I've been to a lot of vape shops around this town, granted they all have their own unique style,…read morebut this one is by far my all time favorite. It's in a great location and super convenient. They don't have the BIGGEST selection, but they have great quality product and they're prices are awesome! Plus let's not forget to mention the owners are incredible!!! They're so kind and knowledgeable, and as soon as you walk in they make you feel comfortable and welcome. They carry on conversations with you, and don't make you feel like you're just another customer. They're your friends! I absolutely love this place and they'll always have my business!

One of the best in town. And two locations. Tons of inventory and lots of sub ohm and could…read morebuilding supues etc too. Hands down my favorite shop. Pines and N Monroe just South of Garland about 8 blocks or so. Couldn't be happier with ejuice, could, sub ohm supplies etc. Knowledgeable staff and super helpful, answer questions and show you tips and tricks etc. Go there, shop there and love it. Simple. LJ. "Faslane@outlook"

Nice place, great staff friendly and informative regarding product. Decent prices. Good parkingread more

If zero was possible they should get it. Slow and rude. Left and went to another place.read more

Stopped in this afternoon and was helped by the chillest girl (I think Aunaleah?) idk but YALL. She…read morecame through for me today and I can confidently say I haven't met a good budtender in a while who actually cares about what exactly I'm looking for. Cliff notes back story: -I worked in the industry for years -I know a lot about cannabis and that each product goes far beyond the THC content. -I look for flavour and smell I gave her a brief list of strains I like (I'm more focused on terps) and a price range and this girl got me a half and 2 AIO live resin pens. I got home and DEAR LAWDYYY AM I IN LOVE. She absolutely nailed the flavour profile I wanted with very little prompting- lately I've not met many budtenders that can do that. Did I mention they were all prepackaged?! That's right, she KNOWS the products she sells. I'm a tough critic when it comes to budtending (although rarely confrontational) bc I just want to be treated how I treated my customers back in the day. It's a far drive but I will come back here JUST to get her recommendations again! thank you for being a great budtender queeeen!!

(Spokane Location Review) I was a loyal Apex customer for…read moreapproximately eight years, but my recent experience has completely changed my opinion of this organization. On May 29, I used an Apex ATM that failed to dispense cash. Although no money was received, my bank account was immediately debited. I reported the issue to staff right away and spent nearly 45 minutes in the lobby on the phone with my bank. During that time, no one appeared to take ownership of the situation, and the ATM remained available for other customers to use without being marked out of service. The following day, I spoke with a male manager who acknowledged that there had been an outage with the ATM provider. He explained that my transaction, along with those of numerous other customers, had been impacted and that several people had been charged despite not receiving their funds. He assured me that if I encountered any issues obtaining a refund, Apex would assist by providing video footage or working directly with my bank and the ATM provider. Unfortunately, when I called back to request that assistance, I spoke with a female manager whom I believe was named Alesia. Her response was dismissive and unprofessional. Rather than helping resolve the issue, she questioned my credibility because I could not recall the name of the manager I had spoken with nearly two weeks earlier. Given that this incident reportedly affected multiple customers, I found her reaction both surprising and disappointing. Mistakes happen, and technology fails. What matters is how an organization responds when customers need help. In this case, I experienced a lack of accountability, poor communication, and unprofessional customer service. Based on my experience, I cannot confidently recommend Apex. Customers deserve to feel that their concerns--and their money--are being taken seriously when problems occur.

Great for those last minute Xmas gifts The owner is super…read morefriendly Prices are great Merry XMAS