Walked into the location because my son had purchased a suit about two weeks ago and was there today to pick it up. I sat down while my son spoke with an employee and waited for his suit. While we were waiting, the key holder--not a manager, from what we were told--wearing a black polo shirt and brown pants, was walking around the store being loud and talking about how he could control the music because he had that "power." He was using his phone and appeared more interested in playing with the music than helping customers. He then saw the employee helping my son and said, "You look like John from Staying Alive," and continued making comments about the employee and the professional suit he was wearing. He then loudly said, "It's time to get jiggy with it," and appeared to press something on his phone. When it didn't work right away, someone joked that maybe he didn't work there anymore. His response was essentially, "Wanna bet? I bet I got the power to turn the music." This went on for a while. Meanwhile, we discovered that my son's suit had apparently been sitting there for two weeks without the alterations/work that was supposed to be done. So we asked, "Now what?" At that point, the same key holder in the black polo came over and took over from the other employee. He told us there was nothing he could do, but there still wasn't any real effort to resolve the situation. The entire time, he seemed to be milling around the store, making comments, playing with the music, and generally creating a very unprofessional atmosphere. And then, before we left, the key holder got into a yelling match with another customer and called the police on that customer. From what we witnessed, the customer was upset about their own issues with the store, but I personally did not see anything that seemed to warrant calling the police. So, to summarize: a store full of customer-service issues, a key holder more concerned about controlling the music and "getting jiggy with it" than helping customers, a suit that had apparently been sitting there for two weeks without the work being completed, and then the police being called when another frustrated customer became upset. Wild. And no, this wasn't a TV show, Punk'd, or some kind of hidden-camera prank. This was MW on a busy Saturday. What an experience. read more

Great alterations to order fast! They offer fashion/style guidance when requested. Always service with a smile. Professional finishes on all alterations! read more

I showed up in a bit of a pickle for my brothers wedding. Lisa went above and beyond in making sure everything was fine. It meant a lot to me. Highly recommend! read more

Gio was great. Helped get our son into a nice suit on short notice. Never tried to over sell and took his time with us to get it right.

Went there to get measured for my last minute Cruise wedding. The ladies were amazing and supportive. They helped me order my suit and worked with me to make the payment. Lisa was wonderful. They won my business read more

Men's Wearhouse - Men's Clothing Near Me - MELBOURNE, Florida

Caitlyn was awesome! We went in looking for a suit for a wedding and she was quick to help and was a great help throughout this process. It was a pleasure working with her and I will certainly go back! read more

A little pricey but good service and quality mmmmmmmmmmmmmmm Mmmmmm Mmmmmkkkkkkkkkkkkkk read more

If I could give zero stars I would. The gentleman who worked with us was so disrespectful, from the jump. He was short with his responses and gave attitude throughout the whole process. Everything we asked seemed like an inconvenience. I don't know what this man deems as good or even decent customer service but he was far from it. I was going to complain directly with the assistant manager from the store but she carried the same attitude and tone as well. Something that was suppose to be for a joyous event turned into stress and discomfort. This isn't the only Men's warehouse where we have experienced this type of treatment. We will be boycotting the whole company. If it was for my wedding, we would have gone somewhere else. read more

I came into MW looking for some custom pants for an upcoming wedding. I got star treatment while there! Not only did I have the full attention of Terrance but also called in Katrina for backup. They went above and beyond for all my needs. I can't recommend them enough! read more

I needed a new suit and went to this location. Samone took incredible care of me and helped me pick out a suit that looked amazing. I couldn't be happier, and next time I need nice clothes I'll be coming back. read more

Wonderful experience. This was my first purchase at Men's Wearhouse. Great atmosphere too! Also, I saved about $680 on a suit (blazer and pants under $400) via a clearance sale, plus shoes, button shirt, and a tie. Great style and perfect for job interviews! I really lucked out at this location in Melbourne, FL. The fitter there knew what he was doing. Suggested great colors / patterns without even really asking me what I wanted. Just did all the work for me with no hassle. Extremely professional. Also, I got my suit tailored that day, which took about 10-15 minutes. I walked out with everything in hand. Amazing service and saved so much money! I highly recommend this location. Ask for Caton Pallone. He will hook you up! read more

