I feel like I got scammed. Forgive the long review, but I have to let people know about this…read more I chose this spot a few weeks ago because it's in my neighborhood and I was in a hurry; I would be away for a work trip in just a few hours, so I couldn't go to another phone repair place that I like and trust much more. My screen was shattered and I needed a replacement. One Stop Shop Cellular Services told me that not only do they repair iPhone screens, but they do so while you wait in only 20 minutes for a somewhat reasonable $90 price tag. A little pricier than some places, but more affordable than others, so why not? I had my iPhone 5C repaired on the spot. They fixed my screen, and from the moment it powered on again there were problems. It's clear that they did not have the proper screen for my phone, so they used a different, slightly bigger one that pressed down too hard, assuming there'd be no issue. Of course, there was. There was a white glow on the edges of my screen, and the screen was so sensitive that one could not use it for phone calls because grazing it with your cheek slightly led to buttons being pushed that interrupted your call. I mentioned this to them immediately and they assured me it'd be fine, giving me a receipt and 30-day warranty to have it repaired if it gets worse. Fast forward a few weeks later, well within 30 days, as the problems with the phone worsened and now the screen is destroyed, the digitizer screwy and phone colors inverted. I return to the store, and the employees are defensive the moment I pull out the warranty receipt and begin explaining the issue. They tell me that the phone is not working because I mishandled it, dropped it, maybe even intentionally damaged it so as not to have to pay to have it fixed. Why would I break a phone that was working perfectly well? Is arguing with people in stores over this a hobby that I'm not aware of? The real kicker here was that when I reminded them of the issue with the glowing edges around the iPhone's screen, they claimed that ALL iPHONES, EVEN BRAND NEW ONES FROM THE MANUFACTURER, HAVE A GLOWING EDGE ON THE SCREEN. This is when I knew that we didn't simply have a misunderstanding, but that I was being lied to and scammed. They had the audacity to offer to repair it for $80 because I'm "a nice guy that came back to the store instead of going somewhere else", then explaining that their repair could last either two days or two years, and one never knows. Yeah, right. I won't be going back to One Stop Shop Cellular Services, and I don't think anyone else should go a first time. It's one thing to make an honest mistake: I could easily let that slide. Outright lying about it is not only wrong, but it's bad business as well. Do better.

This is probley my favorite phone store in Harlem. The owner is so understanding and always gives…read moreus ORGINAL products unlike these scammers ! And they have someone who speaks Spanish too.. real smooth with the ladies lol. Im always breaking my electronics due to my 3 year olds and I go to them for everything. I recently got my note 9 from them and I couldn't be more happy with my trade in. Yes u read right... THEY DO TRADE INS. Thank you guys for all your help. Will see ya soon

Honest repair establishments are difficult to find. It always seems sketchy but I've done my…read moreresearch in order to save myself a few bucks. (For food, duh) Today was my second time repairing my screen here at MobileFlex. Last time was about a year ago and it was just as smooth today as it was then. It's a small stall on the second floor. There are two guys there and the owner or the man in charge (guy with glasses) is a skilled, honest worker and very kind. Fee ranges from $80-100 depending on the degree of damage. You sign a receipt and come back in 30 minutes. In the meantime, grab something to eat in the food court downstairs or wander around the interesting Korean beauty stores and bakeries on the same block. Pleased with the quality of their repair work. Now I've got a shiny new screen again. Yaaay! Highly recommend.

They messed up my phones digitizer when replacing the battery and wouldn't fix it for free so…read moreessentially they wanted me to pay to fix a problem they caused.

I brung in a 9th generation rose gold iPad that would not turn on,the man said that it would be…read more150,i brung it in on Sunday,he told me it would be ready on wensday,wensday comes and the store doesn't call me,so i spam call them,no answer,so i wait the next day(Thursday)and try calling them aging,still no answer,I tried on Friday to,still no answer,i always would come to this store but i might stop cus this is bad business.

It cost me only $60 to get the cracked screen on my Iphone fixed! Completely ideal. Definitely a…read moreneighborhood store.

Had a cracked screen on my Samsung s7 edge. Replaced it at Newborn Wireless (Also trading as ABC…read moreWireless) at 106 Bowery and thought they did a great job and fast turnaround (1 hr)......until 4 weeks later when I get a black spot on the top right. Went back to see whats up.....told "you must have dropped again" sorry mate nope not a mark on the new glass. The told....had to pay for new screen as only 1 week warranty..... Uhm thanks but no thanks and went to another dealer around the corner - he said its was a cheap aftermarket display they used instead of OEM. Would give a negative or 0 star if I could. Wont be back.

I had to get my Samsung Galaxy S9 screen fixed and I didn't want to pay a lot as it was an old…read morephone. They quoted a reasonable price and my phone was ready within an hour. When I found out the fingerprint reader wasn't working, I became worried that they would claim it was already broken when I brought it in and I would have to pay extra. The technician fixed it right away and did not charge extra. While I was waiting, the cashier at the front also searched around to give me a complementary case for my phone. This was totally unexpected. I have heard horror stories about cellphone repair stores. I was pleasantly surprised. Both the cashier and the technician were very courteous and my phone has been working well for the past month. I highly recommend this place. Note that they accept cash only. I saw a Venmo picture so they may accept that as well but it is better to check.

Awesome experience ! The staff is very professional. friendly, and efficient ! It was an extreme…read morepleasure dealing with them. The staff is very helpful and caring. They will go the extra mile to make their customers happy. There are no there cell phone stores where i experienced such great staff and service. They will answer all questions you may have. To them, the customer is not just a dollar sign. They show that they are interested in you. Please do not think about going anywhere else. If you are interested in having Sprint cellular service, than this is the location you want to go to.

This is a great cellphone service center. They cay repair any cellphone. Recently my iphone had a…read moreproblem where people could not hear me talking. They opened it up and replaced one of the chips inside! And now it works! They have also helped me do a factory unlock on my iPhone. its a small store in Chinatown and the lady there, Sally, is very friendly and helpful. The prices are very reasonable as well.

The lady was friendly and on the ball. iPhone 5s cracked screen repaired for $115 in 1 hour…read more (iPhone 5 screen for $85 in less time.) Very well done and average price I guess. Happy!

Super nice guys, came in for a couple of screen protectors for our iPhones, bought a cover and got…read moreone of the screen protectors for free. Good service and great price, what's not to love about that.

I'm highly disappointed with my phone I would never buy a dual sim phone only to know this when I…read moreget home and trying to set it up... I'm sure I'll be taking it back today....

New cellphone and cellphone accessory store. Nice decor and super nice service. They also sell a…read morelimited variety of phones. Tons of variety. It shares the same store with vivi bubble tea.