My husband and I used Men's Warehouse for our wedding, and we've also used it for other weddings in…read morethe past. This last time left an unpleasant impression on me, so I'm looking for other places in the future. My husband had a rented suit from a friend's wedding, where he was the best man. We went in, and he tried it on. To me, the colors seemed off. He was wearing a dark gray suit and a vest. My husband's vest was light gray. I didn't think anything of it because the groom, when my husband asked, said it seemed correct. Fast forward to the wedding day, and my husband's vest was the wrong color. Thankfully, another groomsman had a spare vest, and he gave it to him. When returning the suit, I walked in and told them what happened and how the vest color was wrong. The guy I initially dealt with was apologetic, and I made sure to reassure him that accidents happen. A second man walked over, and that's when things turned. This second man working said, "Let me see the ticket," and went to look at the ticket. He said, "I've worked here for 20 years, and I've never seen this color." I was like, "Okay... yeah, I don't know what happened. All I know is you can see the vest and suit don't match." After that, he looked at me and went, "I don't even think we carry this color." That's when I stopped being nice because it seemed he was insinuating something. Past that point, I stopped talking to that man because what was I going to say? He's the one who's worked there "for 20 years." I didn't know what to tell him or why the vest wasn't a match. That was a Men's Warehouse mess-up. Not ours. They all sit on their phones in the main area and barely look up at you when you walk in. Save yourself the trouble and look elsewhere.

Dropped a suit off on 8/6 for the waist and jacket to be let out a little bit. Scheduled a pickup…read morefor 8/23, which meant they had 17 days to tweak two things before I picked up the suit. Fast forward to 8/23, I drive over an hour to get to the store just for them to tell me that the tailor is working on another customer's stuff and would get around to mine shortly and to come back in 30-60 minutes. If they can make the adjustments while you wait, then why did I have to drive down twice for a total of 4 hours in the car? And what's the point of scheduling a pickup time if you're not going to have the items ready and make the customer wait anyways?

This review is directed to kohls.com whom does not allow a simple ship address update or cancel…read moreoption within hours after online order placed. My order will not be received and will be returned as noone resides at the current address but that does not seem to matter to them. My effort to support a big box store over Amazon has been lost.

I love Kohl's because I can almost always find clothing I like at a great price. I wait until I…read morehave 20-30% off coupons and sometimes $5 or $10 rewards. I have gotten great deals on the clearance racks along with the discounts. I find the store to be clean and the employees to be nice and helpful. I've bought jewelry with my Kohl's cash and ended up paying $0 to just a few dollars. Some of it is pretty cheap so if it falls apart after just a few months as a few pieces have, it doesn't upset me. What I can't stand about Kohl's in general is when you submit a review, they do not allow you to include details of the transaction (your overall experience), you may only review the product. I recently purchased two pairs of shoes on-line and ended up returning both. I received one pair in a few days, it took two weeks for the second pair to arrive. My review was not accepted twice because I mentioned the shipping time and the loss of the discount, even if I were to exchange for the same shoe in a different size. They tell you to call customer service about this kind of thing. That prevents potential customers from realizing the kinds of problems they may encounter when ordering on-line.

An old time shoe store that actually provides customer service . Imagine a knowledgeable sales…read morestaff that takes the time to measure your feet and take the insets out of the shoes to see where your arch meets up . Forget Bobs stores , Walmart , or Tractor supply one size fits all boots . Prices were comparable to big box stores and they stock real work boots , gloves , high vis , socks , jackets , vests , bibs , hats , long underwear and scrubs for nurses and medics professionals. Honest people great products !

I had to buy a pair of work boots for the first time in about 15 years due to a new job. Lee, a…read moresalesman at High Country, deserves some recognition. Upon my first visit, I mentioned some issues I had with my feet, primarily my left foot, and how I was required to wear a shoe lift which might make fitting me with a pair of boots more difficult. Lee remained patient as I tried on several pairs of boots, all the time offering me suggestions. After about an hour, I decided on a pair of Timberlands. I bought a couple different pairs of duck pants along with the boots. A few days later, I unfortunately had to return the Timberlands because they became too uncomfortable due to the tongues cutting into my ankles. I also had to return a pair of pants because they were also uncomfortable. My returns were taken back with zero trouble. Lee recognized me and immediately went to work yet again finding me a comfortable boot. I must have tried on another fifteen pairs, and again, Lee remained patient and helpful, even while there were several other customers requiring his help. I had just about decided on a pair of Terra boots, however I still was not completely satisfied with how they felt on my left foot while walking. Lee took the boot out back and stretched it for me in an attempt to free up some space, no charge, and even brought the boot out to show me exactly what he was doing. With the Terras in hand, I went back up to pay. The gentleman behind the counter asked why I was unhappy with the Carhartt pants I returned. I explained how they felt like I was wearing a parachute, however I very much liked the Key duck pants that I had also bought, but they only had my size in one color. He offered to order me whichever Key pants I wanted, so I had him order two more pairs in different colors for me. When all was said and done, my balance was about a dollar, which he refused to take from me. Lee also appeared once again, and gave me a container of leather conditioner for free. All in all, I am very impressed with the customer service I received at HCWW. Lee is a true dying breed- I would never in a thousand years receive the same service from a big box store. I appreciate all his time and effort in ensuring I left with a comfortable boot. I will be back!