Just received amazing service today. Went in to rent a suit for my son who is graduating next week. The gentleman who promptly helped me showed me my options. He notified me that buying the suit would be significantly less expensive than renting the suit. We had a very positive experience and will definitely be back when it comes time to purchasing formal wear again. The gentleman who provided us with excellent professional service was named Mr. Archer. I highly recommend shopping here if you're in need of men's formal wear. read more

You'd think for a store that caters suits and tuxedos they would know what they are doing. They messed up the order in two different areas and my wedding is in 4 days. We ordered the tuxedos with plenty of time and I'm extremely annoyed they messed up the order without much time to get things straightened. Not to mention, as the bride who went to the shop with the groom and his party, they weren't very inclined to hear my opinion on the clothing. Not impressed with these guys. read more

Came in to buy a suit for my wedding and was stunned by the terrible experience I had. Dale Roneker, the man who "helped" me, who is the STORE MANAGER, was so disinterested and rude to me and my fiancée, and even his employees, that I couldn't believe it. He could not have made us feel more unwanted in his store. Told him I had a budget to stick to and still was trying to push me to buy THREE suits. Why do I need three suits for my wedding?! Even scoffed at me when I asked about possibly renting a suit. I mentioned liking a specific color suit and he refused to acknowledge or pull out any of that color out during the showing of fabric samples. Needless to say, we left empty handed. Thanks for nothing, Dale. read more

Had suit made. They canceled order by mistake then offered to throw in a free shirt and a couple of ties. We went there when suit was finally in and salesman never mentioned anything about what he offered. Suit was great but if you say it you should do it. read more

This was the absolute worst experience that i've ever had at any retail location, I had several issues getting a retail suit package for my wedding. Picked a suit and no one told us that the biggest size it came in was a 46 so we had to go back to the store and pick a different suit and the manager dale fought with us the whole way while trying to do this process. We finally got the suit changed out and as my groomsmen went to get fitted they tried to charge one of them $175 for alterations, because they said that they could not swap the pants out because it was a nested suit, despite the fact that we were told that they could swap out the pants on the suit when we got the package. Had to call the district manager to get a discount on the alterations and to talk to him about how rude their manager dale is in the Melbourne location. The district manager Edgar was nice and agreed to give us a discount on the alterations. After all was said and done we got an email saying the suit was ready for pick during the week, we went in 5 days later to pick the suit up and was told that it was not ready and would not be ready for another day, despite me getting both an email and a voicemail from them saying that the suit was ready. Needless to say I will be making sure that I tell as many people to avoid men's wearhouse. read more

At first I was upset because we had been given the wrong suit for one of the groomsmen. Thankfully an assistant manager drove 2+ hours to our wedding venue to bring us the correct one. There was an issue of us paying for the wrong suit because the suit we should have received was already paid in full for. We tried to work it out the next day with the Men's Warehouse closest to the venue and that wasn't a great experience. They weren't able to refund all of our money, instead opting to give us store credit. I called to complain to the store manager at the original store and without any reserve he fixed the issue for us and made sure we got our money back. We'd had a ton of issues with Men's Warehouse in all different states/stores in getting the men's clothes for our out-of-state wedding but I appreciate the service this store provided to correct the issues that happened. Thank you Ben Miller. read more

First time shopping at MW. I was part of a wedding party searching for vests. Training manager Benjamin was outstanding. Very knowledgeable and personable. Was able to satisfy the differing opinions of five people with ease. Attentive to the party's needs without being overbearing with his own opinions, but quick to give them when asked. Benjamin is the reason I would shop at MW again. read more

Beware of the "Dale". Very friendly when I needed help and I was very nervous about getting the right suit for the occasion. Very good salesman, oversold me by hundreds of dollars (my fault). When I came back to get altered items, Dale was not so friendly, down right rude, couldn't get rid of me fast enough. Would not go back. read more

Just received the worst customer service experience, is not enough that I already spent $400 there but have to spend additional for my fitting when my items come in and today I went in to get a coat and accessories which didn't get to because of the lack and rudeness in the customer service just wow sorry to say will not be spending anymore money at this store and considering returning my purchase I do not endorse rudeness or lack of service, if customers wanting to purchase items and have go through you the sale agent to do it and that's a bother to you than you are in the wrong job and just the same when there is customers in the store everything else can wait customers comes first!!!! read more