While they didn't speak much English they were very kind and accommodating. Feeling very light and relaxed.

First She was doing it hard af , she was stepping on my back like literally was standing on my back walking on the table , THAT HURT . Then ok cool it's over I was going to the atm to get money out but before I could walk out the door , she said excuse me maam no tip ? I said I have no cash except 2 ones and a 5. she said ehh more come on now that was a hour long ... like okay and I paid for my services .... but okay maam ???? read more

Well it was my birthday 6-11 and my husband surprised me with a couples massage . Although it was an ok massage. My husband paid and she tried to force him to tip more cash than we had on us. This is so unprofessional and I would've tipped more if she would've stfu. I own my own hair salon and would never force anyone to tip me. I price my services appropriately and appreciate anything extra read more

Helen&linsen were fantastic I and my husband had a great massage , ‍ experience ,good quality job, nice price Was good ,i was relief from stress. I recommend. read more

From the moment I walked in, I felt welcomed and relaxed. The atmosphere is calm, clean, and beautifully decorated, with soft lighting and soothing music that instantly puts you at ease. I booked a full body massage with hot stones, and it was incredible. The therapist was highly skilled and attentive, with just the right amount of pressure. The use of hot stones added a deep, comforting warmth that melted away all the tension in my back and shoulders. I'll definitely be coming back! read more

Friendly owner! Perfect five star workers. Great prices! I don't know why anyone would give them a bad review. Just trust my review: I have a history of surgeries and stroke I have suffered for ten years. I came to Nancy at Hot Stone Massage and was worried she couldn't help. She did! Praise Jesus for answered prayers. The place is a good temperature, private, professional and they don't bully you for a tip. You tip out of love what you can. And they deserve every penny! read more

My boyfriend and I came here to get a quick 10 minute massage. We are not from the area and figured why not we are already here. Waste of time and money. First off that was no where near 10 mins, not that I mind bc the massage was horrible. Very rough and all over the place. The woman literally burped in my ear while doing the massage then talking to her coworker who was massaging my boyfriend. That's not relaxing. He too complained that it was very rough and more like five minutes and not 10. Then when he goes to pay they try to force you to tip what they want. That's not how it works. Especially if we are being ripped off with less time, a bad massage and poor professionalism by having someone burp in your ear. I don't understand how they are still open. Horrible place. Zero stars if I could read more

The man who did my massage was nice and made sure to check in that the pressure was okay.

This place is the poorest excuse for a massage facility. It was Highly unprofessional and poorly managed. The lotion they used gave me a rash and the lady massaging me farted during our session!! When I was asked to turn around so that my arms could be pulled and twisted; an entirely different lady was massaging me. I can't even believe how disgusting this place was. Oh and I was being pressured to tip more money! After giving 20%! Do not go to this place!!! read more

I rarely review when I do not have good things to say. But after being here I just couldn't not warn people. First off I am a massage therapist and I frequent the mall massage place in my town very regularly. It is in fact now the only place I go for massage. It is amazing. This place is so unamazing I wish I could give it negative stars. First off it looked appealing although a bit outdated. I understand there is a language barrier but perhaps someone there could speak enough english to answer simple questions. I am not sure if the language barrier prevented the therapist from not telling me a huge but important issue at the end of our service. Anyway I took my daughter here to get foot massages and chair massages. The foot massage was ok. I have had foot massage better by a nail tech. Honestly I think my 9 year old could do a better job. Afterwards I asked for a 10 minute chair massage. Why use lotion in a chair massage? I have never had lotion during a chair massage. Use your palms, forearms, or knuckles! Again my 9 year old could have given me that massage. I felt no form of relief in any part of my body. Maybe a bit relaxed but that was soon to change in a huge way. When I went to pay they told me their credit machine was not working. In another review for this place which maybe had a different name the poster said they told them that they took cards but preferred cash. I would not have gone here if I had to take out cash at ATM. This should have been mentioned before the massage if this was an "Issue" they were having that day like she made it sound. I had $15 cash on me to pay for tolls on the way home so I very much wanted to pay by card. I felt bad about tipping with a card and thought of tipping more to offset the card charges. So the therapist led me quite a way through the mall. My feet were so slippery from the lotion from the foot massage that I could barely walk. It actually hurt cause I was using the muscles in my legs to walk a different way so I would not slide out of my sandals and break them. I got the ATM and since I am not from here I got a $6 fee. So much for giving them more to avoid fees at their store. So I took out the amount plus an extra $20 for the tolls and planned to give $15 tip in cash. I am at the register and give her the $80 for our service. She points to the "Tipping is appreciated" sign so I hand over the $15. Yes I was $1 short of the 20% but guess what? I just got a $6 fee and now my legs hurt. She actually told me to tip 20%!!! SO I stupidly hand her the $20 and she gave me $4 back. As a therapist myself I am hugely grateful for tips. I also take cards and accept the fees as part of business. I know they probably do not make much but it did not seem like they worked to hard either. It is now 3 days later and my ankles, tendons in my feet, and my shins hurt. After we left the mall my daughter said her neck felt bad and it didnt even hurt before. Honestly this place for me was not relaxing or therapeutic. It was actually what I call a "Research project" for my own business. How not to do business. read more

This was literally the worst experience I have ever had at a massage place. I'm not from the area, so I didn't really know what to expect. First we were pressured quickly in deciding what we wanted. Next the ladies were speaking to each other the entire massage. Yelling from one room to another. I couldn't relax the entire time. Last, but not least was the worst part. I work in the service industry, so naturally tipping is a custom I am fully aware of. When I told her what to add in addition to what I paid for my massage, she quickly said, no we'll add this amount. I repeated again the same amount. Which was 20% of the entire price. She said, so cheap, and then said something else in her own languages. I was honestly so shocked, because she just kept talking. When my friend came out of his massage, he was also harassed about leaded a larger gratuity. Then the lady proceeds to slap him on the hand, for not being willing to tip more. I honestly am completely disgusted this this place, and how they treated us. I was so shocked by their behavior, I didn't know what to do. I would never go back to that place, and I hope anyone who is considering going, think twice. Horrible service!! read more