If there was a 0 star, that's what they deserve. I entered the Hot Topic in the Melbourne Square Mall this afternoon wearing a FULL FACE SHIELD. Within a minute, an employee approached me and loudly told me I had to wear a face mask. I pointed to my FULL FACE SHIELD and he rudely told me I could not shop in that store with out his type of mask. I explained that I had Lung issues and cannot wear the type he was wearing, but my entire face (eyes, nose, mouth) was covered. He refused me service. I didn't want to create a scene as I was already embarrassed by this unprofessional employee and let him know that Hot topic would not longer receive my business. Unbelievable!! After spending lots of money over the past 6 years at this company, I will never spend a penny in the future after being treated so rudely. read more