Great location with lots of shopping in the same plaza. Very clean and organized store.read more

Store recently moved things , so hard to find women's clothes. Sales Woman , named Cynthia , was…read morerude when I inquired about the reward points. I think I was bothering her and it was like pulling teeth getting the information. No cell service in store. I had a coupon and Cynthia told me the full price, (even though I had the coupon. ) Maybe she needs a different job. Seems like a lot of items were on sale.

Great selection and value. Super friendly staff. Convenient parking. Excellent way to both save…read moremoney and help the environment by reducing waste

I really like the selection here. They always carried high end things for really reasonable prices…read more I have found boots, coats, dresses, and other high-end items. I found a hiking backpack here for $20. I also love that they have the dollar rack in the back. I often find things that I really like on it.

Service was awful. When I called weeks ago they said I need to make an appointment. The first one…read moreavailable was today May 15 at 2:00 pm. When I got there nobody greeted me so I went to the counter and the woman said that I was at the wrong counter so she pointed to another counter. Nobody was there so I was holding all my clothes that I was bringing to put there. Finally a woman came and said I needed to fill out a form and to leave the clothes. Their brochure said "Consignors can set up an appointment to meet with a staff member" so I was surprised that I wasn't meeting with anyone after having to set up an APPOINTMENT so I asked when I would hear. She said "set your clock for an hour and return". When I got home 15 minutes I got a call that asked me to come back to pick up my clothes because they weren't going to accept them. They could have done that right at my APPOINTMENT and saved me a lot of time. The main reason that they didn't accept my clothes was because they were too big. It would have been nice to have indicated that in their brochure so I didn't have to be embarrassed on top of my frustration with the whole process!

This was a nice mall and still has potential to be a nice mall if only more stores would open…read morethere. There's limited stores there. It's typically fairly empty and just doesn't have many options for places to shop or things to do...

The mall states it is open until 9 pm on Friday night but all the stores inside close at 7pm drove…read more30 minutes to come to this mall to walk around and look at a bunch of closed stores. I wanted to do some shopping. The only thing I could buy was pretzels. Waste of time.

Yesterday I went to Footlocker to purchase sneakers for my daughter. The 3 staff were too busy…read moretalking about how bad a former staff was to even greet me and ask if I needed assistance. I will NOT be back.

What a poorly run store. I wanted suede cleaner. They could not sell me the better kind because…read moredespite trying three different packages the clerk could not get the product to scan. I got the other kind. They didn't have proper change and had to give me a bunch of small coins. The cheaper cleaner made my shoes worse instead of better. I returned on a weekday to do my return and they still didn't have a proper change drawer. The clerk called the manager who refused to open the second register and made him walk over to an adjacent business to get change for a $20.00. Then he tried to short me 3 cents on my refund because he did not have enough pennies and didn't want to just give me a nickel. Finally he found a roll of pennies and reluctantly opened it and gave me the rest of my refund. They asked me to sign a return receipt with a pen that had no ink in it. I scratched at the paper. With the closure of two anchors at this mall this store, deserted and not managed professionally, should go belly up soon.

The traffic flow in this store is a disaster. The main alley is so crowded with store merchandise…read moreand the checkout lines collide with the inbound shopper flow. It's miserable if there's any volume of shoppers at all.

I don't usually write reviews, but I had an experience tonight at the Leominster Target that left…read moreme puzzled. I stopped in briefly with my mini dachshund, who was securely bagged up, and placed the bag in the front seat of the cart. Within two minutes, a staff member approached me and told me that the bag couldn't be in the front of the cart because it was "unsanitary," as that spot is for food. Here's where I'm confused: isn't that same spot designed for children to sit--kids who are often in diapers? How is that considered more sanitary than a dog safely enclosed in a bag? I didn't argue, and I carried the bag for the rest of my visit, but the reasoning didn't quite add up. If sanitation is really the concern, shouldn't we also reconsider allowing kids to use that spot as a seat?